Gurugram Haryana Data entry and customer service specialist Jobs – 19 Open Jobs Today

Customer Experience Advisor
ApplyBoard —Gurugram, Haryana
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Portal Specialist (Billing and invoicing)
Gartner —Gurugram, Haryana
- Email
- Hybrid work
- Microsoft Excel
- Oracle
- Customer service
Procure to Pay Operations Specialist
Accenture —Gurugram, Haryana
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
14h
Reconciliation Specialist
Aspire Lifestyles —Gurugram, Haryana
- Microsoft Excel
- ERP systems
- Finance
Customer Service Analyst
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
Senior Specialist, Product Management - Commercial Strategy, Pricing & Go-To-Market
Mastercard —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Data Entry and Customer Service Specialist
Excellifes support Pvt. Ltd. —Dwarka, Delhi, Delhi
- ₹4,000 - ₹10,000 a month
- Full-time
- Microsoft Excel
- English
- 12th Pass
Quick apply
Finance Specialist
Cielo —Gurugram, Haryana
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Developer ETRM
Circle K —Gurugram, Haryana
- Azure
- Computer Science
- Databases
Specialist GL - Hotel Finance Services
InterContinental Hotels Group —Gurugram, Haryana
- Databases
- Bachelor's degree
- Human resources
2d
Accounting Specialist - GPS Payroll Services
InterContinental Hotels Group —Gurugram, Haryana
- Microsoft Word
- Microsoft Excel
- Databases
- Paid time off
Safety & PV Specialist I
サイネオス・ヘルス —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
I&F Decision Sci Practitioner Specialist
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Oracle
- English
SBU HEAD – CRITICAL CARE
Fresenius Medical Care —Gurugram, Haryana
- Full-time
- Master's degree
- Business Administration
- MBA

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Portal Specialist (Billing and invoicing)
Gartner —Gurugram, Haryana
Resolving client's invoicing/other queries by taking calls with sales/collection/client(s). Work with Business units if key data points are missing ensuring…

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Customer Experience Advisor

ApplyBoard -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Customer service
Analysis skills
Bachelor's degree
Proofreading
Communication skills
Editing

Full job description

ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.

The Opportunity:

The Customer Experience Advisor will assist applicants/customers throughout the admissions process by providing timely, accurate, and empathetic support. Responsibilities include reviewing student documents for eligibility, submitting applications, and ensuring data accuracy. The role involves regular communication with partner schools and recruiters to resolve application issues and track progress. The specialist will be accountable for meeting individual and team KPIs, including response times, processing accuracy, and maintaining a high level of customer satisfaction.

While the job role is titled "Advisor," the tasks are primarily data-entry in nature - extracting details from documents and entering them into the system with precision. Ideally, the individual should have a basic understanding of technology and strong communication skills, as they may occasionally be required to liaise with the product team.

What you’ll be doing everyday:

Applicant Support & Advising

Assist applicants with program inquiries and requirements
Provide advisement to students on alternative program options that meet their interests and educational backgrounds
Empathetically communicate application outcomes to our students, whether positive or negative
Action deferral-related processes and inquiries
Action refund-related processes and inquiries
Assist students in meeting enrollment conditions and resolve uncertainties post-offer
Perform Road Runner and Submission RPA (Robotic Process Automation) manual tasks when required
Ensure accurate and timely processing of applications using relevant systems and workflows

Document & Eligibility Review

Review student documents to ensure student eligibility for consideration across diverse educational backgrounds
Review offer letters for student information consistency to ensure efficient application processing.

School & Partner Collaboration

Work with our partnership schools and recruiters to resolve application issues and submit quality applications on behalf of our students
Communicate with our partner school and assist students in meeting enrollment conditions and resolve any uncertainties.

Communication & Process Guidance

Clearly communicate and outline all school requirements and deadlines to the student once the offer letter has been received.

Process Maintenance & Improvement

Ensure application processes are regularly updated to ensure the precision of process details
Collaborate with schools and internal teams to resolve application issues and continuously improve workflows.

Meeting Key Performance Metrics

Ensure timely processing of applications, documents, and communications in alignment with established KPIs.
Monitor personal performance to meet individual KPIs, including response time, accuracy, and customer satisfaction.

What you bring to the table:

An associate's or Bachelor's degree is an asset.
1-3 years of customer service experience.
Proficiency in proofreading/ editing text to ensure spelling and grammatical correctness
Strong analytical abilities, detail-oriented, and a high level of accuracy
Working knowledge of Google spreadsheets, Microsoft Word, and Gmail
Adept in researching and problem-solving capabilities
Someone who thrives in a collaborative, teamwork environment
Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy
Ability to work in a flexible, fast-paced environment to meet multiple deadlines and adapt to new policies and procedures
An ability to work cross-functionally to ensure application processing consistency and efficiency
Exceptional problem-solving skills under ambiguous circumstances to ensure we provide the best outcome for our students while maintaining integrity with our partner relationships
Excellent interpersonal skills and verbal and written communication skills.

About ApplyBoard

ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We've helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we're just getting started.

Ready to join us? We're grateful for your interest in joining the ApplyBoard team. However, only select applicants will be contacted for an interview.

We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses. These tools don't replace human judgment, and final hiring decisions are made by our team members. If you'd like more information about how your data is processed, please contact us.

ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.

Apply Now

Refine Your Search

data entry and customer service specialist jobs in gurugram haryana

Customer Experience Advisor

Portal Specialist (Billing and invoicing)

Procure to Pay Operations Specialist

Reconciliation Specialist

Customer Service Analyst

Senior Specialist, Product Management - Commercial Strategy, Pricing & Go-To-Market

Data Entry and Customer Service Specialist

Finance Specialist

Developer ETRM

Specialist GL - Hotel Finance Services

Accounting Specialist - GPS Payroll Services

Safety & PV Specialist I

I&F Decision Sci Practitioner Specialist

SBU HEAD – CRITICAL CARE

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