Hyderabad Telangana Amazon chat support Jobs – 21 Open Jobs Today

Amazon Customer Service Associate
Amazon.com —Hyderabad, Telangana
- ₹3,96,000 - ₹4,70,000 a month
- Weekend availability
- Customer service
- English
- 12th Pass
- Health insurance
- Food provided
Amazon Connect Engineer
AST Digital —Hyderabad, Telangana
- ₹10,00,000.59 - ₹12,19,191.62 a year
- Full-time
- Hybrid work
- AWS
- APIs
- In-person
Quick apply
Technical Service Desk Analyst
Techwurkz —Hyderabad, Telangana
- Up to ₹6,00,000 a year
- Email
- Hybrid work
- Microsoft Access
- Software troubleshooting
- Windows
Quick apply
MyHR Live Support Advisor [S], MHLS Advisor [S]
ADCI - Karnataka - A66 —Hyderabad, Telangana
- Weekend availability
- Customer service
- English
- Microsoft Office
- Flexible schedule
E-Commerce Manager
Aref Abdul Sattar Textiles Private Limited —Abids, Hyderabad, Telangana
- ₹6,00,000 - ₹7,00,000 a year
- Full-time
- In-person
Quick apply
Seasonal Benefits Administrator
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Microsoft Office
- Health insurance
- Life insurance
Senior Enterprise Operations Specialist , Amazon Leo Enterprise Customer Support
ADCI HYD 16 SEZ —Hyderabad, Telangana
- Weekend availability
Technical Support Representative
Nova Module —Hyderabad, Telangana
- Analysis skills
- Bachelor's degree
- Travel
Senior Enterprise Operations Specialist , Amazon Leo Enterprise Customer Support
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Weekend availability
Quality Specialist -Portuguese
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
7d
Machine Learning Data Associate, Journey Management
ADCI - Karnataka —Hyderabad, Telangana
- Full-time
- English
- Analysis skills
- Bachelor's degree
Sr. Delivery Consultant, Customer Experience, Professional Services
AWS ProServe IN - Karnataka —Hyderabad, Telangana
- Full-time
- Computer Science
- Sales
- Salesforce
Engagement Delivery Lead
Cognizant —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- PMP
- Master's degree
Conversational Developer
DAZN —Hyderabad, Telangana
- Full-time
- Master's degree
- JavaScript
- Scripting
Quick apply
Senior Cloud Application Developer
Bristol-Myers Squibb —Hyderabad, Telangana
- Email
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
Solution Architect I - Cloud Infrastructure Services
UST —Hyderabad, Telangana
- AI
- Communication skills
Quick apply
Lead Software Engineer - AWS
The Hartford —Hyderabad, Telangana
- Full-time
- DevOps
- AWS
- Analysis skills
Software Engineering Lead Analyst - HIH - Evernorth
The Cigna Group —Hyderabad, Telangana
- Full-time
- Oracle
- Java
- SQL

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Amazon Customer Service Associate
Amazon.com —Hyderabad, Telangana
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or…
₹3,96,000 - ₹4,70,000 a month
Amazon Connect Engineer
AST Digital —Hyderabad, Telangana
Implement self-service capabilities using Amazon Lex and improve voice experience with Polly. You will partner with product, operations, and customer support…
₹10,00,000.59 - ₹12,19,191.62 a year
Quick apply

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Amazon Customer Service Associate

Amazon.com -
Hyderabad, Telangana

Apply Now

Job details

Full-time
₹3,96,000 - ₹4,70,000 a month

Benefits

Health insurance
Food provided

Qualifications

Customer service
English
12th Pass
Recruiting
Fraud prevention and detection

Full job description

Amazon Customer Service Associate (Work from Office)

Job Overview

Youll be part of Amazons Customer Service team, helping customers with queries about online shopping, identity verification, account security, purchase order support, and more. Our mission is to be Earth’s most customer-centric company, and you’ll play a key role in achieving that goal by being the first point of human contact for customer support.
Requirements

You must be 18 years or older.
You must have completed 10+2 education (12th grade) — freshers and experienced candidates welcome.
You must be authorised to work in India.
You must be able to understand, speak, and write English at an advanced level (C1 or above) to support customers in real time.
We strongly recommend using a desktop or laptop to complete your application. Youll need a reliable internet connection, a working camera, and clear audio throughout the process.

