Haryana Senior configuration analyst Jobs – 80 Open Jobs Today

IT Global Service Desk (Senior) Analyst
Aurora Energy Research —Gurugram, Haryana
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- English
- Health insurance
- Life insurance
Global IT Configuration Engineer Senior Specialist
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Human resources
- APIs
4d
Senior Business Analyst (P&C) Gurgaon
Key Management Group —Gurugram, Haryana
- Computer Science
- SQL
- Bachelor's degree
Senior Analyst, Practice Operations
Bain & Co. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Salesforce
- SQL
Quick apply
Senior Analyst I - ServiceNow Administrator
MKS Inc. —Gurugram, Haryana
- Full-time
- Computer Science
- Bachelor's degree
- JavaScript
Quick apply
Associate - Data Analyst
EXL Service —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Java
Senior Business Analyst
McCormick —Gurugram, Haryana
- Azure
- Computer Science
- PMP
Business Process, Senior
Keysight Technologies, Inc. —Gurugram, Haryana
- Part-time
- Remote
- Salesforce
- Master's degree
- Analysis skills
12d
DT&A Senior Business Analyst, ITE
Louis Dreyfus Company —Gurugram, Haryana
- Full-time
- Computer Science
- Software troubleshooting
- Master's degree
Quick apply
IT AUDIT & COMPLIANCE | ITGC & ITAC
BNC Global —Gurgaon H.O, Gurugram, Haryana
- ₹13,00,000 - ₹24,00,000 a year
- Full-time
- Oracle
- In-person
- Communication skills
Quick apply
2d
Senior Engineer (SQL) Gurgaon
Key Management Group —Gurugram, Haryana
- Computer Science
- Master's degree
- SQL
Product Management Sr Analyst - Assistant Vice President
Citi —Haryana
- Full-time
- Finance
- SQL
- Analysis skills
3d
Information Security Analyst
EAZY ERP —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- AWS
- Paid time off
Analyst - Global Payroll Systems
Rio Tinto —Gurugram, Haryana
- Computer Science
- Microsoft Office
- Analysis skills
4d
Workday Business Analyst
Inizio —Gurugram, Haryana
- Microsoft Excel
- Analysis skills
- Communication skills
Global HR Data Analyst I
McCormick —Gurugram, Haryana
- Night shift
- Customer service
- Analysis skills
- Bachelor's degree
10d
EHR Ancillary System Analyst
Luxoft —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
#ACN GN- T&O- LMS - Sr Analyst
Accenture —Gurugram, Haryana
- Full-time
- Azure
- Oracle
- Computer Science
Senior Analyst, Identity Governance & Priviliged Access Management
Connor, Clark & Lunn Financial Group Ltd. —Gurugram, Haryana
- Hybrid work
- AWS
- Analysis skills
- Scripting
Quick apply
12d
Senior Manager - Implementation Services - Calc Config
Mercer —Gurugram, Haryana
- Full-time
- Hybrid work
- Agile
- Time management
2d

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IT Global Service Desk (Senior) Analyst

Aurora Energy Research -
Gurugram, Haryana

Apply Now

Job details

Permanent | Full-time

Benefits

Provident Fund
Health insurance
Life insurance

Qualifications

Jira
ITIL Certification
Azure
Software troubleshooting
English
Windows
Microsoft Office
Computer networking
SharePoint
ISO 27001
Application support
Communication skills
Intune
Time management
VPN

Full job description

Description

We have an excellent opportunity to join our newly established IT Service Desk Team, supporting internal colleagues at Aurora, a highly successful energy analytics consultancy. This is an office-based position located in our Gurugram office, working shifts as part of the Service Desk Team to provide 24x5 rotational global support.

To succeed in this role, you’ll need minimum of 5 years of global technical support hands on experience, delivering solutions across diverse IT environments and ensuring high customer satisfaction. Key technologies include Windows 11, Microsoft 365, MS Teams, Intune, account administration tools (e.g., Entra, SharePoint), and general hardware/software troubleshooting.

We’re looking for someone who is resourceful, adaptable, and a strong communicator who can quickly diagnose and resolve technical issues while working effectively with colleagues across multiple teams and global locations.

Key Responsibilities

Triage and categorise IT Support tickets (Incidents, Service Request, etc.) responding to and resolving tickets within SLA
Manage and escalate major incidents, ensuring timely communication and resolution
Perform IT administrative tasks in line with standard operating procedures (SOPs), including access and account management
Provide remote support for end users, including troubleshooting applications and hardware issues
Support Microsoft Teams calls and video conferencing, including investigation of call quality issues
Carry out onboarding and offboarding tasks for employees
Deploy and manage software, systems, and licensing (Office 365, OneDrive/SharePoint, antivirus tools)
Contribute to the development and maintenance of IT knowledge base content for both users and IT staff
Monitor and support site-based video conferencing equipment

Skills, Knowledge and Expertise

Soft Skills:

Willingness to work rotational (monthly/quarterly) shifts as part of a 24x5 team.
Strong customer service ethos; proactive and team-oriented mindset
Excellent written and verbal communication skills in English
Ability to build strong working relationships at all levels
Flexible, positive attitude with a willingness to take on new challenges
Self-starter with strong problem-solving and time-management abilities
Ability to prioritise and handle multiple tickets effectively

Technical skills (Required):

5+ years of Microsoft Office 365 administration and application support
Windows 11 setup, configuration and troubleshooting
Hardware provisioning and installation
Hands-on experience resolving hardware-related issues
Familiarity with cloud VPNs and basic networking concepts
Experience with Azure Entra ID, Intune, Defender, and Microsoft Endpoint Manager
Microsoft Teams support and administration
Audio/Visual (AV) hardware experience (e.g., Logitech systems)
Working knowledge of ITSM tools (e.g., Jira Service Desk)

Desirable attributes:

ITIL certification or familiarity with the ITIL framework
Awareness of GDPR and ISO 27001 compliance
Microsoft or other IT support certifications

What we offer

A fun, informal, collaborative and international work culture
Access to regular coaching and mentoring sessions and the opportunity to learn from experienced professionals
Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry
Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects

Some of the other benefits are:

Medical, Accidental & Term life insurance
Gratuity
Hybrid work culture
Provident Fund Scheme
Fun Friday’s

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.

The successful candidate would start as soon as possible. The team will review applications as they are received. Salary will be competitive with experience.

To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period.

About Aurora Energy Research

From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 1000 of the world’s most influential energy sector participants, including utilities, investors, and governments.

While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, South Africa and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software.

We are a diverse team of experts with vast energy, financial, and consulting backgrounds, covering power, hydrogen, carbon, and fossil commodities. With this, we provide data-driven intelligence to fuel strategic decisions in the global energy transformation.

Apply Now

Refine Your Search

senior configuration analyst jobs in haryana

IT Global Service Desk (Senior) Analyst

Global IT Configuration Engineer Senior Specialist

Senior Business Analyst (P&C) Gurgaon

Senior Analyst, Practice Operations

Senior Analyst I - ServiceNow Administrator

Associate - Data Analyst

Senior Business Analyst

Business Process, Senior

DT&A Senior Business Analyst, ITE

IT AUDIT & COMPLIANCE | ITGC & ITAC

Senior Engineer (SQL) Gurgaon

Product Management Sr Analyst - Assistant Vice President

Information Security Analyst

Analyst - Global Payroll Systems

Workday Business Analyst

Global HR Data Analyst I

EHR Ancillary System Analyst

#ACN GN- T&O- LMS - Sr Analyst

Senior Analyst, Identity Governance & Priviliged Access Management

Senior Manager - Implementation Services - Calc Config

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Description

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