Delhi Zoo Delhi Customer relations representative Jobs – 8 Open Jobs Today

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Senior LRU Services Representative & Regional Team Leader M-F

Safran -
Delhi, Delhi

Apply Now

Job details

Permanent | Full-time

Qualifications

French
SAP
English
Bachelor's degree
Manufacturing
Leadership
Communication skills

Full job description

Published 05.08.2026

Company : Safran Job field : Customer services and support Location : Delhi , Delhi , India Contract type : Permanent Contract duration : Full-time Required degree : Bachelor's Degree Required experience : More than 8 years Professional status : Employees / Staff

# 2026-179302

Published 05.08.2026

Job Description

Mission
Provide best-in-class LRU (Line Replaceable Unit) services to Indian and international customers while leading and mentoring the local Customer Service team. This position combines hands-on customer service responsibilities with full ownership of regional performance KPIs and team coordination.

Key Responsibilities
1. Core Customer Service (continuing CSR duties)

Manage parts repair requests and create/track purchase orders in SAP.
Provide regular status updates for open purchase orders.
Propose standard exchanges when required.
Organize and follow up on drop shipments of parts.
Conduct regular calls and meetings with customers.
Own and deliver all performance KPIs for the assigned region, ensuring service levels meet or exceed targets aligned with CSM / Regional Director teams
Ensure the billing process, procurement for pool items and all the follow up items are monitored closely

2. Team Leadership & Development

Supervise and mentor any Customer Service Representatives joining the region.
Train new hires and ensure adherence to Safran service standards and processes.
Oversee daily operations of the team, ensuring timely and accurate order management.

3. Regional & Strategic Coordination

Oversee all customer accounts in the designated regions in close coordination with the dedicated Customer Support Manager (CSM).
Maintain constant communication with customers to ensure 100 % satisfaction and identify weak signals or new business opportunities.
Work closely with Safran teams in France for escalations, best practices, and continuous improvement.
Accompany the Regional Director or CSM during customer visits and key meetings.
Provide regular performance and feedback reports to management.

Job Requirements

Strong international experience in customer relations, ideally in aerospace or manufacturing.
Demonstrated ability to lead and coach a team while handling operational tasks.
Proven track record of KPI ownership and delivery.
Proficiency in SAP and solid understanding of contracts and service agreements.
Excellent communication skills in English (French is a plus).
Travel may be needed for customer meetings depending on the requirements / clients

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customer relations representative jobs in delhi zoo delhi

Senior LRU Services Representative & Regional Team Leader M-F

Associate Workplace Experience Coordinator

Sales Representative

Senior Advisor

Personal Assistant

SALES REPRESENTATIVE- FARIDABAD

Sales Representatives

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