Hinjewadi Pune Maharashtra Infosys bpm customer associate Jobs – 1 Open Jobs Today

Senior Consultant
Infosys BPM Limited —Pune, Maharashtra
- Microsoft Excel
- Master's degree
- SQL

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Analyze the requirements by demonstrating strong process solution product knowledge understanding of the business IT scenario understanding of constraints in implementation and technology
Follow the steps for deployment as envisaged in the project plan foresee possible cutover issues and plan for them proactively
Resolve simple common issues with speed and accuracy understand issue and analyze root cause through direct customer interaction
Participate in client discussions to understand customer problems articulate to stakeholders
identify solution bringing the best industry and company practices
Conduct requirements workshops understand the AS IS processes Current System Study and identify high level process system changes
Arrive at possible solution alternatives that factor in gap resolution impact on related functional areas acceptability of the solution to the user community technical feasibility and efficiency
Train the users end and key users and prepare training material
Assist in presales activities as a SME by giving inputs in solution design and team structure
Prepare artifacts for marketing and GTM solution activities including case studies IN ORDER TO build collateral for marketing initiatives
Handling the team of Business Analysts
Review the documents created by Team Members

Advanced IT skills especially MS Excel and SQL JIRA and VISIO
Associate III or LOMA ALMI ACS certification
A strong understanding of the life insurance industry with Information Technology IT delivery experience
Strong written and oral communication skills with the ability to communicate to individuals with differing levels of modelling understanding
Able to work effectively as part of a team and on own initiative
Excellent organizational and prioritization skills