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Associate Director | GBS Strategy & Ops: Functional | Delhi | Finance Transformation

Deloitte -
Delhi

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Job details

Qualifications

Performance management
Master's degree
Bachelor's degree
Business Administration
Chartered Accountant
AI
MBA
Analytics

Full job description

Job requisition ID :: 101041

Date: Jul 5, 2026

Location: Delhi

Designation: Associate Director

Entity: Deloitte Touche Tohmatsu India LLP

Associate Director | GBS Strategy & Ops: Functional | Delhi | Finance Transformation

Job requisition ID : 101041
Location: Delhi
Entity: Deloitte Touche Tohmatsu India LLP

The team

Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P

Your work profile

GBS Strategy & Business Case Development

Lead GBS strategy and business case development, aligned to enterprise transformation objectives
Develop investment-grade value cases covering cost, productivity, talent, risk, scalability, and long-term operate considerations
Support location strategy, workforce planning, and feasibility assessments aligned to evolving talent and regulatory landscapes
Collaborate with global Deloitte teams and specialist functions to ensure GBS strategies align with broader enterprise, technology, finance, and operate agendas

Target Operating Model & Capability Design

Design and execute future-ready Target Operating Models (TOMs) for GBSs, including:
- Governance and service ownership models
- Hybrid sourcing strategies (in-house, managed services, ecosystem partners)
- Capability- and CoE-led delivery models
Enable clients to move from transactional shared services to capability-driven, operate-ready GBSs
Work closely with Deloitte Technology, Digital, and Industry teams to embed cross-functional capabilities into GBS designs

End-to-End Transition, Scale-Up & Operate

Lead multi-functional GBS/ Outsourcing transitions and expansions across Finance, HR, Procurement, IT, Legal, Analytics, and Digital
Oversee knowledge transfer, stabilization, performance management, and service maturity uplift
Support the design and implementation of operate and managed services models, ensuring sustained performance post-transition
Coordinate delivery across multiple Deloitte member firms and geographies to ensure seamless execution

Digital, Analytics & AI Enablement

Embed process mining, BI, and advanced analytics into GBS design, governance, and performance management
Partner with digital, AI, and cloud teams to enable:
- Automation of service delivery
- Insight-driven decision-making
- AI-enabled GBS operating models
Leverage Deloitte’s global digital and analytics ecosystem to bring leading practices and innovation to clients

Stakeholder & Change Leadership

Act as a trusted advisor to C-suite and senior global stakeholders
Lead change management across geographies, cultures, and functions
Drive adoption of new operating models, ways of working, and digital capabilities
Navigate complex, multi-stakeholder environments involving client leadership and cross-Deloitte teams

Practice Growth & Market Development

Support RFI/RFP responses, solution design, and deal shaping for GBS engagements, including transform-and-operate opportunities
Contribute to thought leadership, IP development, and market propositions in the GBS space
Build, coach, and develop high-performing teams within the GBS Advisory practice
Collaborate with Partners and teams across Deloitte member firms to pursue and deliver large, multi-competency GBS engagements

Note : This role involves extensive domestic and international travel.

Key skills required

12+ years of consulting or transformation experience
Bachelor’s degree from Tier 1 college/ Chartered Accountant; Masters/ MBA preferred
Proven experience leading end-to-end GCC programs, including strategy, operating model design, transition, scale-up, and/or operate
Deep expertise in operating model design, governance frameworks, and service delivery models
Experience leading multi-functional GCC transitions across corporate functions
Strong stakeholder management skills, including C-suite and global leadership engagement
Demonstrated ability to work effectively across multiple functions, service lines, and geographies in a global consulting environment
Solid understanding of location strategy, workforce planning, and investment modeling

Apply Now

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specialist coe hr jobs in dl

Associate Director | GBS Strategy & Ops: Functional | Delhi | Finance Transformation

Senior Specialist, PPK Reporting & Analytics CoE

Associate Director | GBS | Delhi | Finance Transformation

Remote Data Governance Analyst

Senior Associate, PPK Reporting & Analytics CoE

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