Hyderabad, Telangana India accelerator Jobs – 829 Open Jobs Today

Analyst - Service Desk N 4A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Agile
Quick apply
1d
Consultant – QA Manual
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Computer Science
- English
- Master's degree
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Technical Associate - Service Desk
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Agile
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Process Associate - Trust and Safety
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
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Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
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Service Delivery Manager - HRO 4C
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Finance
- Master's degree
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13d
Management Trainee
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Finance
- Master's degree
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[Process Developer], [Cash Applicator]!
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
- Master's degree
- Bachelor's degree
Quick apply
Management Trainee - I2C
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Finance
- Master's degree
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Associate - Customer Care - Voice 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
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6d
Process Developer- Sourcing & Procurement- Order Management
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Master's degree
- Bachelor's degree
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MT - S&P
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Master's degree
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12d
Assistant Manager
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- English
- Finance
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Consultant – Service Now Developer
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Azure
- Oracle
- Computer Science
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Process Associate], [Cash Applicator
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Finance
- Master's degree
Quick apply
Associate - F&A - AP 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Finance
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Associate - Customer Care - Collections 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
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14h
Process Associate - Record to Report
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Process Associate-Record to Report
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply

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Analyst - Service Desk N 4A

Genpact India Pvt. Ltd. -
Hyderabad, Telangana

Quick apply

Job details

Full-time
1 day ago

Qualifications

IT service management
English
Information Systems
Bachelor's degree
Computer Engineering
ServiceNow
Agile
Design thinking
Network engineering
BA
Information Technology

Full job description

Analyst - Service Desk N

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Configuring and customizing ITSM tools to fulfill business needs; Monitoring and analyzing IT service performance and adherence to SLAs; Managing IT service requests and incidents through the ticketing system; Collaborating with IT teams to identify and resolve IT service issues; Conducting regular audits and reviews of ITSM processes for compliance and improvement; Providing training and support to end-users on ITSM processes and tools • Configuring and customizing ITSM tools to fulfill business needs; Monitoring and analyzing IT service performance and adherence to SLAs; Managing IT service requests and incidents through the ticketing system; Collaborating with IT teams to identify and resolve IT service issues; Conducting regular audits and reviews of ITSM processes for compliance and improvement; Providing training and support to end-users on ITSM processes and tools

Qualifications

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications

ServiceNow Certified Application Developer - ServiceNowServiceNow

Required Skills

Agile Methodology, Collaboration Tools, Design Thinking, Engineering Services, Executive Presence, Inclusion, IT Consulting Services, IT Service Management (ITSM), Personal Effectiveness, Service Integration and Management (SIAM), Storytelling, Workplace Services

Language

English, English

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Service Desk N

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

india accelerator jobs in hyderabad, telangana

Analyst - Service Desk N 4A

Consultant – QA Manual

Technical Associate - Service Desk

Process Associate - Trust and Safety

Associate - Customer Care - Non - Voice 5A

Service Delivery Manager - HRO 4C

Management Trainee

[Process Developer], [Cash Applicator]!

Management Trainee - I2C

Associate - Customer Care - Voice 5A

Process Developer- Sourcing & Procurement- Order Management

MT - S&P

Assistant Manager

Consultant – Service Now Developer

Process Associate], [Cash Applicator

Associate - F&A - AP 5A

Associate - Customer Care - Collections 5A

Process Associate - Record to Report

Process Associate- Customer Care

Process Associate-Record to Report

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