Gurgaon Kty. Gurugram Haryana Customer service Jobs – 1327 Open Jobs Today

Customer Experience Advisor
ApplyBoard —Gurugram, Haryana
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Customer Service Representative
Worxpertise (Edge Business Solutions Pvt. Ltd.) —Gurugram, Haryana
- ₹2,55,000 - ₹3,50,000 a year
- Full-time
- Customer service
- English
- Bachelor's degree
- Health insurance
- Paid sick time
Quick apply
12d
Front Desk cum Sales Executive
Slay Pilates Pvt. Ltd. —Gurugram, Haryana
- ₹25,000 - ₹40,000 a month
- Full-time
- English
- Front desk
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
Associate Center Manager
Cultfit —Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Sales
- Business development
- Health insurance
Quick apply
11d
Customer Service Representative
Optum —Gurugram, Haryana
- Weekend availability
- CRM software
- Customer service
- B.Sc
- Health insurance
Receptionist and telecaller
The Redx Technologies ltd —Gurugram, Haryana
- ₹12,000 - ₹1,50,000 a month
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
Quick apply
Front Desk Executive
Rainbow child development center —Gurugram, Haryana
- ₹25,000 - ₹40,000 a month
- Microsoft Excel
- English
- In-person
- Paid sick time
Quick apply
Customer Service Executive – D2C Eyewear (Chat & Voice)
VoyageEyewear —Moti Nagar, Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- In-person
Quick apply
Sr. Sales Executive
Shubhvastu Interior Design Studio —Gurugram, Haryana
- Up to ₹35,000 a month
- Full-time
- CRM software
- Sales
- Marketing
- Paid time off
- Paid sick time
Quick apply
Customer Care Executive
Niftel communication pvt.ltd —Gurugram, Haryana
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
Quick apply
10d
Clothing Sales Assistant
Kameezy —Hauz Khas, Delhi, Delhi
- ₹8,086 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
Customer Service Officer(Prefer GGN Based Candidates)
Recliners India Pvt Ltd —Gurugram, Haryana
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
Customer Service Representative
KVISS APPARELS PVT LTD, NEW DELHI —South Delhi, Delhi, Delhi
- ₹12,000 - ₹18,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Commuter assistance
Quick apply
Receptionist cum Cashier
Gulati Restaurant & Foods Pvt Ltd —Gurugram, Haryana
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
4h
Project Manager-Residential
Artius Interior —Gurugram, Haryana
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Civil engineering
- Master's degree
- Project management
- Health insurance
- Paid time off
Quick apply
Receptionist
Thakral Hospital and Fertility Centre —Gurugram, Haryana
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Data entry
Quick apply
Customer Support Associate
Kareer Hubb —Gurugram, Haryana
- ₹25,000 - ₹38,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Commuter assistance
- Health insurance
Quick apply
Front Desk Manager
Gleuhr Wellness pvt.ltd —Gurugram, Haryana
- ₹25,000 - ₹40,000 a month
- Full-time
- Bachelor's degree
- Team management
- Front desk
- Food provided
Quick apply
1d
Front Desk Receptionist
shivanya consultants —Gurugram, Haryana
- ₹20,000 - ₹40,000 a month
- Full-time
- Customer service
- Administrative experience
- Organizational skills
Quick apply
6h
Customer Service Support Advisor
BT Group —Gurugram, Haryana

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Customer Experience Advisor

ApplyBoard -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Customer service
Analysis skills
Bachelor's degree
Proofreading
Communication skills
Editing

Full job description

ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.

The Opportunity:

The Customer Experience Advisor will assist applicants/customers throughout the admissions process by providing timely, accurate, and empathetic support. Responsibilities include reviewing student documents for eligibility, submitting applications, and ensuring data accuracy. The role involves regular communication with partner schools and recruiters to resolve application issues and track progress. The specialist will be accountable for meeting individual and team KPIs, including response times, processing accuracy, and maintaining a high level of customer satisfaction.

While the job role is titled "Advisor," the tasks are primarily data-entry in nature - extracting details from documents and entering them into the system with precision. Ideally, the individual should have a basic understanding of technology and strong communication skills, as they may occasionally be required to liaise with the product team.

What you’ll be doing everyday:

Applicant Support & Advising

Assist applicants with program inquiries and requirements
Provide advisement to students on alternative program options that meet their interests and educational backgrounds
Empathetically communicate application outcomes to our students, whether positive or negative
Action deferral-related processes and inquiries
Action refund-related processes and inquiries
Assist students in meeting enrollment conditions and resolve uncertainties post-offer
Perform Road Runner and Submission RPA (Robotic Process Automation) manual tasks when required
Ensure accurate and timely processing of applications using relevant systems and workflows

Document & Eligibility Review

Review student documents to ensure student eligibility for consideration across diverse educational backgrounds
Review offer letters for student information consistency to ensure efficient application processing.

School & Partner Collaboration

Work with our partnership schools and recruiters to resolve application issues and submit quality applications on behalf of our students
Communicate with our partner school and assist students in meeting enrollment conditions and resolve any uncertainties.

Communication & Process Guidance

Clearly communicate and outline all school requirements and deadlines to the student once the offer letter has been received.

Process Maintenance & Improvement

Ensure application processes are regularly updated to ensure the precision of process details
Collaborate with schools and internal teams to resolve application issues and continuously improve workflows.

Meeting Key Performance Metrics

Ensure timely processing of applications, documents, and communications in alignment with established KPIs.
Monitor personal performance to meet individual KPIs, including response time, accuracy, and customer satisfaction.

What you bring to the table:

An associate's or Bachelor's degree is an asset.
1-3 years of customer service experience.
Proficiency in proofreading/ editing text to ensure spelling and grammatical correctness
Strong analytical abilities, detail-oriented, and a high level of accuracy
Working knowledge of Google spreadsheets, Microsoft Word, and Gmail
Adept in researching and problem-solving capabilities
Someone who thrives in a collaborative, teamwork environment
Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy
Ability to work in a flexible, fast-paced environment to meet multiple deadlines and adapt to new policies and procedures
An ability to work cross-functionally to ensure application processing consistency and efficiency
Exceptional problem-solving skills under ambiguous circumstances to ensure we provide the best outcome for our students while maintaining integrity with our partner relationships
Excellent interpersonal skills and verbal and written communication skills.

About ApplyBoard

ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We've helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we're just getting started.

Ready to join us? We're grateful for your interest in joining the ApplyBoard team. However, only select applicants will be contacted for an interview.

We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses. These tools don't replace human judgment, and final hiring decisions are made by our team members. If you'd like more information about how your data is processed, please contact us.

ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.

Apply Now

Refine Your Search

customer service jobs in gurgaon kty. gurugram haryana

Customer Experience Advisor

Customer Service Representative

Front Desk cum Sales Executive

Associate Center Manager

Customer Service Representative

Receptionist and telecaller

Front Desk Executive

Customer Service Executive – D2C Eyewear (Chat & Voice)

Sr. Sales Executive

Customer Care Executive

Clothing Sales Assistant

Customer Service Officer(Prefer GGN Based Candidates)

Customer Service Representative

Receptionist cum Cashier

Project Manager-Residential

Receptionist

Customer Support Associate

Front Desk Manager

Front Desk Receptionist

Customer Service Support Advisor

I want to receive the latest job alerts for customer service in gurgaon kty. gurugram haryana

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