Gautam Budh Nagar, Up Customer care specialist Jobs – 37 Open Jobs Today

Specialist - Customer Care - Voice 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Customer Specialist- Non Voice Servicing
Barclays —Noida, Uttar Pradesh
- Salesforce
- Banking
Customer Support Specialist
Visit Health Pvt LTD —Noida Sector 16, Noida, Uttar Pradesh
- ₹21,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
- Health insurance
- Paid sick time
Quick apply
9h
Front Line Manager - Customer Care - Voice 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Specialist - Agency and Process Audits - Bangalore/Noida
PhonePe —Noida, Uttar Pradesh
- Full-time
- Travel
- Internship
- Banking
- Health insurance
7d
Front Line Manager - Customer Care - Voice 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Customer Support Officer (CSO) - 5
Five Splash Infotech —Noida, Uttar Pradesh
- Paid time off
Web Operations Specialist
Sunpan —Shahpur Jat, Delhi, Delhi
- Full-time
- Computer Science
- English
- Master's degree
- Health insurance
- Paid time off
Quick apply
Recruitment Operations Specialist( 6 months contract)
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Google Suite
- Recruiting
- Agile
Implementation Representative III
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Application Specialist - Delhi
Beckman Coulter Diagnostics —South East District, Delhi
- Full-time
- Remote
- Software troubleshooting
- Laboratory experience
- Bachelor's degree
- Paid time off
- Work from home
QA engineer (1year Fixed Term Contract)
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Bachelor's degree
- Health insurance
Contact Center Specialist
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Financial services
Level 2 Support Analyst
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Health insurance
10d
Senior Analyst
Barclays —Noida, Uttar Pradesh
- Administrative experience
- Communication skills
- Banking
8d
New Product Development - Skincare & Cosmetics.
COLORS QUEEN —Moti Nagar, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Email
- Bachelor's degree
- In-person
- Communication skills
- Paid time off
- Paid sick time
Quick apply
Sr Benefits Client Specialist
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Microsoft Word
- Microsoft Outlook
- Customer service
Specialist, Information Security
Pearson —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Data analysis skills
- English
Garnishment Administrator II
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Technical Project Specialist - PMO
R1 RCM, Inc. —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP

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Specialist - Customer Care - Voice 4A

Genpact India Pvt. Ltd. -
Noida, Uttar Pradesh

Quick apply

Job details

Full-time

Qualifications

Customer service
Call center
English
Quality assurance
Bachelor's degree
Business Administration
BA
Information Technology

Full job description

Specialist - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Manage day-to-day operations of the call center, ensuring consistent delivery of high-quality customer service. Monitor performance metrics and operational indicators to identify improvement opportunities and drive efficiency. Develop and implement strategies to enhance productivity and service standards across the team. Train and mentor call center staff to strengthen service delivery and customer engagement capabilities. Conduct regular quality assurance assessments to maintain compliance with service expectations. Collaborate with cross-functional teams to ensure smooth communication and operational alignment. Prepare and present performance reports and trend analysis to support data-driven decision-making. Support implementation of call center technologies and tools to improve customer experience and operational effectiveness.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, Customer Experience Certification (COPC) - COPC Inc.COPC Inc.

Required Skills

Customer Care, Customer Experience (CX), Customer Journey Mapping, Customer Service, Data Analytics, Online Customer Support, Online Transaction Processing (OLTP), Sales, Sales Support, Speech Analytics, Strategic Advisory, Target Operating Model, Voice-User Interface

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

customer care specialist jobs in gautam budh nagar, up

Specialist - Customer Care - Voice 4A

Customer Specialist- Non Voice Servicing

Customer Support Specialist

Front Line Manager - Customer Care - Voice 4B

Specialist - Agency and Process Audits - Bangalore/Noida

Front Line Manager - Customer Care - Voice 4C

Customer Support Officer (CSO) - 5

Web Operations Specialist

Recruitment Operations Specialist( 6 months contract)

Implementation Representative III

Senior Application Specialist - Delhi

QA engineer (1year Fixed Term Contract)

Contact Center Specialist

Level 2 Support Analyst

Senior Analyst

New Product Development - Skincare & Cosmetics.

Sr Benefits Client Specialist

Specialist, Information Security

Garnishment Administrator II

Technical Project Specialist - PMO

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