Chennai Tamil Nadu Medical legal consultant Jobs – 25 Open Jobs Today

Operations Associate
Factorial 3 LLC —Chennai, Tamil Nadu
- Full-time
- Remote
- Customer service
- English
- Master's degree
- Health insurance
Quick apply
Duty Medical Officer
BE WELL HOSPITALS —Chennai, Tamil Nadu
- ₹40,000 - ₹60,000 a month
- Full-time
- Medicine
- Bachelor's degree
- In-person
Quick apply
13d
Duty Medical Officer
MAHI HOSPITAL —Egmore, Chennai, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Full-time
- Medicine
- ACLS Certification
- ICU experience
Quick apply
Talent Fulfilment Manager
Ciklum —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Bachelor's degree
- Recruiting
- Health insurance
Senior Salesforce Business Analyst
Ciklum —Chennai, Tamil Nadu
- Full-time
- Salesforce
- Agile
- AI
- Health insurance
Sales Operations Analyst
Ciklum —Chennai, Tamil Nadu
- Full-time
- Sales
- Salesforce
- Organisational skills
- Health insurance
12d
Duty Doctor
AMRIT MEDICAL CENTRE —Egmore, Chennai, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Weekend availability
- Medicine
- ICU experience
- Bachelor's degree
Quick apply
Rate Maintenance Senior Specialist
Maersk —Chennai, Tamil Nadu
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Automation QA Engineer
Ciklum —Chennai, Tamil Nadu
- Full-time
- Master's degree
- SQL
- APIs
- Health insurance
6d
Solution Architect
Ciklum —Chennai, Tamil Nadu
- Full-time
- DevOps
- AWS
- JavaScript
- Health insurance
Casualty & ICU - Duty Medical Officer
Saraswathi Hospital —Ennore, Chennai, Tamil Nadu
- ₹50,000.10 - ₹1,00,000.00 a month
- Full-time
- Medicine
- Bachelor's degree
- Patient care
Quick apply
11d
Senior .NET Engineer
Ciklum —Chennai, Tamil Nadu
- Full-time
- Computer science
- Azure
- English
- Health insurance
11d
Automations & Integrations Management
Eicher —Chennai, Tamil Nadu
- Azure
- Computer Science
- Master's degree
- Health insurance
Senior AI/ML Engineer
Ciklum —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- DevOps
- Health insurance
Registrar - Obstetrics & Gynaecology
Rainbow Childrens Medicare Pvt Ltd —Guindy, Chennai, Tamil Nadu
- ₹1,00,000 - ₹1,20,000 a month
- Full-time
- Nursing
- In-person
Quick apply
2d
Senior Data Engineer
Ciklum —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- SQL
- AWS
- APIs
- Health insurance
Registrar - Pediatrics
Rainbow Childrens Medicare Pvt Ltd —Guindy, Chennai, Tamil Nadu
- ₹1,00,000 - ₹1,20,000 a month
- Full-time
- Nursing
- In-person
Quick apply
2d
Senior Embedded Engineer
Ciklum —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
- Health insurance
Senior IoT Engineer
Ciklum —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Software troubleshooting
- Master's degree
- Health insurance
ICU ER Duty Doctor
Ropheka Multi Speciality Hospitals —Pudupalaiyam, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Full-time
- Medicine
- ACLS Certification
- ICU experience
Quick apply

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Operations Associate

Factorial 3 LLC
Chennai, Tamil Nadu

Quick apply

Job details

Full-time

Benefits

Health insurance

Qualifications

Customer service
English
Local language
Clinical experience
Master's degree
Senior care
Tamil
Home care
Bachelor's degree
Hindi
Diploma
Operations

Full job description

About Us
We are building a technology-enabled home healthcare platform that connects families with verified caregivers (nurses, attendants, physiotherapists). Our goal is to bring trust, transparency, and consistency to in-home care delivery.

