Dehradun Uttarakhand Customer support zomato Jobs – 1 Open Jobs Today

Warehouse Manager- Dehradun
Zippee —Dehradun, Uttarakhand
- Oracle
- Team management
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Warehouse Manager- Dehradun
Zippee —Dehradun, Uttarakhand
Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (…
Quick apply

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customer support zomato jobs near dehradun uttarakhand

About Zippee:

Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
Our team comprises folks from Reliance Retail, Retention Science, oracle, zomato, & institutions like Hindu College, BITS Pilani, and the University of Southern California.
Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Job Description :

We're looking for a talented & experienced Warehouse Manager - Dark Store/FC Operations in Dehradun.
Incredible yet challenging opportunity to work with the Operations team at a high-growth Quick Commerce startup to drive meaningful impact.

Responsibilities:

Help oversee Middle-Mile & Last-Mile operations in Dehradun while managing in-store/delivery fleet teams at our FC.
Work closely with our customers (Ecommerce brands) and support them in growth.
Own all aspects of dark store & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, last-mile vendor partnerships, COD management, safety, and security.
Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city.
Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
Oversee weekly audits and daily MIS reporting to Management.
Help create a rockstar culture amongst your FC team to scale to profitability.

Qualifications:

5-8 years of Operations/Supply Chain Management experience at Quick Commerce/Ecommerce warehousing/logistics companies.
Team management, stakeholder management, & independent decision-making experience are a must.
Must have an owner's mindset. We are looking for owners, not employees.

Benefits:

Be part of a tight-knit rocket ship passionate about empowering consumer brands in the quick commerce era.
Growth Opportunities