Job Description – IT Executive
Position: IT Executive
Company: Pattabhi Agro Foods Pvt. Ltd.
Location: Pattabhi Agro Foods Pvt. Ltd.
Valluthimmapuram Road, ADB Road, Peddapuram – 533437
East Godavari District, Andhra Pradesh, India
Department: Information Technology (IT)
Employment Type:Full-Time
Experience: 2–5 Years
Salary: Best in the Industry (As per Company Norms)
Job Summary
Pattabhi Agro Foods Pvt. Ltd. is looking for a proactive and technically skilled IT Executive to manage and support the organization's IT infrastructure at the Peddapuram manufacturing plant. The candidate will be responsible for maintaining hardware, software, network connectivity, ERP/HRMS support, CCTV, biometric systems, cybersecurity, and end-user technical support to ensure smooth business operations.
Key Responsibilities
IT Infrastructure Management
- Install, configure, and maintain desktops, laptops, printers, scanners, and other IT peripherals.
- Ensure smooth functioning of computer systems across departments.
- Perform preventive maintenance of IT equipment.
- Maintain IT asset inventory and documentation.
Network Administration
- Manage LAN, WAN, Wi-Fi, routers, switches, and internet connectivity.
- Monitor network performance and resolve connectivity issues.
- Configure and maintain firewalls, VPNs, and network security.
- Coordinate with Internet Service Providers (ISPs) for uninterrupted connectivity.
Server & System Administration
- Support Windows Server and Active Directory administration.
- Create and manage user accounts, access rights, and shared folders.
- Monitor server health and system performance.
- Perform regular system backups and recovery procedures.
ERP / HRMS Support
- Provide technical support for ERP, HRMS, Attendance, Payroll, and Inventory applications.
- Troubleshoot software-related issues and coordinate with software vendors.
- Assist users in resolving day-to-day application issues.
- Maintain application user access and permissions.
CCTV & Biometric Systems
- Install, monitor, and maintain CCTV surveillance systems.
- Support biometric attendance devices and access control systems.
- Coordinate repairs and maintenance with vendors.
Cybersecurity
- Ensure antivirus software and security patches are up to date.
- Monitor systems for security threats and vulnerabilities.
- Implement backup and disaster recovery procedures.
- Promote compliance with IT security policies.
Helpdesk Support
- Provide first-level technical support to employees.
- Resolve hardware, software, email, printer, and networking issues.
- Track and close IT support requests within agreed timelines.
- Conduct basic user training on IT systems and applications.
Documentation & Reporting
- Maintain IT documentation, network diagrams, and software licenses.
- Prepare periodic reports on IT assets, support activities, and infrastructure status.
- Maintain vendor and AMC records.
Required Skills
- Computer Hardware Troubleshooting
- Windows Operating Systems
- Microsoft Office 365
- LAN, WAN & Wi-Fi Administration
- TCP/IP, DNS & DHCP
- Router, Switch & Firewall Configuration
- ERP / HRMS Support
- CCTV & Biometric Device Management
- Printer & Peripheral Support
- Active Directory
- Data Backup & Recovery
- Cybersecurity Fundamentals
- IT Asset Management
- Documentation & Reporting
- Strong Communication and Problem-Solving Skills
Preferred Qualifications
- Bachelor's Degree in Computer Science, Information Technology, BCA, B.Sc. (Computers), or equivalent.
- Diploma in Hardware & Networking will be an added advantage.
Preferred Certifications
- CCNA (Preferred)
- CompTIA A+ / Network+ (Preferred)
- Microsoft Certifications (Added Advantage)
Preferred Industry Experience
- Manufacturing Industry
- FMCG
- Food Processing
- Edible Oil Industry
- Agro Processing
- Poultry Feed / Animal Feed Industry
Key Performance Indicators (KPIs)
- IT System Uptime
- Network Availability
- Helpdesk Ticket Resolution Time
- User Satisfaction
- Data Backup Success Rate
- IT Asset Accuracy
- Security Compliance
- ERP/HRMS System Availability
- Preventive Maintenance Compliance
Benefits
- Provident Fund (PF)
- Employee State Insurance (ESI) (as applicable)
- Paid Leave
- Performance-Based Incentives
- Learning & Career Development Opportunities
- Professional Work Environment
How to Apply
Interested candidates may send their updated resume mentioning Current CTC, Expected CTC, Notice Period, and Current Location to Email: [email protected]
Alternate Email: [email protected]
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
