Noida, Uttar Pradesh
Job Summary
Provide Level 3 technical leadership and engineering support for Hybrid Cloud infrastructure. Responsible for complex troubleshooting, architecture governance, automation strategy, platform optimization, RCA, and technology lifecycle management.
Key Responsibilities
Key Responsibilities
Manage Windows, VMware, Nutanix, AWS and Azure environments.
Perform incident, problem, change and service request management.
Execute patching, vulnerability remediation and compliance activities.
Participate in disaster recovery planning, testing and execution.
Maintain SOPs, runbooks, CMDB and operational documentation.
Coordinate with OEM vendors and cloud providers for issue resolution.
Lead RCA for major incidents and drive permanent fixes.
Design platform standards, automation frameworks and cloud governance controls.
Skill Requirements
Technical Skills
Windows Server 2016/2019/2022, Active Directory, DNS, DHCP, DFS, GPO, ADFS, SCCM
VMware vSphere, ESXi, vCenter, DRS, HA, SRM
Nutanix Prism, AHV, AOS, CVM, LCM
AWS: EC2, VPC, IAM, ELB, EBS, S3, Route53, CloudWatch
Azure: Virtual Machines, VNET, Storage, Key Vault, Azure AD, Azure Site Recovery
Patch Management, Vulnerability Remediation, Disaster Recovery and Capacity Management
Automation Skills
Hands-on experience in Ansible and/or Terraform for infrastructure provisioning, configuration management, and automation.
Strong scripting skills using PowerShell, Python, and/or Shell Scripting for operational automation.
Experience developing and maintaining automation workflows, reusable playbooks, and Infrastructure-as-Code (IaC) solutions to improve operational efficiency and reduce manual effort.
Other Requirements
24x7 Support Coverage
Provide 24x7 operational support, monitoring, incident management, and troubleshooting to ensure service availability and business continuity.
Participate in shift-based support, on-call rotations, and major incident management activities to meet SLA commitments.
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