Jharkhand Assistant vice president Jobs – 1 Open Jobs Today

Senior Officer - CAT - Loyalty
AxisMaxlife —Jharkhand
- English
- Computer skills
- Communication skills
12d

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AVP Sales and Distribution
HSBC Global Services Limited —Jamshedpur, Jharkhand
As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in…
4d

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Senior Officer - CAT - Loyalty

AxisMaxlife -
Jharkhand

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Job details

12 days ago

Qualifications

English
Computer skills
Communication skills

Full job description

Job DescriptionPositionSenior OfficerIncumbent1DepartmentCustomer Advisory TeamFunctionService to SalesReporting toArea Relationship ManagerBand5LocationTeam size (D/I)NAJOB SUMMARYDirect customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company (called the Book of Relations- BoR).KEY RESPONSIBILITIESService through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of customers in his/her allocated “Book of Relations” (existing customer database). Act as single point of contact for customers for any customer query/complaint. Identify financial goals of customers and providing financial planning assistance. Competition Analysis for giving professional advice to customer Fix self appointments everyday from the given customer database as per the campaignSales Focus on cross-sell up-sell opportunity in allocated customers.Ensure successful completion of licensing as per MLI standardsMeasures of Success TAT adherence for updating System - CRM Next Successful completion of cross-sell/ up-sell Business Goals month on month Collection of payment/premium from 91-180 days due policies Complaint Resolution /Customer satisfaction Achievement of Retention Targets. 45 unique customer meetings in a month More than 90% attendance (of total working days) Successfully score=80% in the Functional Trainings impartedKey Relationships (Internal /External) Internal – HR/Trainers/Supervisors/Peers External- CustomersKey competencies/skills required Process Result orientation Customer centricity relationship building Basic Computer Knowledge. Good communication skills- English and regional languageDesired qualification and experience0 – 1.5 years in sales of Insurance/ Mutual Fund/ CASA/ Investments/ Loans/ Real Estate.Age Bracket: 20-25 yearsMust own a conveyanceGood communication skillsOrg ChartChannel Head Zonal Vice President  Asst Vice President  Regional Relationship Manager  Cluster Relationship Manager  Area Relationship Manager  Relationship Manager Deputy Manager  Assistant Manager  Senior Officer

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Senior Officer - CAT - Loyalty

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