Hyderabad Telangana Senior practice manager Jobs – 1249 Open Jobs Today

SENIOR MANAGER – CLIENT SUPPORT
Purplenow —Hyderabad, Telangana
- Up to ₹35,00,000 a year
- Weekend availability
- Computer Science
- B.Sc
- Data analysis skills
- Health insurance
Quick apply
7d
General Manager India (GM)
Limagrain —Hyderabad, Telangana
- Management
- Master's degree
- Recruiting
Senior HR Manager
WPP Production —Hyderabad, Telangana
- Night shift
- Hybrid work
- Bachelor's degree
- Human resources
- Business Administration
Quick apply
Senior Delivery Manager / Delivery Lead
Accellor —Hyderabad, Telangana
- Full-time
- Remote
- Azure
- PMP
- AWS
- Health insurance
- Paid time off
Quick apply
Deputy Manager –Strategy and Operations – Global Strategic Insights Center - Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Excel
- Research
3d
Executive Manager | Resource Management | Hyderabad | NAT:Clients
Deloitte —Hyderabad, Telangana
- Project management
- Leadership
- Analytics
4d
Internal Controls Senior Manager
Reckitt —Hyderabad, Telangana
- English
- Finance
- Bachelor's degree
- Health insurance
Planning & Reporting CoE Senior Manager
Reckitt —Hyderabad, Telangana
- Finance
- Analysis skills
- Project management
- Health insurance
Senior Manager - Service Design & Optimization Consultant (ITIL)
EPAM Systems, Inc. —Hyderabad, Telangana
- DevOps
- Master's degree
- Agile
- Health insurance
- Paid time off
Service Head/ Senior Service Manager
Gravton Motors —Hyderabad, Telangana
- Analysis skills
- Bachelor's degree
- Manufacturing
Senior Localization Project Manager (Onsite)
LocalEyes —Hyderabad, Telangana
- Computer Science
- Project management
- Bachelor's degree
Quick apply
GM - Talent & Capability
Vodafone Idea —Hyderabad, Telangana
- Master's degree
- Analysis skills
- Business Administration
20h
Senior Analyst, Total Rewards APAC
Warner Bros. Discovery —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Project Manager
GlobalData PLC —Hyderabad, Telangana
- ₹14,50,000 - ₹15,50,000 a year
- Full-time
- Marketing
- English
- Research
Quick apply
Corporate Legal (Senior Manager)
GVPR —Hyderabad, Telangana
- Master's degree
- Bachelor's degree
- Construction experience
Quick apply
Executive – Advisory (India based role – Hyderabad)
Frazier & Deeter —Hyderabad, Telangana
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
1d
Senior Specialist, External Data Acquisition and Delivery
Regeneron —Hyderabad, Telangana
- Oracle
- Bachelor's degree
- Communication skills
- Health insurance
- Paid time off
Manager / Senior Manager – Internal Audit & Risk Management (IARM)
Enovix —Hyderabad, Telangana
- Full-time
- English
- Travel
- AI
8d
Director, Organizational Change Management
S&P Global —Hyderabad, Telangana
- Email
- Management
- Communication skills
- Health insurance
- Paid time off
10d
Global Learning Transformation Manager
Flutter Entertainment —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Oracle
- Continuous improvement

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SENIOR MANAGER – CLIENT SUPPORT

Purplenow
Hyderabad, Telangana

Quick apply

Job details

Full-time
Up to ₹35,00,000 a year
7 days ago

Benefits

Provident Fund
Health insurance

Qualifications

FTP
SFTP
Pricing
Computer Science
B.Sc
Data analysis skills
English
Bloomberg
Technical support
Finance
Bachelor's degree
IDS
Scripting
APIs
Communication skills
Python

Full job description

SENIOR MANAGER – CLIENT SUPPORT

Job Description

Job Purpose

We are seeking an experienced Senior Manager, Client Support to join our Hyderabad team, having experience of more than 12+years. This is a hands-on leadership role spanning people development, shift operations, client escalation, and cross-functional product partnership across multiple IDS divisions.

