Gurugram Haryana American express non voice process Jobs – 3 Open Jobs Today

Associate-Digital Product Management
American Express —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
5d
Analyst-Data Science
American Express —Gurugram, Haryana
- Full-time
- Java
- Master's degree
- SQL
20h

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Associate-Digital Product Management

American Express -
Gurugram, Haryana

Apply Now

Job details

Full-time
5 days ago

Qualifications

Microsoft Powerpoint
Power BI
Microsoft Excel
Data analysis skills
Project management lifecycle
Project management
Agile
Communication skills

Full job description

As part of Servicing, Capabilities & Innovation organisation, the Global Disputes Management (aka GDM) is an established platform for servicing Disputes, Fraud & Banking case types. This is a critical leadership role that includes business oversight, project delivery of initiatives currently in development, as well as providing support in identifying new servicing capabilities required to keep American Express a world leader in superior customer care.

The incumbent in the role must have the following skills

Experience of the Full Disputes lifecycle either through on the job experience or project experience is a must
Proficiency in using excel to convert data analysis for executive reporting, PowerPoint, Power BI for presentations and reporting is a must
Understand project management and project delivery lifecycle
Comfort and experience in working with both business and technology groups
Experience in supporting or leading strategic planning activities
Capable of explaining technical concepts to a non-technical audience
Strength in relationship-building and consultative engagements
Work experience with IT solutioning and business process reengineering
Proven ability to successfully drive results within a matrixed organization, and ability to break down organizational barriers and to influence without direct authority
Ability to create and deliver innovative solutions
Excellent verbal and written communication skills, with proven ability to communicate effectively across all organizational levels
Understanding of the agile methodology highly preferable including role of the Product Owner/Defining User Stories

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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