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Position Summary: Treasury Coordinator
We are seeking a highly motivated and experienced Operations Leader to drive Credit Risk Management, Collections Strategy, and Order Release Controls across India, Australia, New Zealand, and other South Asia markets This leadership role demands high passion, resilience, and the ability to work in competitive and geopolitically sensitive markets, balancing Credit Policies with customer partnership needs.
The ideal candidate will bring strong stakeholder management, portfolio control, customer negotiation, trade finance program knowledge (LCs, bank guarantees), and technology fluency in AR and collections operations.
Key Responsibilities:
Credit Risk Management:
- End-to-end credit underwriting, risk exposure management, and limit review for South Asia region.
- Provide proactive guidance on geopolitical market risks and their credit impact.
- Manage trade financing structures (Letters of Credit, Bank Guarantees, Supplier Financing).
Collections Management:
- Drive DSO (Days Sales Outstanding) and Past Due improvements through strategic collections and escalation frameworks.
- Negotiate payment plans, settlements, and resolutions with customers, protecting cash flows.
- Ensure compliance with ethical collection standards across diverse customer portfolios.
Order Release Governance:
- Lead the credit hold/release operations to balance revenue acceleration and risk management.
- Build order governance models that prioritize high-risk exposure mitigation without hampering sales enablement.
Stakeholder Collaboration:
- Partner closely with Sales, Customer Service (CSR), Finance, Legal, and Treasury to optimize cash collections and reduce credit exposure.
- Educate business teams on balancing aggressive growth targets with credit and risk controls.
Dispute Management:
- Lead efficient billing dispute resolution processes to reduce DSO impact and minimize customer friction.
- Drive RCA (Root Cause Analysis) programs to systematically reduce future disputes.
Tools, Systems & Reporting:
- Deliver high-quality AR and risk reporting, KPIs, and dashboards to management.
Maintain deep working expertise in:
oMicrosoft Excel (Advanced) — pivot tables, dynamic dashboards, analytics
oSAP Finance/AR Modules — credit management, collections management, disputes
oCollections Tools (Deductions Management Systems, AR Portals)
oCRM Systems (SAP CRM, or equivalent)
Use data insights to enhance portfolio strategies and customer risk models.
Key Requirements:
- 10+ years’ experience across Credit Risk, AR, Collections, and Dispute Management.
Strong working knowledge of:
oCredit risk and underwriting methodologies
oCollections escalation frameworks
oDispute resolution and customer negotiation processes
oTrade finance (LCs, factoring, export financing)
- Advanced Excel skills — data analysis, reconciliations, portfolio health modeling.
- Deep SAP expertise (AR, Credit, Collections, Dispute modules).
- Comfort with working across collections platforms, reporting tools, and CRM ecosystems.
- Strong analytical and financial modeling skills.
- Ability to operate in competitive, geopolitically complex, and high-pressure business environments.
- Excellent communication, negotiation, and leadership presence.
Preferred Qualifications:
- MBA (Finance), CA (Inter), or related professional qualifications.
- Certifications like NACM, ICM, FCIB (preferred).
- Knowledge of IFRS/GAAP standards relating to revenue recognition and bad debt provisioning.
Behavioral Competencies:
- High ownership and accountability.
- Ability to manage ambiguity and maintain operational discipline.
- Executive presence with strong influencing skills across internal and external stakeholders.
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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.
DuPont offers a comprehensive pay and benefits package.
