Hyderabad Telangana Amazon investigation specialist Jobs – 18 Open Jobs Today

Investigation Specialist
ADCI - Karnataka - A66 —Hyderabad, Telangana
- Weekend availability
- Customer service
- English
- Microsoft Office
- Flexible schedule
4d
Investigation Specialist, Brand Protection Business Operations [BPBO]
Amazon Dev Center India - Hyderabad - A85 —Hyderabad, Telangana
- Weekend availability
- Customer service
- English
- Microsoft Office
- Flexible schedule
2d
Prod Compliance Specialist I, Global Product Verification (GPV)
ADCI HYD 20 SEZ —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Catalog Specialist, GCOI, GCOI
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- English
- Microsoft Office
- Analysis skills
2d
Process Improvement Specialist, Seller Insights, EU FBA Support Operations
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Heavy lifting
- SQL
EU FBA Specialist, EU FBA SC Support Ops
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
11d
SLP Specialist INTL, SLP
ASSPL - Telangana —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
Risk Specialist II , TERA
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Data analysis skills
- Research
- Finance
Regional Environmental Engineer, DCC Communities
ADSIPL - Telangana —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Microsoft Excel
- English

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Investigation Specialist, Brand Protection Business Operations [BPBO]
Amazon Dev Center India - Hyderabad - A85 —Hyderabad, Telangana
"Please note that this job is a seasonal role (FTC) on the payroll of Amazon.". 6+ months of customer service experience. Experience in payments or e-commerce.
2d
Investigation Specialist
ADCI - Karnataka - A66 —Hyderabad, Telangana
1+ years of customer service experience. Global perspective and solid understanding of business objectives. Proven ability to work productively and efficiently…
4d

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Investigation Specialist

ADCI - Karnataka - A66 -
Hyderabad, Telangana

Apply Now

Job details

Full-time
4 days ago

Benefits

Flexible schedule

Qualifications

Customer service
English
Microsoft Office
E-Commerce
Analysis skills
Quality assurance
Communication skills

Full job description

DESCRIPTION

Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Bangalore. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.

These Investigators position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.

The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

Key job responsibilities

This includes, but is not limited to:

Researches and evaluates facts surrounding seller transactions
Takes appropriate action on investigated transactions based on established standard operation procedure and tools
Documents their actions by providing detailed annotations
Communicates with external customers via phone or email during the investigation process
Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process
Understand the issue and make best use of the available resources to resolve it
Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
Communicate with internal and external stakeholders
Understand performance metrics to create analysis for driving business goals
Meet predetermined and assigned productivity targets and quality standards

A day in the life

Demonstrated problem solving and analytical skills
Proven ability to work productively and efficiently in an independent setting
Proven ability to clearly communicate with managers and associates at all levels
Global perspective and solid understanding of business objectives
Excellent attention to detail and work with the highest level of accuracy

BASIC QUALIFICATIONS

1+ years of customer service experience
Speak, write, and read fluently in English
Experience with Microsoft Office products and applications
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience in payments or e-commerce

PREFERRED QUALIFICATIONS

Excellent written and verbal communication skills
Delivered strong Performance on key metrics for the past 12 months.
6+ months in the role, worked on one or more operational workflows, queues, or functional domains within the team and/or department.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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amazon investigation specialist jobs in hyderabad telangana

Investigation Specialist

Investigation Specialist, Brand Protection Business Operations [BPBO]

Prod Compliance Specialist I, Global Product Verification (GPV)

Catalog Specialist, GCOI, GCOI

Process Improvement Specialist, Seller Insights, EU FBA Support Operations

EU FBA Specialist, EU FBA SC Support Ops

SLP Specialist INTL, SLP

Risk Specialist II , TERA

Regional Environmental Engineer, DCC Communities

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I want to receive the latest job alerts for amazon investigation specialist in hyderabad telangana

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