gachibowli hyderabad telangana senior customer support representative Jobs – 104 Open Jobs Today

Senior Customer Service Representative
Optum —Hyderabad, Telangana
- Full-time
- Customer service
- Typing
- In-person
- Health insurance
Senior Travel and Expense Analyst
TriNet —Hyderabad, Telangana
- Oracle
- ERP systems
- Data analysis skills
- Health insurance
Specialist Assistant Manager - Talent Services (Performance Management - Process Specialist) - Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
8d
Senior Customer Contact Optimization Analyst
TriNet —Hyderabad, Telangana
- Microsoft Excel
- Salesforce
- Master's degree
- Health insurance
Senior Talent Acquisition Partner
TriNet —Hyderabad, Telangana
- Microsoft Office
- Bachelor's degree
- Data entry
- Health insurance
Regional IMEX Planning Capability Excellence Manager
Reckitt —Hyderabad, Telangana
- English
- Project management
- Health insurance
Senior IT Internal Auditor
TriNet —Hyderabad, Telangana
- Microsoft Access
- Oracle
- Computer Science
- Health insurance
Customer Service Engineer
GE HEALTHCARE —Hyderabad, Telangana
- Bachelor's degree
- Communication skills
Senior Associate Transaction & Processing
Trimont Services India Pvt Ltd —Hyderabad, Telangana
- Hybrid work
- Finance
- Master's degree
- Administrative experience
Senior Service Desk Representative
Diebold Nixdorf —Hyderabad, Telangana
- Full-time
- English
Senior Process Trainer – US Payroll & Benefits
TriNet —Hyderabad, Telangana
- PMP
- Microsoft Office
- Analysis skills
- Health insurance
Director, Field Excellence, Delivery
Amgen —Hyderabad, Telangana
- Microsoft Excel
- Sales
- Master's degree
Call Centre Manager / Team Lead - Hospital
Prathima Hospitals in hyderabad —Hyderabad, Telangana
- From ₹30,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
Senior Learning and Development Consultant
TriNet —Hyderabad, Telangana
- PMP
- Microsoft Office
- Analysis skills
- Health insurance
Senior SOX Analyst
TriNet —Hyderabad, Telangana
- Oracle
- Finance
- Analysis skills
- Health insurance
Process Developer-Order Management
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Salesforce
- English
- Microsoft Office
Quick apply
Senior Consultant - Azure
TTEC Digital —Hyderabad, Telangana
- Full-time
- Microsoft Access
- Azure
- DevOps
Quick apply
Transportation Representative, Transportation Representative
Amazon Dev Center India - Hyderabad - A85 —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Microsoft Access
- Databases
12h
Senior Security Analyst
TriNet —Hyderabad, Telangana
- Microsoft Office
- Bachelor's degree
- Communication skills
- Health insurance
13d
Senior Product Owner/Product Manager
Experian —Hyderabad, Telangana
- Full-time
- Continuous improvement
- Product management
- Software development
- Health insurance
Quick apply

I want to receive the latest job alerts for senior customer support representative in gachibowli hyderabad telangana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer support representative jobs near gachibowli hyderabad telangana

Senior Analyst jobs in Hyderabad, Telangana

Recruiter jobs in Hyderabad, Telangana

Security Analyst jobs in Hyderabad, Telangana

Senior Internal Auditor jobs in Hyderabad, Telangana

Delivery Director jobs in Hyderabad, Telangana

Transaction Processing Associate jobs in Hyderabad, Telangana

Senior Analyst jobs in Ambattur, Chennai, Tamil Nadu

Healthcare Data Analyst jobs in Maharashtra

Senior Manager Finance jobs in Chennai, Tamil Nadu

Senior Architect jobs in Hyderabad, Telangana

Senior Analyst jobs in Ahmedabad, Gujarat

Hr Recruiter jobs in Faridabad, Haryana

Senior Recruiter jobs in Pune, Maharashtra

Hr Recruiter jobs in Wagle Estate, Thane, Maharashtra

Us It Recruiter jobs in Delhi

Recruiter jobs in Surat, Gujarat

Us It Recruiter jobs in Kolkata, West Bengal

Us It Recruiter jobs in Ameerpet, Hyderabad, Telangana

Non It Recruiter jobs in Chennai, Tamil Nadu

Senior Admin jobs in Delhi, Delhi

Senior Customer Service Representative

Optum -
Hyderabad, Telangana

Apply Now

Job details

Full-time

Benefits

Health insurance

Qualifications

Live chat
Customer service
Typing
Communication skills

Full job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Location: On-site (HYD Site / Office-based)

Shift: Evening Shift

Role Type: Full-time - Customer Support / Chat Support

About the Role

We are looking for a proactive and customer-focused Chat Advocate to join our support team. The ideal candidate will serve as the first point of contact for customers through chat, delivering timely, accurate, and empathetic assistance. This role requires excellent written communication, multitasking ability, and a strong customer-service mindset.

Primary Responsibilities:

Provide real-time support to customers through live chat channels
Understand customer queries and respond with clarity, accuracy, and professionalism
Follow established processes and workflows to troubleshoot issues and provide solutions
Escalate cases to the appropriate teams when needed, ensuring proper documentation
Maintain service level standards for response time, quality, and customer satisfaction
Manage multiple chat interactions simultaneously without compromising quality
Capture customer feedback and report recurring issues to improve processes
Ensure adherence to data privacy and security guidelines during all interactions
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Proven excellent written communication skills with strong grammar, clarity, and tone adaptation
Proven solid customer service orientation with the ability to stay calm and empathetic
Proven problem-solving mindset with attention to detail
Proven to be comfortable working in an evening shift and on-site environment
Proven ability to type quickly and accurately while managing multiple conversations
Proven ability to follow guidelines, scripts, and response templates while personalizing customer interactions

Preferred Qualifications:

Experience in chat support or customer service (email/chat/voice)
Proven ability to handle sensitive customer scenarios with professionalism

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Apply Now

Refine Your Search

senior customer support representative jobs in gachibowli hyderabad telangana

Senior Customer Service Representative

Senior Travel and Expense Analyst

Specialist Assistant Manager - Talent Services (Performance Management - Process Specialist) - Hyderabad

Senior Customer Contact Optimization Analyst

Senior Talent Acquisition Partner

Regional IMEX Planning Capability Excellence Manager

Senior IT Internal Auditor

Customer Service Engineer

Senior Associate Transaction & Processing

Senior Service Desk Representative

Senior Process Trainer – US Payroll & Benefits

Director, Field Excellence, Delivery

Call Centre Manager / Team Lead - Hospital

Senior Learning and Development Consultant

Senior SOX Analyst

Process Developer-Order Management

Senior Consultant - Azure

Transportation Representative, Transportation Representative

Senior Security Analyst

Senior Product Owner/Product Manager

I want to receive the latest job alerts for senior customer support representative in gachibowli hyderabad telangana

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected