Gujarat Direct recruitment government job Jobs – 6 Open Jobs Today

Call Centre Operations Manager
Voltaris Energy Pty Ltd —Vadodara, Gujarat
- ₹4,80,000 - ₹7,00,000 a year
- Overnight shift
- Management
- Sales
- English
Quick apply
Operations Manager
Voltaris Energy Pty Ltd —Vadodara, Gujarat
- ₹4,80,000 - ₹7,00,000 a year
- Overnight shift
- Management
- Sales
- English
Quick apply
Manager - Community Skilling Programs & Livelihood
Elixir Foundation —Ahmedabad, Gujarat
- ₹40,000 - ₹45,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Business development
Quick apply
4d
Delivery Manager — US Public Sector IT Talent Acquisition
DASH TECHNOLOGIES INC —Ahmedabad, Gujarat
- Azure
- Computer Science
- Salesforce
Quick apply
Regional Sales Manager
Meraki —Surat, Gujarat
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Sales
- Engineering
- Microsoft Office
Quick apply
2d
Deputy Center Head
CEPT Research and Development Foundation —Ahmedabad, Gujarat
- Doctoral degree
- Research
- Computer networking
- Health insurance

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Call Centre Operations Manager

Voltaris Energy Pty Ltd
Vadodara, Gujarat

Quick apply

Job details

Full-time
₹4,80,000 - ₹7,00,000 a year

Qualifications

Business Management
Management
Operations management
Sales
Sales management
English
Inside sales
Analysis skills
VoIP
HubSpot
Telemarketing

Full job description

This is a senior operational leadership role responsible for the day-to-day running of Voltaris's India-based operations hub. You will manage our inside sales closers, operations and admin coordinators, technology stack, and compliance workflows — ensuring seamless delivery from lead to post-installation handover.

You will be the primary point of contact between the Vadodara team and the Melbourne director, and will be expected to operate with a high degree of autonomy, ownership, and initiative. This role is ideal for a hands-on leader who thrives in a fast-paced, growth-stage environment and has experience managing remote sales or BPO operations serving international markets.

Key Responsibilities

1. Sales Operations Management

Oversee a team of inside sales closers working Australian residential solar leads
Monitor daily call activity, lead pipeline, conversion rates, and KPIs via CRM (HubSpot)
Run daily and weekly team huddles, performance reviews, and coaching sessions
Manage shift rosters aligned to Australian business hours (AEST/AEDT)
Work with the Melbourne director to refine scripts, objection-handling, and closing techniques
Implement and track commission structures and bonus payouts for closers

2. Business Operations & Administration

Oversee admin coordinators handling job bookings, customer follow-ups, and post-sale documentation
Ensure compliance with Solar Victoria, NETCC, and CEC documentation requirements
Manage customer records, proposal dispatch, and finance partner applications (Brighte, Plenti, Humm)
Coordinate with Melbourne on DNSP applications (AusNet, Powercor, United Energy)
Maintain and improve SOPs for all operational workflows

3. Technology & Systems

Administer and optimise HubSpot CRM including pipelines, automations, and reporting dashboards
Manage VoIP telephony platform (3CX / VoIPLine / Aircall) and ensure call quality and uptime
Coordinate with IT and vendors for system integrations and troubleshooting
Maintain data integrity, reporting accuracy, and team compliance with CRM entry standards

4. People Management & Culture

Recruit, onboard, and train new inside sales and admin staff in collaboration with the director
Conduct performance reviews, manage PIPs, and handle day-to-day HR matters
Foster a high-accountability, high-energy team culture aligned to Voltaris values
Serve as the senior escalation point for team issues, disputes, and operational blockers

5. Reporting & Strategy

Prepare weekly operational reports for the Melbourne director covering sales volume, pipeline health, team performance, and operational risks
Proactively identify process gaps and propose improvements
Assist with hiring plans, capacity planning, and cost modelling as the team scales

What We're Looking For

Essential

4-7 years of experience in operations management, BPO, inside sales management, or a similar role
Demonstrated experience managing teams of 5–20+ people in an inside sales or call centre environment
Excellent spoken and written English — you will communicate daily with the Australian director and customers
Proficiency with CRM platforms (HubSpot preferred) and VoIP systems
Strong analytical skills — comfortable reading dashboards, KPIs, and operational data
Experience managing Australian, UK, or US market-facing sales operations is highly regarded
High level of personal accountability, attention to detail, and ability to work autonomously

Desirable

Experience in the solar, energy, utilities, or home improvement sector
Familiarity with Australian government rebate programs (Solar Victoria, STC, Cheaper Home Batteries)
Experience with HubSpot CRM administration or implementation
Background in working with Australian or international clients in a BPO or offshoring context
Exposure to finance products (solar finance, BNPL, personal loans)

Key Performance Indicators

Sales close rate across the team (target to be agreed based on lead volume)
Lead-to-installation cycle time
CRM data accuracy and pipeline hygiene score
Team attendance, roster compliance, and attrition rate
Operational SOP compliance rate
Weekly report delivery and accuracy

What Voltaris Offers

Competitive salary commensurate with experience (CTC to be discussed)
Performance-linked incentive component tied to team output
Direct access to and mentorship from the Founder & Director with 17+ years in the Australian energy industry
Opportunity to build and shape a high-growth operation from the ground up
Stable, long-term role with strong growth potential as the business scales
Modern technology stack and a culture of continuous improvement

How to Apply

Interested candidates are invited to submit the following to the Voltaris Energy recruitment team:

Updated CV / Resume (PDF preferred)
A brief cover letter (no more than one page) outlining your relevant experience and why you are suited to this role
Current CTC and expected CTC
Notice period / availability to join

Pay: ₹480,000.00 - ₹700,000.00 per year

Experience:

Australian Solar: 3 years (Preferred)

Shift availability:

Overnight Shift (Preferred)

Work Location: In person

Quick apply

Refine Your Search

direct recruitment government job jobs in gujarat

Call Centre Operations Manager

Operations Manager

Manager - Community Skilling Programs & Livelihood

Delivery Manager — US Public Sector IT Talent Acquisition

Regional Sales Manager

Deputy Center Head

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