chennai tamil nadu waiter captain Jobs – 2 Open Jobs Today

Restaurant Captain
SREE GUPTA BHAVAN PVT LTD —Chennai, Tamil Nadu
- ₹18,244.31 - ₹22,087.53 a month
- Weekend availability
- Customer service
- Supervising experience
- Team management
- Food provided
Quick apply
2d
Restaurant Server
Nithya Amirtham Indian Food PVT LTD —Chennai, Tamil Nadu
- ₹14,500 - ₹17,000 a month
- Weekend availability
- Customer service
- English
- 12th Pass
- Health insurance
- Life insurance
Quick apply

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Restaurant Manager
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We are looking for an experienced and dynamic *Restaurant Manager* to lead the daily operations of our restaurant.
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Restaurant Server
Nithya Amirtham Indian Food PVT LTD —Chennai, Tamil Nadu
The Restaurant Server is responsible for providing excellent customer service by taking food and beverage orders, serving guests efficiently, maintaining…
₹14,500 - ₹17,000 a month
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Restaurant Captain

SREE GUPTA BHAVAN PVT LTD
Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹18,244.31 - ₹22,087.53 a month
2 days ago

Benefits

Provident Fund
Food provided

Qualifications

Customer service
Supervising experience
Team management
Hospitality Management
POS
Diploma
Restaurant experience
Billing
Communication skills
Time management

Full job description

Job Title:

Restaurant Captain / Service Captain

Department:

Operations / Food & Beverage Service

Reporting To:

Restaurant Manager / Unit Manager

Interested candidate shall forward their profile to hrcareer at sgbpl dot in ;

whatsapp : 63-84-00-93-50

Job Summary:

The Restaurant Captain is responsible for supervising daily restaurant service operations, ensuring excellent customer service, coordinating with kitchen and service staff, and maintaining service standards to provide a pleasant dining experience for guests.

Key Responsibilities:Service Operations

Supervise and coordinate the activities of waiters, stewards, and service staff.
Ensure smooth and efficient restaurant operations during shifts.
Monitor table allocation and seating arrangements.
Assist guests with menu selections and special requests.
Ensure timely and accurate order taking and food service.

Customer Service

Welcome guests and ensure a positive dining experience.
Handle customer complaints and resolve issues professionally.
Monitor guest satisfaction and obtain feedback.
Build and maintain strong customer relationships.

Team Management

Guide, train, and motivate service staff.
Conduct shift briefings and communicate daily updates.
Monitor employee grooming, attendance, and discipline.
Assist in onboarding and training new employees.

Coordination

Coordinate with kitchen staff for order preparation and service timing.
Ensure proper communication between service and kitchen teams.
Monitor food quality, presentation, and service standards.

Cash & Billing

Verify guest bills before presentation.
Ensure accurate billing and payment processing.
Support cash handling procedures and POS operations.

Hygiene & Compliance

Ensure cleanliness of dining areas, service stations, and equipment.
Maintain food safety and hygiene standards.
Ensure compliance with company policies and operational procedures.

Inventory & Supplies

Monitor availability of service items and consumables.
Report shortages and coordinate replenishment requirements.
Assist in stock control and inventory checks.

Required Qualifications:

Diploma or Degree in Hotel Management, Hospitality, or related field.
2–5 years of experience in restaurant or food service operations.
Experience in supervising restaurant service teams preferred.

Required Skills:

Strong leadership and team management skills.
Excellent communication and customer service skills.
Knowledge of restaurant operations and service standards.
Ability to handle customer complaints effectively.
Familiarity with POS systems and billing procedures.
Good problem-solving and multitasking abilities.
Strong organizational and time-management skills.

Key Performance Indicators (KPIs):

Customer satisfaction scores.
Service quality and speed.
Team productivity and attendance.
Table turnover efficiency.
Complaint resolution effectiveness.
Compliance with hygiene and service standards.

Working Conditions:

Rotational shifts, weekends, and public holidays.
Standing and walking for extended periods.
Fast-paced restaurant environment.

Experience Required: 2–5 Years
Industry: Restaurant, Fine Dining, Casual Dining, QSR, Café, Sweets & Savouries Chains.

Pay: ₹18,244.31 - ₹22,087.53 per month

Benefits:

Food provided
Provident Fund

Work Location: In person

Quick apply

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