At Inc42, we are in search of an Operations Manager — Events & Experiences, Inc42 Courses who excels in a dynamic environment and relishes both strategic and day-to-day operational challenges.
Inc42 Courses runs India's most respected founder-education programs — D2CX, D2CX Foundations, and D2CX.AI — and every one of them is delivered through live experiences: cohort kickoffs, weekly live sessions, masterclasses, in-person Basecamps, offsites and retreats, demo days, convocations, and alumni gatherings. Several hundred founders pass through these rooms every year.
As the Operations Manager for Inc42 Courses, you will own the entire event calendar across every program in the vertical — from ideation to execution. Your responsibilities will include running the full event lifecycle, managing speaker and faculty logistics, coordinating venue and vendor relationships, handling participant communication, resolving issues in real time, and controlling costs.
Beyond the events themselves, your role will extend into cohort delivery operations — session scheduling, platform and production setup, attendance and engagement tracking, and the build-out of SOPs that make each cohort run tighter than the last. These responsibilities will demand strong financial acumen and the ability to use data to solve operational problems. This role offers a unique opportunity to work closely with the founders and the Founder's Office, gaining unparalleled insight into how a leading tech media and education business actually runs.
Our ideal candidate is an experienced troubleshooter with a background in events or operations, preferably from a modern media brand, an edtech or accelerator setup, or a tech startup. If you're looking to make a significant impact and grow alongside a dynamic company, we want to hear from you.
About Inc42 Media
Inc42 is India's #1 startup media & intelligence platform that informs, educates and empowers startup & business leaders through its incisive reporting, insightful reports, curated Events, Conferences & communities, and industry-leading executive courses & programs.
Since launching in January 2015 and having risen to become the authoritative voice on India's startup economy, we've moved markets, gotten the early scoop on billions of dollars of transactions, and told you what's happening deep inside some of the fastest-growing startups & industries alike. Our stories have been followed by the Wall Street Journal, Bloomberg, Reuters, TechCrunch, and other major outlets hundreds of times. We also track over 10,000+ startups and provide market research and intelligence through our in-depth research reports, and we organise some of the most sought-after conferences and Events for startup & business leaders across India.
The Inc42 Impact
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Inc42 stories reach over 50 Mn+ people monthly
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Published more than 55,000 stories
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Successfully conducted 150+ events
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Launched 100+ research reports
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Receives 500+ startup applications monthly
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Worked with 350+ brands
Why Join Us
Impact: Own the operations behind India's leading D2C founder education programs — and the rooms where several hundred consumer brand founders learn, network, and build every year.
Network: You'll be the operational face of Inc42 to founders, operators, investors, and category leaders across India's consumer ecosystem. Every session, Basecamp, and convocation you run puts you in direct contact with that community.
Legacy: Inc42 has a top-tier reputation within the tech and startup community. Former employees have gone on to build their own startups, join leading companies, or ship products of their own.
The Inc42 Courses Portfolio
D2CX
12-week hands-on hybrid accelerator
Early-stage D2C founders scaling from INR 1 Cr to 10 Cr
D2CX Foundations
6-week self-paced + live program
First-time founders launching a D2C brand profitably
D2CX.AI
Focused paid program on AI-led brand & content building
D2C operators building an AI-native marketing stack
Primary Responsibilities
Event Operations — Inc42 Courses
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Steer the full event lifecycle for every Inc42 Courses program — from conception to delivery — covering venue selection, vendor management, production, F&B, AV, branding, and on-ground logistics.
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Own the master events calendar across D2CX, D2CX Foundations, D2CX.AI, and any new program launched in the vertical.
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Run in-person formats end to end: cohort kickoffs, Basecamps, offsites and retreats, masterclasses, demo days, convocations, and alumni meet-ups.
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Own speaker and faculty logistics — confirmations, briefs, travel, hospitality, on-day handling, and post-event follow-through.
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Serve as the pivotal point for cross-functional coordination, bringing together content, marketing, design, BrandLabs, and the Founder's Office for unified execution.
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Negotiate with venues, agencies, and vendors to secure optimal rates without compromising the experience.
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Tackle event-centric hurdles through methodical planning and diligent execution — and troubleshoot live, in the room, when plans move.
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Perform quality-check audits and prepare SOPs for every recurring event format.
Live Session & Cohort Delivery Operations
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Own the operational running of all live online sessions — scheduling, platform setup, speaker onboarding, moderation support, recordings, and post-session distribution.
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Coordinate with speakers and faculty on session dates, pre-reads, decks, and technical readiness so no session starts cold.
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Manage participant communication across the cohort lifecycle — invites, reminders, joining instructions, calendars, resources, and follow-ups.
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Track attendance, engagement, and drop-offs; flag at-risk participants and close the loop with the program team.
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Ensure every session's outputs — recordings, playbooks, templates, resources — reach fellows on time and in the right format.
Project Management & Operational Excellence
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Steer operational audits across the vertical and implement recommendations.
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Drive cost optimisation across venues, vendors, travel, production, and hospitality, benchmarked monthly and annually.
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Analyse post-event data to measure performance, cost per participant, NPS, and ROI, and identify improvement areas.
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Enhance operational procedures and consistently achieve cost-efficiency cohort over cohort.
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Liaise with multiple vendors for event-related travel, stay, and hotel partnerships.
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Manage event budgets end to end — estimates, POs, vendor payments, reconciliation, and variance reporting.
Special Projects
Operational Efficiency Initiatives: Lead initiatives to streamline processes across the Courses vertical, aiming to enhance productivity and reduce operational cost per cohort.-
Technology Integration: Spearhead the adoption of tools across event management, LMS, community platforms, CRM, and internal trackers to improve workflow, communication, and data management.
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Process Improvement: Conduct comprehensive reviews of existing processes and implement improvements to enhance efficiency, accuracy, and participant experience.
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Playbook Build-Out: Document every recurring event format into a repeatable playbook — checklists, timelines, vendor lists, budget templates, and named owners.
Interaction Points
Internal: Founders, Founder's Office, Content & Editorial, Marketing, Design, BrandLabs
External: Fellows and participants, speakers and faculty, venues, agencies, vendors, sponsors and partners
Professional Traits
Qualification: Degree in Operations, Hospitality Management, Event Management, Public Relations, or a technical discipline. MBA (preferable).
Experience
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3–6 years of work experience in events, conferences, program operations, hospitality, edtech or accelerator operations, or a founder's office setup — with exposure to working alongside senior management.
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Proven track record of delivering high-quality events on time and within budget.
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Strong with numbers, analytical, fast in decision-making, detail-oriented, and highly proactive.
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Comfortable running multiple events and cohorts in parallel across overlapping timelines.
Skills
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Proficient communicator with a keen sense of aesthetics and a high bar for participant experience.
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Ability to network, negotiate, and close deals with venues, vendors, and agencies.
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Strong organisational and project management prowess; instinct for documentation and SOPs over repeated firefighting.
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Expertise in MS Excel / Google Sheets, MS PPT / Slides, and collaboration tools (Notion, Asana, Slack).
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Familiarity with event tech, webinar and LMS platforms, and CRM tools is a strong plus.
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Genuine interest in the D2C and consumer brand ecosystem, and in India's startup economy broadly.
