Roles & Responsibilities:
1. Primary responsibilities:
· Evaluate and treat patient’s need for Prosthetic, Orthotic and/or Pedorthic services and supplies.
· Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
· Ensure that the highest standard of patient care is provided to all patients, including adequate follow-up with patients and physicians.
· Maintain accurate documentation (notes and work orders) to clearly define goals, issues & solutions for each patient.
· Provide administrative staff with information to conduct reimbursement activities.
· Proactively engage with C-Fab in providing necessary information to get the highest quality of product and to reduce repetition of fabrication.
· Provide information to branch management to ensure proper management of inventory and materials.
2. Secondary responsibilities:
· Meet with doctors and other referral sources to market Prosthetic/orthotic services and capabilities.
· Establish contacts and performing follow-ups with referrals/doctors on a regular basis.
· Achieve monthly targets.
· Understand existing marketing and sales report and then prepare weekly/monthly reports of sales and marketing leads.
· Conduct weekly marketing and sales meeting with the branch manager & involved staff members.
· Ensure timely execution of any project activities.
· Ensure financial sustainability of the company.
· Provide with marketing strategies which helps increase sales.
· Manage patient expenses and materials (Cost of Goods Sold) to meet or exceed budget guidelines.
Qualification - BPO, Diploma
Computer skill - MS office - Able to make PPT presentations, Able to write letters in MS word, Basic Excel skills
Minimum exp - 1 to 3 years
For Freshers: Internship is mandatory
Languages - English, Hindi, Kannada. English fluency is a must and should be a good communicator
Job Type: Full-time
Pay: ₹300,000.00 - ₹400,000.00 per year
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Edapally, Kochi, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
