Description
Endpoint Engineer/ Workstation Engineer (Intune experience required)- Hyderabad, Hybrid
Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
- We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
About Us: We are a dynamic, rapidly evolving Tier 3 engineering team dedicated to modern endpoint management and zero trust methodologies. Our commitment is to create a secure and efficient digital environment leveraging platform-agnostic, cloud-based technologies. Our approach allows us to provide versatile and adaptable solutions to a variety of systems and environments.
We thrive on solving complex problems in a fast-paced setting, viewing every challenge as an opportunity for growth. If you share our passion for problem-solving and commitment to security and efficiency, you may be a good fit for our team.
Our Team’s Impact on Syneos Health:
- Our team designs, implements, and manages solutions for both Windows (physical and virtual) and Mac workstations. We support a healthy device posture and operation throughout the workstation lifecycle.
- We are instrumental in the transition from traditional on-premises, domain-based compute to modern, cloud-managed endpoints.
- We develop self-service scripts that enhance user-driven support and remediation.
- Our collaboration with cross-functional teams ensures seamless integration and operation of workstation solutions into our developing zero trust environment.
- We are adept at determining the feasibility of new requirements and their compatibility with current systems.
- Our team supports efforts to automate device health and posture in an evolving, conditional-based access environment.
- We take the lead in analyzing and resolving production issues not resolved by Tier 1 or Tier 2 support related to endpoint devices.
- We develop, facilitate, and maintain product support materials including run books, technical diagrams, and knowledge bases. This aids in our shift-left strategy with Tier 2 Support.
- Our team makes recommendations for improving the software lifecycle process (deployment, updates, removal) and completes process improvement activities.
Qualifications
About You:
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You have a solid foundation with 5 years of relevant professional work experience in a large-scale environment (15,000+ endpoints), or you hold a BA/BS Degree in Computer Science or a related discipline with some relative experience.
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You possess a deep understanding of multiple OS platforms, including Windows, MacOS.
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Your experience is proven with cloud-based modern device management solutions such as Intune, Tanium, or Jamf Pro.
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Ability to create, maintain and test configuration profiles, Autopilot deployment profiles & remediation scripts
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Experience with powershell scripting
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You have a strong understanding of zero trust security principles.
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Your problem analysis and resolution skills are excellent, and you can quickly discover, learn, and apply new technologies while adhering to change management practices.
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You have demonstrated the ability to work independently in a hybrid environment. If this sounds like you, we would love to hear from you!
You will stand out if you can showcase the following:
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Working knowledge of modern Microsoft offerings (M365, AVD, Azure).
- Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, Tanium Certified Professional, Jamf Certified Associate) are a plus.
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Experience managing or supporting non-persistent multisession VDI solutions.
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Experience with DEX tools
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Functional experience in the healthcare domain and clinical applications. Exceptional communication and collaboration skills.
What We Offer:
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Competitive salary and benefits package.
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Opportunities for professional growth and development.
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A supportive and collaborative team culture
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
http://www.syneoshealth.com
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Summary
The Engineer I develops and delivers clean maintainable solutions based on Big Data applications that fulfill the strategic vision for enterprise while driving business value and innovation. Performs the full deployment lifecycle, using Azure Cloud Technologies, including installation, configuration, initial production deployment for Data Lake. Evaluates and provides technical solutions to design, develop, and support business units wishing to implement a Big Data solution. Refines raw data into a presentation layer for analytics systems. Develops applications that can interact with the data in the most appropriate way, from batch to interactive SQL.
