Karol Bagh Delhi Delhi Night shift call center Jobs – 11 Open Jobs Today

Call center Executive (Ambulance)
Shree Trading co. —Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- English
- 12th Pass
Quick apply
10d
Specialist - Customer Care - Voice 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Advanced Associate, Customer Service
Pearson —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
International Voice Process Executive (Fresher)
Midas Consulting —Noida, Uttar Pradesh
- ₹15,004.57 - ₹32,055.58 a month
- Full-time
- English
- Bachelor's degree
- Human resources
- Commuter assistance
Quick apply
6d
Front Line Manager - Customer Care - Voice 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply

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Urgent Hiring For Customer service Process - BPO
Pursuit Advisor —Gurugram, Haryana
Freshers with excellent communication skills are also encouraged to apply. Shift Timings: Night Shift / Rotational Shift.
₹20,000 - ₹38,000 a month
Quick apply
Customer Service Representative
Optum —Gurugram, Haryana
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to,…

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Call center Executive (Ambulance)

Shree Trading co. -
Delhi, Delhi

Quick apply

Job details

Permanent | Full-time
₹20,000 - ₹30,000 a month
10 days ago

Qualifications

Microsoft Excel
Call centre
Shift management
English
GPS
12th Pass
Bachelor's degree
Computer skills
Customer support
Hindi
Communication skills

Full job description

Title: Call Center Executive (Ambulance Services) Department: Operations / Customer Support Location: (Mention Location) Reporting To: Call Center Supervisor / Operations Manager Job Summary We are hiring a Call Center Executive for Ambulance Services who will handle emergency and non-emergency calls, coordinate ambulance dispatch, provide accurate information to callers, and ensure quick response and smooth communication between patient, driver, and hospital team. Key Responsibilities 1. Call Handling o Attend inbound calls related to ambulance booking/emergency cases. o Respond politely and professionally to patient attendants and callers. o Handle complaint calls and provide proper resolution. 2. Ambulance Booking & Dispatch Coordination o Collect patient details, pickup location, destination hospital, and emergency type. o Assign nearest available ambulance and coordinate with driver/EMT. o Track ambulance movement and update caller till ambulance reaches. 3. Communication & Follow-up o Coordinate with hospitals, doctors, drivers, EMT staff, and operations team. o Provide accurate ETA (Estimated Time of Arrival) to callers. o Follow-up on pending calls and ensure service completion. 4. Documentation & Reporting o Maintain daily call log, booking register, and duty updates. o Record patient details and case summary in system/Excel. o Prepare daily shift report and share with senior management. 5. Customer Support & Service Quality o Ensure customer satisfaction by timely support. o Maintain proper call etiquette and service standards. o Work under pressure during emergency situations. 6. Shift Management o Work in rotational shifts (Morning /Evening/Night). o Handle high call volume during peak hours. Required Skills & Competencies  Good communication skills (Hindi & basic English).  Ability to work under pressure in emergency cases.  Quick decision-making and coordination skills.  Knowledge of local areas/locations is preferred.  Basic computer knowledge (Excel, calling software, GPS tracking).  Polite behavior and professional attitude. Eligibility / Qualification  Minimum 12th Pass / Graduate preferred.  Experience in call center / ambulance / hospital reception / emergency services is an advantage.  Freshers can also apply if communication skills are strong. Preferred Experience  0 to 2 years in healthcare call center / customer support.  Experience in ambulance dispatch system is a plus. Working Conditions  Emergency service environment.  24x7 operations (rotational shifts).  High responsibility job requiring quick action.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

night shift call center jobs in karol bagh delhi delhi

Call center Executive (Ambulance)

Specialist - Customer Care - Voice 4A

Advanced Associate, Customer Service

International Voice Process Executive (Fresher)

Front Line Manager - Customer Care - Voice 4B

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