Hyderabad Telangana Hotel management restaurant captain Jobs – 7 Open Jobs Today

Restaurant Captain
Shott Amusement Limited —Hyderabad, Telangana
- ₹18,000 - ₹22,000 a month
- Weekend availability
- Customer service
- Computer literacy
- 12th Pass
- Paid time off
- Food provided
Quick apply
14h
Restaurant Captain
Burma Burma Restaurant & Tea Room —Hyderabad, Telangana
- ₹18,000 - ₹30,000 a month
- Full-time
- Food service experience
- In-person
- Guest services
- Food provided
Quick apply
Sr. Captain
Fusionstar Experience Private Limited —Jubilee Hills, Hyderabad, Telangana
- ₹22,000 - ₹28,000 a month
- Full-time
- Customer service
- Team management
- Food service experience
Quick apply
10d
Assistant Manager - Outlet
Hyatt Hyderabad —Hyderabad, Telangana
- Full-time
- Hospitality
- Diploma
- Restaurant
Assistant Manager - Banquet
Hyatt Place Hyderabad Banjara Hills —Hyderabad, Telangana
- Full-time
- Hospitality
- Diploma
- Restaurant
Captains
Idli street —Hyderabad, Telangana
- Email
- Restaurant experience
- Communication skills
- Hotel experience

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Floor Manager
IRONHILL CAFE —Madhapur, Hyderabad, Telangana
The Café Floor Manager is responsible for overseeing the daily floor operations of the café, ensuring excellent customer service, smooth staff coordination,…
₹20,000 - ₹40,000 a month
Quick apply
11d
Restaurant Captain
Shott Amusement Limited —Hyderabad, Telangana
The Floor Leader / Captain is responsible for overseeing the smooth operation of the dining room or service floor in a restaurant or hospitality venue.
₹18,000 - ₹22,000 a month
Quick apply
14h

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Restaurant Captain

Shott Amusement Limited
Hyderabad, Telangana

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹22,000 a month
14 hours ago

Benefits

Provident Fund
Paid time off
Food provided
Paid sick time

Qualifications

Customer service
Computer literacy
Upselling
Shift management
12th Pass
POS
Training & development
Bartending
Diploma
Cash handling
Leadership
Restaurant experience
Communication skills

Full job description

Job Description: Floor Lead / Captain

Job Title: Floor Leader / Captain

Department: Food & Beverage

Reports to: F&B Executive / Assistant Restaurant Manager

Profile: High School / Diploma / Hotel School Certification

Excellent Communication & Interpersonal skills

Pleasing personality

Good training skills

Computer Literate

Previous experience in a leadership role within the restaurant industry is essential.

Experience: Minimum 2 years in F&B in a similar position

Job Overview:

The Floor Leader / Captain is responsible for overseeing the smooth operation of the dining room or service floor in a restaurant or hospitality venue. This position involves leading and managing the front-of-house team, ensuring excellent customer service, coordinating between servers and kitchen staff, and maintaining a welcoming atmosphere for guests. The Floor Leader / Captain ensures that service standards are consistently met, handles guest inquiries and complaints, and supports staff in achieving operational goals.

Key Responsibilities:

1. Team Leadership & Coordination:

Lead and motivate front-of-house staff, including servers, hosts, and bussers, to ensure smooth service delivery.
Assign stations to servers, monitor their performance, and provide guidance to ensure excellent customer service.
Foster a positive and efficient work environment by maintaining clear communication with the team.
Ensure staff are adhering to company policies and service standards.

2. Customer Service Excellence:

Provide outstanding service to guests by addressing their needs promptly and courteously.
Ensure that guests are seated in a timely manner and that service runs smoothly throughout the dining experience.
Handle guest complaints and concerns with professionalism, offering resolutions when necessary.
Monitor guest satisfaction, and take proactive steps to enhance their dining experience.

3. Training & Development:

Assist in training new staff members, ensuring they understand service expectations and operational procedures.
Provide ongoing coaching and feedback to team members to ensure they are performing at their best.
Help with regular staff evaluations and suggest areas for improvement.

4. Operations Support:

Oversee the flow of service from the front-of-house to the kitchen, ensuring orders are processed efficiently and that all guest requests are handled.
Assist in coordinating special events or large reservations, ensuring all details are addressed.
Ensure all service areas are well-maintained, including cleanliness of tables, floors, and restrooms.
Ensure that all equipment (e.g., POS systems, drink stations) are functioning properly.

5. Quality Control:

Monitor the quality of food and beverages being served, ensuring consistency in presentation and taste.
Verify that food orders are correctly prepared and served to guests in a timely manner.
Conduct regular checks to ensure that all service areas are stocked with necessary supplies and that cleanliness standards are maintained.

6. Health & Safety Compliance:

Ensure that all food safety and sanitation protocols are adhered to by the team, including proper handling of food and beverages.
Maintain a safe working environment for all staff, adhering to health and safety regulations.
Ensure that staff are aware of emergency procedures and are trained in the handling of any accidents or incidents.

7. Shift Management & Reporting:

Supervise staff during the shift, ensuring that all duties are completed in a timely manner.
Handle shift changes, monitor staff attendance, and report any issues to the manager.
Assist with cash handling and closing duties, ensuring proper reconciliation of cash, credit card transactions, and tips at the end of the shift.

8. Collaboration with Management:

Work closely with the Restaurant Manager or Supervisor to meet service goals and improve operational efficiency.
Communicate guest feedback, service issues, and team concerns to management.
Assist in implementing new policies, procedures, and strategies to enhance service quality.

9. Sales & Upselling:

Encourage staff to upsell menu items, beverages, or special promotions to increase sales and enhance the guest experience.
Monitor overall sales performance and work with the team to meet or exceed sales targets.

Skills & Qualifications:

Previous experience in a front-of-house role, such as a server, host, or bartender, with at least one year in a supervisory position.
Excellent customer service skills and a friendly, approachable demeanor.
Strong leadership abilities and the ability to motivate and inspire a team.
Ability to manage multiple tasks and prioritize in a fast-paced environment.
Knowledge of restaurant operations, including POS systems and cash handling.
Strong communication skills, both verbal and written.
Ability to handle guest complaints and resolve issues professionally.
Flexibility to work evenings, weekends, and holidays.
Strong problem-solving skills and attention to detail.
Knowledge of food safety and health regulations.

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Food provided
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

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hotel management restaurant captain jobs in hyderabad telangana

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Sr. Captain

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