Hyderabad Telangana Amazon chat support Jobs – 17 Open Jobs Today

SPS Associate, SPS
ADCI - Andra Pradesh - P17 —Hyderabad, Telangana
- Weekend availability
- Microsoft Outlook
- English
- Windows
- Flexible schedule
5d
MyHR Live Support Advisor [S], MHLS Advisor [S]
ADCI - Karnataka - A66 —Hyderabad, Telangana
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
CTK Svc Associate (S), CTK Svc Associate (S)
Amazon Dev Center India - Hyderabad - A85 —Hyderabad, Telangana
- Weekend availability
- Microsoft Excel
- Customer service
- English
Technical Support Representative
Nova Module —Hyderabad, Telangana
- Analysis skills
- Bachelor's degree
- Travel
AWS Contact Center Developer
INU Technology Solutions —Hyderabad, Telangana
- ₹3,00,000 - ₹13,00,000 a year
- Full-time
- Salesforce
- Databases
- AWS
Quick apply
Delivery Consultant, Customer Experience, Professional Services
AWS ProServe IN - Karnataka —Hyderabad, Telangana
- Full-time
- Computer Science
- Sales
- Salesforce
7d
Amazon Connect Engineer
AST Digital —Hyderabad, Telangana
- ₹10,00,000.59 - ₹12,19,191.62 a year
- Full-time
- Hybrid work
- AWS
- APIs
- In-person
Quick apply
11d
Amazon Connect Developer
The Hartford —Hyderabad, Telangana
- Full-time
- DevOps
- AWS
- Analysis skills
Specialist, BXT, BXT-SE
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- Human resources
Conversational Developer
DAZN —Hyderabad, Telangana
- Full-time
- Master's degree
- JavaScript
- Scripting
Quick apply
Software Development Manager, Amazon Business Companion
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Team management
- Mentoring
- Recruiting
Engagement Delivery Lead
Cognizant —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- PMP
- Master's degree
Software Engineering Lead
Optum —Hyderabad, Telangana
- Full-time
- DevOps
- Java
- Master's degree
- Health insurance
Genesys Lead and Architect
Concentrix —Serilingampally, Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Salesforce
7d
Senior Cloud Application Developer - II
Bristol-Myers Squibb —Hyderabad, Telangana
- Email
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
Senior Software Engineer - Architect, Consent & Campaign Management
Bristol-Myers Squibb —Hyderabad, Telangana
- Email
- Hybrid work
- Azure
- Salesforce
- SQL

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MyHR Live Support Advisor [S], MHLS Advisor [S]
ADCI - Karnataka - A66 —Hyderabad, Telangana
Bachelor's degree, or Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related…
CTK Svc Associate (S), CTK Svc Associate (S)
Amazon Dev Center India - Hyderabad - A85 —Hyderabad, Telangana
2+ years of contact center experience, or experience in the customer service/contact center industry. Demonstrate flexibility in working various shifts,…

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SPS Associate, SPS

ADCI - Andra Pradesh - P17 -
Hyderabad, Telangana

Apply Now

Job details

Full-time
5 days ago

Benefits

Flexible schedule

Qualifications

Operating systems
Microsoft Outlook
English
Windows
Bachelor's degree
B2B
Typing
Communication skills

Full job description

DESCRIPTION

Designation: Selling Partner (SP) Support Associate, SPS
DESCRIPTION
The SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers at Amazon. A strong track record of customer centricity is required for the role. A SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat and/or email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable.

Key Responsibilities:
1. Comfortable working in a dynamic contact center environment with flexibility to adapt quickly to changing priorities with the appropriate sense of urgency.
2. Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skills
3. Provides exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building.
4. Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively
5. Demonstrates effective, clear and professional written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes SP’s needs, then provides appropriate solutions.
6. Consistently delivers on Selling Partner experience and efficiency (quality/productivity) goals,
7. Ability to maintain excellent levels of confidentiality and data security standards. Also, adherence to company policies, code of conduct and a commitment to exceptional Selling Partner service
8. Actively seeks solutions through logical reasoning and data interpretation independently.
9. Fosters a positive and cooperative team environment.
10. Demonstrates Enthusiasm for learning and commitment to continuous improvement

Key job responsibilities
Basic Qualification
1. Graduate
2. Fluent in English language1 (basis requirement) with written and verbal communication skills
3. Experience in working with Operating systems (Windows) and using Office Suites (Word, Outlook and Excel)
4. Typing skills of 30 words per minute with an accuracy of 93%

Preferred Qualifications
1. 1+ year of experience with 6 months+ working in Live Channel B2B/Customer service environment
2. Business acumen in areas of e-commerce and retail is advantageous.

BASIC QUALIFICATIONS

Speak, write, and read fluently in English
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

Work rotating shift schedules and variable days off
Should be able to work in rotational and shift, should be a graduate

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

amazon chat support jobs in hyderabad telangana

SPS Associate, SPS

MyHR Live Support Advisor [S], MHLS Advisor [S]

CTK Svc Associate (S), CTK Svc Associate (S)

Technical Support Representative

AWS Contact Center Developer

Delivery Consultant, Customer Experience, Professional Services

Amazon Connect Engineer

Amazon Connect Developer

Specialist, BXT, BXT-SE

Conversational Developer

Software Development Manager, Amazon Business Companion

Engagement Delivery Lead

Software Engineering Lead

Genesys Lead and Architect

Senior Cloud Application Developer - II

Senior Software Engineer - Architect, Consent & Campaign Management

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I want to receive the latest job alerts for amazon chat support in hyderabad telangana

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