Indaraj Ki Dhani Haryana Senior business analyst Jobs – 2 Open Jobs Today

Senior Analyst I Business Process Transactions
2062 CSC India —Indaraj ki Dhani, Haryana
- Full-time
- English
- Microsoft Office
- Analysis skills
- Health insurance
12d
Analyst I Business Process Transactions /RR-0383041
2062 CSC India —Indaraj ki Dhani, Haryana
- Full-time
- PMP
- Bachelor's degree
11d

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Analyst I Business Process Transactions /RR-0383041
2062 CSC India —Indaraj ki Dhani, Haryana
Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 2+ years of relevant work…
11d

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Senior Analyst I Business Process Transactions

2062 CSC India -
Indaraj ki Dhani, Haryana

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Job details

Full-time
12 days ago

Benefits

Health insurance

Qualifications

French
English
Microsoft Office
Analysis skills
Communication skills
Time management

Full job description

Job Description:

Role Overview

We are seeking an experienced Life Insurance Claims Specialist with strong expertise in Life Insurance and Living Benefits Claims administration to support Canadian insurance operations. The ideal candidate will have extensive experience handling end-to-end claims processing, excellent client servicing capabilities, and fluency in both French and English . This role requires close collaboration with onshore stakeholders, clients, and internal teams to ensure accurate and timely resolution of claims while maintaining high service standards and regulatory compliance.

Key Responsibilities

Process and adjudicate Life Insurance and Living Benefits Claims for Canadian policyholders in accordance with company guidelines, service-level agreements (SLAs), and regulatory requirements.
Review claim documentation, validate policy provisions, assess eligibility, and determine claim outcomes with accuracy and attention to detail.
Coordinate with onshore teams, business partners, and clients to resolve claim-related queries and ensure seamless transaction processing.
Manage claim cases from initiation through closure, ensuring all required documentation is collected, reviewed, and maintained.
Identify missing information and proactively follow up with customers, beneficiaries, healthcare providers, or internal stakeholders to facilitate claim completion.
Maintain accurate records and update claims management systems with all relevant activities and decisions.
Monitor claim turnaround times and ensure adherence to quality standards and operational KPIs.
Support investigations and escalation management for complex or exceptional claim scenarios.
Participate in process improvement initiatives aimed at enhancing operational efficiency, customer experience, and quality outcomes.
Ensure compliance with Canadian insurance regulations, internal policies, and data privacy requirements.
Collaborate with quality, training, and operations teams to drive continuous process improvement and operational excellence.

Required Skills & Qualifications

Minimum 6–7 years of experience in Life Insurance and/or Living Benefits Claims Processing .
Strong understanding of insurance products, policy administration, claims adjudication, and customer servicing.
Fluent French language proficiency (spoken and written) is mandatory.
Excellent verbal and written communication skills in English .
Ability to interact professionally with clients, stakeholders, and cross-functional teams across geographies.
Experience working with Canadian Life Insurance processes will be highly preferred.
Strong analytical and decision-making skills with the ability to interpret policy terms and claim documentation.
High attention to detail and commitment to quality and accuracy.
Proficiency in claims processing systems, Microsoft Office applications, and workflow management tools.
Ability to manage multiple priorities while meeting established deadlines and service standards.

Preferred Attributes

Customer-centric mindset with strong problem-solving capabilities.
Ability to work independently while collaborating effectively within global teams.
Experience handling sensitive customer information with professionalism and confidentiality.
Strong organizational and time-management skills.
Adaptability to a dynamic operational environment and willingness to participate in process transformation initiatives.

Work Environment

Willingness to work in night shifts aligned with Canadian business hours.
Ability to work effectively in a fast-paced, performance-driven environment.
Commitment to delivering exceptional customer service and maintaining operational excellence.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

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Senior Analyst I Business Process Transactions

Analyst I Business Process Transactions /RR-0383041

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