Jamshedpur Jharkhand Inside sales Jobs – 2 Open Jobs Today

On Site Service Technician - Level II
Cummins Inc. —Jamshedpur, Jharkhand
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Business Development Executive (BDE)
Pandoraweb studio —Jamshedpur, Jharkhand
- ₹10,000 - ₹20,000 a month
- Part-time
- English
- Microsoft Office
- Master's degree
Quick apply
11d

Discover related jobs

Based on your search for inside sales jobs.

Affiliate marketing
Xavier techkers —Jamshedpur, Jharkhand
Looking for students or professionals who wants a full time or part time job in affiliate marketing.
₹15,000 - ₹50,000 a month
Quick apply
1d
Telecaller / Customer Support Executive
Karigar India —Jamshedpur, Jharkhand
Maintain call records and customer databases. Experience in customer service, sales, telecalling, staffing, recruitment, real estate, or service industries.
₹8,502.96 - ₹18,766.31 a month
Quick apply

I want to receive the latest job alerts for inside sales in jamshedpur jharkhand

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

inside sales jobs near jamshedpur jharkhand

Business Development Executive jobs in Jamshedpur, Jharkhand

Business Development jobs in Delhi, Delhi

Business Development Executive jobs in Dadar H.o, Mumbai, Maharashtra

Purchase Executive jobs in Peenya, Bengaluru, Karnataka

Business Development Executive jobs in Kanpur, Uttar Pradesh

Business Development Executive jobs in Kukatpally, Hyderabad, Telangana

Mis Executive jobs in Kerala

Hr, Executive jobs in Dindigul, Tamil Nadu

Service Advisor jobs in Pune, Maharashtra

Data Analyst, Customer Service jobs in Patna, Bihar

Service Technician Ii jobs in Greater Noida, Uttar Pradesh

Audio Visual Technician jobs in Mumbai, Maharashtra

Customer Service jobs in Goa

On Site Service Technician - Level II

Cummins Inc. -
Jamshedpur, Jharkhand

Apply Now

Job details

Qualifications

Microsoft Powerpoint
CRM software
Sales support
Pricing
Microsoft Excel
Sales
Marketing
Customer service
Microsoft Office
Sales
Business development
Analysis skills
Bachelor's degree
Forecasting
Business Administration
Manufacturing
Account management
Communication skills
Negotiation

Full job description

Job Summary

The Sales Support & Customer Account Specialist supports the growth and management of Direct Original Equipment Manufacturer (DOEM) accounts by building strong customer relationships, coordinating cross-functional activities, managing sales operations, and ensuring timely commercial and operational support. This role is responsible for supporting business development initiatives, spare parts sales, forecasting, account receivables, and customer issue resolution while executing the Cummins Sales Process to drive customer satisfaction and sustainable business growth across assigned market segments.

Key Responsibilities

Support the development and execution of account strategies to strengthen customer relationships and grow business across assigned DOEM accounts and market segments.
Drive business growth within assigned segments, including Pumps, Agriculture, Marine, Industrial, and Automotive applications.
Support the implementation of customer capability initiatives, including Self-Support Models for DOEM customers.
Generate, process, and coordinate spare parts orders, ensuring timely execution and delivery to customers.
Manage spare parts order fulfillment for Agriculture, Marine, Pump, Industrial, and Automotive DOEM customers.
Serve as a primary point of contact for customer inquiries related to engine supply, spare parts, service support, pricing, and commercial requests.
Coordinate with Application Engineering and other cross-functional teams to provide technical and commercial solutions for new customer enquiries.
Support business development activities by identifying new opportunities, conducting initial customer engagement, coordinating cold-calling activities, supporting Non-Disclosure Agreement (NDA) completion, and facilitating smooth handover to Key Account Managers.
Coordinate customer visits, meetings, negotiations, and communication between customers and internal stakeholders.
Act as the voice of the customer by communicating customer feedback and requirements across internal teams to improve customer experience.
Maintain customer Account Receivable (AR) records, coordinate collections, and support payment follow-up activities with internal and external stakeholders.
Prepare and maintain customer reports, sales forecasts, order boards, Sales Business Plans (SBP), forecast files, opportunity trackers, and business performance reports.
Maintain pricing repositories including engine transfer pricing, spare parts pricing circulars, and commercial documentation to support timely customer quotations.
Support contract implementation, commercial negotiations, and pricing strategies in collaboration with the account management team.
Monitor sales pipeline health, forecast accuracy, revenue opportunities, and account performance using Cummins sales tools and Customer Relationship Management (CRM) systems.
Collaborate with Supply Chain, Finance, Engineering, Service, Pricing, and other internal functions to balance customer expectations with inventory, delivery, and operational capabilities.
Execute the Cummins Sales Process while ensuring compliance with company policies, quality standards, and customer commitments.

Qualifications

Bachelor's degree in Marketing, Sales, Business Administration, Engineering, or a related discipline.
Equivalent combination of education and relevant work experience may also be considered.
Ability to obtain licenses required for export control or regulatory compliance, where applicable.

Skills

Knowledge of account management, customer relationship management, and sales support processes.
Understanding of OEM/DOEM business operations, industrial products, and aftermarket support.
Strong commercial acumen with knowledge of pricing strategies, sales forecasting, and business planning.
Ability to coordinate multiple cross-functional stakeholders and manage customer requirements effectively.
Strong customer service orientation with excellent relationship-building skills.
Effective communication, presentation, and negotiation skills.
Ability to analyze customer requirements and recommend appropriate technical and commercial solutions.
Proficiency in sales forecasting, pipeline management, opportunity tracking, and business reporting.
Strong analytical, problem-solving, and organizational skills.
Proficiency in Microsoft Office applications, especially Excel and PowerPoint, along with Customer Relationship Management (CRM) systems.
Ability to manage account receivables, commercial documentation, and pricing information.
Results-oriented mindset with strong execution and follow-through capabilities.
Ability to work independently while collaborating effectively with cross-functional teams.

Experience

Basic to intermediate experience in sales support, customer account management, business development, inside sales, or commercial operations.
Customer-facing experience in industrial, automotive, manufacturing, engineering, or OEM environments is preferred.
Experience supporting account management, sales coordination, forecasting, order management, or commercial operations.
Exposure to spare parts management, aftermarket support, or customer service processes is advantageous.
Experience working with cross-functional teams including Sales, Engineering, Supply Chain, Finance, Service, and Operations.
Familiarity with CRM systems, sales reporting tools, forecasting processes, and commercial documentation is preferred.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Technician

ReqID 2431744

Relocation Package Yes

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

Apply Now

Refine Your Search

inside sales jobs in jamshedpur jharkhand

On Site Service Technician - Level II

Business Development Executive (BDE)

Discover related jobs

I want to receive the latest job alerts for inside sales in jamshedpur jharkhand

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected