Junior IT Administrator
Job Type: Full-time
Experience: 3–5 years
Work Location: On-site
Department: IT / Technology Support
About the Role
We are looking for a proactive and technically capable Junior IT Administrator to join our IT support team and help ensure smooth, secure, and reliable day-to-day IT operations.
The ideal candidate will have 3–5 years of experience in IT administration and technical support, with strong hands-on knowledge of networking, Windows environments, Microsoft 365, Google Workspace, Active Directory, hardware/software troubleshooting, and user support.
Experience working in a Design & Architecture Studio or similar creative/technical environment will be highly preferred.
Key Responsibilities
- Provide day-to-day on-site IT support to employees and troubleshoot hardware, software, network, and user-related issues.
- Administer and troubleshoot firewalls, LAN/WAN, Wi-Fi, switches, and network connectivity.
- Manage Active Directory, including users, computers, groups, permissions, and access management.
- Administer and troubleshoot Windows Server 2022 environments.
- Manage user accounts, access, and basic administration for Microsoft 365 / Office 365 and Google Workspace / Google Admin Console.
- Manage and troubleshoot DNS, DHCP, TCP/IP, Wi-Fi, and other core networking services.
- Install, configure, update, and troubleshoot desktops, laptops, printers, peripherals, and other IT equipment.
- Install, configure, troubleshoot, and maintain business applications and design software.
- Manage software licensing, updates, installations, and user access.
- Provide technical support for design and architecture applications, including Autodesk, AutoCAD, Revit, Adobe Creative Cloud, Bluebeam, SketchUp, and BIM-related applications.
- Coordinate with software, hardware, network, and other IT vendors when required.
- Maintain proper documentation of IT assets, configurations, licenses, user access, and troubleshooting activities.
- Follow IT security, backup, access-control, and company IT policies.
- Identify recurring IT issues and recommend practical solutions to improve system reliability and user productivity.
- Support IT projects, upgrades, installations, and infrastructure improvements as required.
Required Skills & Qualifications
- 3–5 years of relevant experience in IT Administration, IT Support, System Administration, or a similar role.
- Strong hands-on knowledge of:
- Active Directory
- Windows Server 2022
- Firewall and network administration
- DNS and DHCP
- LAN/WAN and Wi-Fi troubleshooting
- Microsoft 365 / Office 365
- Google Workspace / Google Admin Console
- Desktop and laptop hardware/software support
- Good troubleshooting and problem-solving skills.
- Ability to work independently and prioritize day-to-day IT issues.
- Good communication and documentation skills.
- Ability to coordinate effectively with external IT vendors and service providers.
- Strong customer-service mindset and ability to support non-technical users.
Preferred Experience
Candidates with experience supporting a Design & Architecture, Engineering, Construction, or BIM environment will be preferred.
Familiarity with the following applications will be an advantage:
- Autodesk products
- AutoCAD
- Revit
- Adobe Creative Cloud
- Bluebeam
- SketchUp
- BIM-related applications
- Other architecture, engineering, visualization, or design software
Work Requirements
- This is an on-site IT support role.
- Candidates should be able to reliably commute to the office and provide timely on-site support when required.
- Flexibility to support occasional Saturday work or extended support hours based on business requirements.
- Willingness to learn new technologies and grow with the IT team.
We are looking for someone who is:
- Proactive and dependable
- Flexible and willing to take ownership of IT issues
- Comfortable working in a fast-paced professional environment
- Good at communicating with both technical and non-technical users
- Detail-oriented with strong documentation habits
- Interested in developing their technical skills and growing within the IT team
Interested candidates are encouraged to apply with an updated CV highlighting their IT administration, networking, Windows Server, Microsoft 365, and design-software support experience.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