Duties Responsibilities

Some of your duties include:

Answer customer requests through phone, chat, and email
Navigate and review solutions in real-time using a variety of tools
Assist with identity verification and account security concerns as needed
Help identify and prevent potential fraud or security issues that may impact customer experience
Problem-solve for customers without reading from a script
Provide exceptional support and troubleshoot account and shopping issues

You will also need to be able to:

Communicate effectively with strong verbal and written skills
Work comfortably with computers and navigate multiple systems
Work varying shifts from Monday to Sunday
Work in rotating shifts (late night and overnight shifts primarily, early morning, afternoon, weekend, and overtime as required)
Be punctual and present for your entire work shifts
Be fully committed to your customer service role whilst working at Amazon

What it’s like as an Amazon Customer Service Associate in the office

Surroundings. Youll be working in an office environment, assisting customers through phone, chat, and email.
Activity. Youll be at your desk for the majority of your shift, assisting customers through phone, chat, and email.
Temperature. Our office locations provide comfortable, climate-controlled work environments.
Dress code. Business casual attire is appropriate for our office environment.

Why Youll Love Amazon

One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

Permanent role with long-term career growth opportunities
Medical insurance
Office perks to suit your needs including 24/7 food and beverage options, games room, and interfaith prayer, lactation and quiet rooms when you need privacy
Site transportation allowance
Meal allowance of ₹1,100 Rs/Month
Night shift premium pay
Lifestyle benefits and retail discounts through our Amazon Extras program
Self-directed and instructor-led training to get you up to speed
Ongoing learning opportunities to develop your skills
Employee support programs and resource groups

A full list of benefits and criteria for each to be offered a successful applicant can be found on our benefits page.
How To Get Started

You can begin by applying above.If you need help with your application, you can start with our step-by-step guide.

If you have questions regarding the hiring process, please visit our support landing page.

If you have a disability and need an accommodation during the application and hiring process, or need to initiate a request prior to starting your Day 1,please visit our People with Disabilities landing page or contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us [email protected] for assistance.
Equal Employment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

I hereby consent to the recording of your video and audio during interview stages and during the term of your employment at Amazon (as applicable) for the purposes of proctoring the assessment and validating your identity. You further agree that Amazon, Amazons authorised personnel or third parties authorised by Amazon may capture and store a screenshot of your face which will be used for the purpose of Amazons internal records purpose and continued identity verification. Further, you may also be required to show a government issued ID (except Aadhaar card) having your photo to Amazon, Amazons authorised personnel or third parties authorised by Amazon during your interview stages and on your first day of joining Amazon as an employee. You consent that a screenshot of the government ID may be captured by Amazon or Amazons authorised personnel, or third parties authorised by Amazon for Amazons internal records purpose and validation of your identity.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visithttps://jobs.amazon.in/people-with-disabilities for more information.

Apply Now

Refine Your Search

amazon chat support jobs in hyderabad telangana

Amazon Customer Service Associate

Amazon Connect Engineer

Technical Service Desk Analyst

MyHR Live Support Advisor [S], MHLS Advisor [S]

E-Commerce Manager

Seasonal Benefits Administrator

Senior Enterprise Operations Specialist , Amazon Leo Enterprise Customer Support

Technical Support Representative

Senior Enterprise Operations Specialist , Amazon Leo Enterprise Customer Support

Quality Specialist -Portuguese

Machine Learning Data Associate, Journey Management

Sr. Delivery Consultant, Customer Experience, Professional Services

Engagement Delivery Lead

Conversational Developer

Senior Cloud Application Developer

Solution Architect I - Cloud Infrastructure Services

Lead Software Engineer - AWS

Software Engineering Lead Analyst - HIH - Evernorth

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