kemps corner mumbai maharashtra senior customer advocate Jobs – 50 Open Jobs Today

KYC Global Trainer
Citi —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
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Sr. Project Manager, GTM PMO, GIC SC
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Advocate
Volody Product Pvt Lltd —Goregaon, Mumbai, Maharashtra
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Quick apply
7d
Talent Acquisition Partner, SCB India
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Snapchat —Mumbai, Maharashtra
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Associate Director-ARM
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Senior Customer Experience Manager
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Consultant - Global Sourcing Solutions
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DBS Bank —Mumbai, Maharashtra
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Cluster Head - Affluent Banking
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13d
Customer Success Manager
ITRS —Mumbai, Maharashtra
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Senior Technical Program Manager, Prime Video Device Partnerships
ADCI - Maharashtra —Mumbai, Maharashtra
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Credit Analyst
Citi —Mumbai, Maharashtra
- Full-time
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Senior Product Delivery Associate
JPMorganChase —Mumbai, Maharashtra
- Full-time
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KYC Global Trainer

Citi -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Regulatory reporting
Information security
Bachelor's degree
Communication skills

Full job description

Job Req Id:

26948974

Location(s):

Mumbai, Maharashtra, India

Job Type:

Hybrid

Posted:

Apr. 20, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Officer, KYC Global Trainer Hybrid (Internal Job Title: KYC Operations Intmd Analyst – C11) based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We have a variety of programs that help employees balance their work and life.

The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

In this role, you’re expected to:

Create, design training materials, and conduct training sessions in line with the needs of the SMB KYC organization.
Responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records Management, training delivery.
Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues through training or other related organizational development solutions.
Provide support to business managers and product staff primarily but not limited to training efforts.
Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums
Interface with internal and external teams to provide guidance and subject matter expertise, as needed related to knowledge acquisition or change in behaviors through training initiatives.
Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi
Oversee situations that create risk and legal liabilities for Citi
Has the ability to operate with a limited level of direct supervision and exercises proactiveness.
Can exercise independence of judgement and autonomy.
Has effective communication skills both in written and verbal modes.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Bachelor’s/University degree
At least 7 years of relevant experience
KYC Experience required.
Training background is an advantage
Proven ability to make effective and timely decisions
Consistently able to anticipate and respond to customer/business needs
Demonstrated ability to build and cultivate partnerships across business regions

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

#hybrid #LI-AR1

Job Family Group:

Operations - Services

Job Family:

Business KYC

Time Type:

Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Apply Now

Refine Your Search

senior customer advocate jobs in kemps corner mumbai maharashtra

KYC Global Trainer

Assistant Vice President-CSFD-Legal-Mumbai - Lower Parel-M4-M6

Senior Director Human Resources, Veralto India

Sr. Relationship Manager - Affluent Relations

Initiatives Planner (International)

Sr. Project Manager, GTM PMO, GIC SC

Advocate

Talent Acquisition Partner, SCB India

Client Partner

Associate Director-ARM

Senior Customer Experience Manager

Consultant - Global Sourcing Solutions

Senior Associate, Channel Relationship Manager, Small Medium Enterprises

Cluster Head - Affluent Banking

Trade Planning Lead - Walmart

Officer / Senior Officer – Employee Engagement

Customer Success Manager

Senior Technical Program Manager, Prime Video Device Partnerships

Credit Analyst

Senior Product Delivery Associate

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