Role Overview
We are looking for an Operations / Care Coordination Associate to be the first point of contact for patients, families, caregivers, and internal team members.

This is a hands-on operations role. The person will manage incoming calls, WhatsApp messages, support tickets, caregiver coordination, customer issues, and daily platform operations. The ideal candidate should be tech-savvy, calm under pressure, comfortable speaking with families in difficult situations, and able to coordinate quickly with caregivers and the internal clinical team.

Key Responsibilities
1. Customer Support and Call Handling

Answer incoming phone calls, WhatsApp messages, and customer support requests.
Act as the first point of contact for patients, families, and caregivers.
Understand customer needs clearly and route requests appropriately.
Handle anxious, urgent, or emotionally difficult conversations with patience and professionalism.
Escalate medical, safety, or high-risk issues to the appropriate team member as per protocol.

2. Caregiver Coordination

Handle caregiver background verification and elgibility confirmation process.
Work closely with our Nurse Consultant and caregiver network to support patient-care requests.
Help match patient requests with suitable caregivers based on availability, location, skill, and care need.
Actively reach out to the caregiver network to find suitable caregivers when required.
Follow up with caregivers regarding availability, shift confirmation, attendance, documentation, and issues.

3. App, Dashboard, and WhatsApp Operations

Manage day-to-day operations using Karunai Care’s app, admin dashboard, WhatsApp, and other tools.
Track incoming leads, patient requests, caregiver responses, open issues, and pending actions.
Keep records updated and ensure information is entered accurately.
Support patients and caregivers who need help using the app or completing required information.

4. SOP and Protocol Execution

Follow Karunai Care SOPs, checklists, escalation rules, and documentation standards.
Ensure patient and caregiver workflows are completed correctly.
Identify gaps in current SOPs and suggest improvements.
Help update or create new operational checklists as the business grows.

5. Issue Resolution and Escalation

Handle routine customer and caregiver issues independently where possible.
Know when to escalate issues to the Nurse Consultant, leadership, or emergency pathway.
Avoid taking unnecessary clinical, legal, or operational risks.
Document complaints, incidents, caregiver no-shows, family concerns, and escalation outcomes.

6. Daily Operations Tracking

Maintain daily status updates on calls, requests, matches, caregiver follow-ups, and unresolved issues.
Track pending patient requests and ensure nothing falls through the cracks.
Support pilot operations, caregiver onboarding, and customer follow-up during launch.

Qualifications

Graduate degree preferred; diploma/degree in hospital administration, healthcare management, nursing administration, social work, psychology, or any operations/customer-service related field is acceptable
2–5 years in operations, customer service, care coordination, hospital front office, patient relations, home healthcare, clinic administration, or healthcare support
5–10+ years of clinical experience (hospital or home healthcare)
Strong spoken Tamil and English required; Hindi is a plus
Must be comfortable with WhatsApp Business, Google Sheets/Excel, software dashboards, mobile apps, and basic CRM/ticketing tools
Comfortable using digital tools / mobile apps
Prior experience in hospital, clinic, diagnostics, home healthcare, insurance desk, patient support, or medical coordination preferred
Should be available during defined business hours and reachable for urgent operational coordination during pilot phase

Preferred Experience

Experience in home healthcare or elder care
Exposure to training or curriculum design

Skills

Customer service and phone handling
WhatsApp and dashboard management
Caregiver coordination
Problem-solving under pressure
Clear documentation
Basic healthcare awareness
Escalation judgment
Follow-up discipline
Tamil and English communication

Why Join Us

Opportunity to shape care delivery operations at scale
High ownership role with direct impact on outcomes
Work at the intersection of healthcare and technology

Location:

Chennai, Tamil Nadu (Required)

Work Location: Remote

Quick apply

Refine Your Search

medical legal consultant jobs in chennai tamil nadu

Operations Associate

Duty Medical Officer

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Duty Doctor

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Registrar - Obstetrics & Gynaecology

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Senior Embedded Engineer

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