haryana senior quality assurance analyst Jobs – 76 Open Jobs Today

Quality Auditing Senior Analyst
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Senior Analyst - Forensics - National - ASU - Forensics - Investigations & Compliance - Gurgaon
EY —Gurugram, Haryana
- Bachelor's degree
- Agile
Associate Director- Sector Insights - Wealth And Asset Management
EY —Gurugram, Haryana
- Research
- Analysis skills
- Presentation skills
Analyst I Business Process Transactions / RR-0349215
DXC Technology —Indaraj ki Dhani, Haryana
- Full-time
- PMP
- Bachelor's degree
Analyst I Business Process Transactions / RR-0349295
DXC Technology —Indaraj ki Dhani, Haryana
- Full-time
- PMP
- Bachelor's degree
Analyst I Business Process Transactions / RR-0373635
DXC Technology —Indaraj ki Dhani, Haryana
- Full-time
- PMP
- Bachelor's degree
Associate Director- Sector Insights -Power and Utilities
EY —Gurugram, Haryana
- Research
- Analysis skills
- Presentation skills
Associate Director - Sector Insights - Life Science
EY —Gurugram, Haryana
- Research
- Analysis skills
- Presentation skills
Associate Director- Sector Insights -Consumer Products
EY —Gurugram, Haryana
- Research
- Analysis skills
- Presentation skills
Management Trainee - Quality Analyst
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
Quick apply
Associate Director- Sector Insights -Insurance
EY —Gurugram, Haryana
- Research
- Analysis skills
- Presentation skills
HR Systems Ops Analyst
Gartner —Gurugram, Haryana
- Email
- Hybrid work
- Microsoft Excel
- Computer Science
- Analysis skills
7d
Senior Analyst, Account Management Services
JLL —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Health insurance
13h
Senior Manager - Standard Ongoing and Regulatory Reporting
Genpact Enterprise Risk Consulting LLP —Gurugram, Haryana
- Full-time
- English
- Finance
- Master's degree
Quick apply
I&F Decision Sci Practitioner Sr Analyst
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Computer Science
- Data analysis skills
Senior Data Delivery & Dashboard Executive
Inizio Ignite | Research Partnership —Gurugram, Haryana
- Azure
- System design
- Research
Associate Director- Sector Insights -Retail
EY —Gurugram, Haryana
- Research
- Analysis skills
- Presentation skills
Senior Auditor - C&I COO, Data & Insights Analyst, AVP
National Westminster Bank PLC —Gurugram, Haryana
- From ₹25,785 a year
- Full-time
- SQL
- Communication skills
- Python
1d
Research Analyst - Primary Market Research, Data Processing
Mastercard —Gurugram, Haryana
- Full-time
- Research
- Bachelor's degree
Associate Analyst - RMS Personal Independence -GMS
EY —Gurugram, Haryana
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
22h

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Quality Auditing Senior Analyst

Accenture -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Google Docs
Microsoft Excel
Sales
Customer service
Data analysis skills
Quality assurance
Digital marketing
Account management
Communication skills
Time management

Full job description

Skill required: Digital Inside Sales - Inside Sales
Designation: Quality Auditing Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. Digital Inside Sales involves selling products or services remotely using digital tools and platforms. This includes activities like email marketing, social media outreach, and virtual meetings. The goal is to reach and engage potential customers without face-to-face interactions. It allows sales teams to efficiently manage leads, close deals, and build customer relationships online. This approach is cost-effective and scalable, making it ideal for modern sales strategies. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.
What are we looking for? •Responsible for Quality Audits ensuring service meets the Client & Org Goals & quality standards •Need to enforce the defined policy guidelines for all workflows assigned under Digital Inside Sales scope •Need to ensure timely Quality insights are shared to drive process improvements. •Should ensure timely feedback and individual performance development is tracked & reported •Should work with core Operations Team & drive over all quality standards defined as per the process •Conducting sample audit for calls •Providing feedback to the sellers as per plan & coaching to associates on their areas of improvement •Reporting Daily / Weekly/ Monthly quality checks to Management. Timely & Accurate publishing of dashboards / reports •Analysis to be done on bi-monthly basis for top errors along with action plan for same •Recommend & implement Corrective & Preventive actions for Customer Comebacks /Internal errors / Missing SLA targets •Conduct compliance audits / short call audits as per process requirements •Provide intensive support to reps during Performance Improvement Plan (PIP) •Facilitate continuous improvement by proactively identifying & highlighting the process gaps & training requirements •Weekly product / process sessions •Communication Skills:Proven communication skills (written, verbal, presentation, and phone) with the ability to learn applications related to customer service. Active listening skills to understand reviewer questions & concerns. Engage in client discussion for process improvement sessions. •Quality Assurance: Exposure to Ads Products & knowledge of traditional & digital media & the competitive landscape; Rich experience in digital marketing concepts & trends (Preferred) Possesses Digital Ads Certifications; in-depth knowledge of Digital Ads Platform & products (Preferred). Proficient in Ms Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills to create reports. Data analysis skills to interpret quality metrics & make data-driven improvements. Conduct RCA, provide feedback, manage coaching logs. •Cultural Sensitivity & Resilience: Experience or progressive experience in managing quality audits for the assigned workflow.Experience under BPO environment with current exposure in managing night shifts.Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. •Data Analysis: Basic data analysis skills to identify trends, patterns & area of improvement
Roles and Responsibilities: ••Excellent communication and presentation skills, both written and verbal. •Experience in advertising sales, media account management, successful client engagement & consistent business growth. •Experience working against an assigned quota with a desire to exceed sales targets or sales KPIs. •Experience in providing strategic advice to help advertisers get the best return on advertising investments. •Ability to assess customer needs and successfully pitch on value propositions. •Ability to communicate effectively across various levels, including senior marketing leaders. •Flexibility in switching between duties and assignments as per requirement. •Experience working with CRM systems. •Dependable, reliable with strong work ethic and time management skills.

Any Graduation

Apply Now

Refine Your Search

senior quality assurance analyst jobs in haryana

Quality Auditing Senior Analyst

Senior Analyst - Forensics - National - ASU - Forensics - Investigations & Compliance - Gurgaon

Associate Director- Sector Insights - Wealth And Asset Management

Analyst I Business Process Transactions / RR-0349215

Analyst I Business Process Transactions / RR-0349295

Analyst I Business Process Transactions / RR-0373635

Associate Director- Sector Insights -Power and Utilities

Associate Director - Sector Insights - Life Science

Associate Director- Sector Insights -Consumer Products

Management Trainee - Quality Analyst

Associate Director- Sector Insights -Insurance

HR Systems Ops Analyst

Senior Analyst, Account Management Services

Senior Manager - Standard Ongoing and Regulatory Reporting

I&F Decision Sci Practitioner Sr Analyst

Senior Data Delivery & Dashboard Executive

Associate Director- Sector Insights -Retail

Senior Auditor - C&I COO, Data & Insights Analyst, AVP

Research Analyst - Primary Market Research, Data Processing

Associate Analyst - RMS Personal Independence -GMS

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