Kamothe Navi Mumbai Maharashtra Business advisory associate voice Jobs – 68 Open Jobs Today

Business Advisory New Associate-Voice
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Marketing
Business Advisory Associate-Voice
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Communication skills
- Marketing
Business Advisory Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Data analysis skills
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Business Advisory New Associate-Voice
Accenture —Navi Mumbai, Maharashtra
ESSENTIAL Considering that the position will cover multimedia / multichannel support, like customer service, customer contact and technical support, or trade…
Business Advisory Associate-Voice
Accenture —Navi Mumbai, Maharashtra
Roles and Responsibilities: • Handle support/service escalations to/from clients • Transfer calls to the Tier 2 department • Will track and report system issues…

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Business Advisory New Associate-Voice

Accenture -
Navi Mumbai, Maharashtra

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Job details

Full-time

Qualifications

Customer service
Technical support
Marketing

Full job description

Skill required: Next Generation Customer Operations - Customer Service Technology
Designation: Business Advisory New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We are looking for talented individuals in order to shape and contribute to the success of our new Engagement Centre. As a customer service Agent your primary role will be to assist our consumers/customers with complaint handling, order and return processing, inbound calls, website registration inquiries and general questions or concerns regarding our products to trade and marketing team.
What are we looking for? ESSENTIAL Considering that the position will cover multimedia / multichannel support, like customer service, customer contact and technical support, or trade marketing activities, the following experience and skills are required: Experience Required • Inbound and Outbound customer service experience • Experience working under pressure
Roles and Responsibilities: •• Handle support/service escalations to/from clients • Transfer calls to the Tier 2 department • Will track and report system issues as needed • Stay current with system information, changes and updates • Comply with service level agreements • Support and help on Process documentation • Comply with the assigned schedule to cover the hours of operation • Comply with the account KPIs • Support with any other new process at the time the client requires it, if it has been officially included in our range of services

Any Graduation

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