The role is responsible for managing a team of specialists across multiple shifts, with the primary focus on Pricing and Reference Data and extending to Derivatives and Indices. The successful candidate will bring deep domain expertise and a proven track record in high-touch client support within financial markets, as well as strong internal engagement with senior management globally. They will act as a trusted escalation point, a cross-functional partner, and a strategic voice of the customer—driving both client satisfaction and internal product improvement.

Key Responsibilities

· Act as the primary escalation point for complex client issues, driving mission-critical escalations and ensuring timely resolution.

· Lead, hire, and develop a team of client support specialists across day and night shifts, ensuring seamless 24x5 coverage with weekend on-call support.

· Own shift scheduling, handoff protocols, and queue management to maintain SLA commitments during peak and off-hours.

· Mentor junior support team members, establishing best practices for issue diagnosis, documentation, and client communication.

· Independently own end-to-end resolution of technically sophisticated client inquiries, including root cause analysis across data, connectivity, and application layers.

· Proactively identify patterns in client issues and collaborate with Product and Development teams to drive systemic improvements and reduce recurring incidents.

· Act as a strategic liaison between clients and internal stakeholders—including Sales, Relationship Management, Product, Development, and GA—championing client needs and influencing the product roadmap.

· Build and maintain deep, trusted relationships with key clients, functioning as a subject matter expert across IDS’s market data product suite.

· Contribute to the development of internal knowledge bases, runbooks, and client-facing documentation to improve team efficiency and client self-service capabilities.

· Participate in cross-regional initiatives and represent the client base in global support strategy discussions.

Knowledge and Experience

· Bachelor’s degree (BA/BSc) in Finance, Computer Science, Economics, or a related field is required.

· Advanced degree or relevant professional certifications (e.g., CFA Level I, FRM) are a plus.

· 12+ years of experience in a client-facing technical support, solutions engineering, or market data operations role within the financial services industry.

· 3+ years of experience managing a support or operations team, including shift-based or 24x7 environments.

· Demonstrated expertise in financial market data, including Pricing, Reference Data, Derivatives, and/or Indices, with a thorough understanding of how this data is consumed across front-, middle-, and back-office functions.

· Strong technical proficiency, including the ability to independently troubleshoot complex data and connectivity issues.

· Exceptional communication skills in English (written and verbal), with the ability to engage credibly with both technical teams and senior client stakeholders.

· Proven ability to manage multiple high-priority issues simultaneously under pressure, with a strong sense of ownership and accountability.

· Experience collaborating cross-functionally with Product, Development, and Sales teams, with a track record of influencing outcomes beyond the immediate support function.

Preferred Knowledge and Experience

· Prior experience with IDS, Bloomberg, Refinitiv/LSEG, or comparable market data platforms.

· Familiarity with data delivery mechanisms such as FTP/SFTP, APIs, and feed-based distribution.

· Knowledge of financial instruments including fixed income, equities, derivatives, and structured products.

· Hands-on experience with Python scripting for data analysis or automation.

Pay: Up to ₹3,500,000.00 per year

Benefits:

Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

senior practice manager jobs in hyderabad telangana

SENIOR MANAGER – CLIENT SUPPORT

General Manager India (GM)

Senior HR Manager

Senior Delivery Manager / Delivery Lead

Deputy Manager –Strategy and Operations – Global Strategic Insights Center - Hyderabad

Executive Manager | Resource Management | Hyderabad | NAT:Clients

Internal Controls Senior Manager

Planning & Reporting CoE Senior Manager

Senior Manager - Service Design & Optimization Consultant (ITIL)

Service Head/ Senior Service Manager

Senior Localization Project Manager (Onsite)

GM - Talent & Capability

Senior Analyst, Total Rewards APAC

Project Manager

Corporate Legal (Senior Manager)

Executive – Advisory (India based role – Hyderabad)

Senior Specialist, External Data Acquisition and Delivery

Manager / Senior Manager – Internal Audit & Risk Management (IARM)

Director, Organizational Change Management

Global Learning Transformation Manager

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