Job Description
NIQ GFK CMI’s Customer Success Team team is focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy.
India Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.
Job Description: Senior Research Executive
You will play an essential role in managing research projects from start to finish; supporting the Manager/Senior Manager on research design, analysis, reporting through to presenting findings to clients.
RESPONSIBILITIES
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Client Portfolio Management:
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Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management.
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Build assigned category & various brands knowledge database using primary and secondary data research.
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Integrate multiple data sources to answer business issues
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Client Servicing Support:
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Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards.
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Project Instruments Support:
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Be directly accountable for work conducted for their nominated clients in terms of Q’re making, analyses, report template, charting, etc
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Accountable for checking 100% data quality at various intervals- Both data collection and analysis.
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Accountable for data analyses, charting and performing quality checks for analytic reports.
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Should be capable to write first level of data insighting on research reports- Upto 70% of accuracy.
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Recommend improvements in work processes within area of responsibility.
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Project & General Coordination:
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Full and proactive coordination with all project internal stakeholders- data collection, data analysis teams, Finance etc.
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Providing other administrative and operational support in research projects
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Collaborating with the various internal teams for research projects
We will arm you with the best in market research skills and capabilities, through on the job coaching and training. \You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.
Qualifications
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Post graduation/MBA from Premium university in Marketing, Business, Economics, Mathematics, Statistics or equivalent disciplines.
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Minimum 2-4 years of working experience in Market Research industry, however, fresh post graduates from premium universities are encouraged to apply
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Excellent analytical, communication, and coordination skills
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Proactive and strive for excellence and a good team player
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Proficient in Microsoft Excel & PowerPoint
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Good client service skills and able to communicate and write effectively in English
Additional Information
Our Benefits
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Flexible working environment
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Volunteer time off
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LinkedIn Learning
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Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
