Khopoli Maharashtra Network engineer Jobs – 2 Open Jobs Today

Desktop Engineer
Dr. N. Y. Tasgaonkar Institute of Medical Science —Karjat, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
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Desktop Engineer

Dr. N. Y. Tasgaonkar Institute of Medical Science
Karjat, Maharashtra

Quick apply

Job details

Full-time
₹15,000 - ₹20,000 a month

Qualifications

BCS
Desktop support
MCSA
TCP
Computer Science
Software troubleshooting
Customer service
CCNA
LAN
Windows
Microsoft Office
Information security
Bachelor's degree
Remote access software
IT support
IP networking
TCP/IP
Diploma
Communication skills
Active Directory
Information Technology
VPN

Full job description

Job Description (JD)

Desktop Engineer

Department

Information Technology (IT)

Designation

Desktop Engineer

Reports To

IT Manager / Head – Information Technology

Location

Dr. N. Y. Tasgaonkar Institute of Medical Science & Raigad Hospital & Research Centre, Karjat, Dist. Raigad, Maharashtra

Job Summary

The Desktop Engineer is responsible for installing, configuring, maintaining, and troubleshooting desktop computers, laptops, printers, scanners, and other IT peripherals. The role ensures uninterrupted IT support for hospital operations by providing timely technical assistance to doctors, nursing staff, administrative departments, and other users while maintaining system security and compliance.

Key Responsibilities

Hardware Support

Install, configure, and maintain desktops, laptops, workstations, and peripherals.
Diagnose and resolve hardware faults and coordinate repairs or replacements.
Assemble, upgrade, and maintain computer systems.

Software Support

Install, configure, and update operating systems and application software.
Install antivirus software and ensure regular updates.
Troubleshoot software-related issues and system performance problems.

User Support

Provide first-level and second-level technical support to end users.
Resolve issues related to desktops, printers, scanners, email, and network connectivity.
Support users with Microsoft Office applications and other business software.
Maintain service requests and ensure timely resolution.

Network & Connectivity

Troubleshoot LAN, Wi-Fi, VPN, and internet connectivity issues.
Configure IP addresses, printers, and shared network resources.
Coordinate with the Network Engineer for complex networking issues.

Hospital Information System (HIMS) Support

Assist users with login issues and workstation configuration for HIMS applications.
Ensure desktops used for clinical and administrative functions remain operational.
Coordinate with the HIMS team for application-related issues.

Asset Management

Maintain inventory of IT assets, including desktops, laptops, printers, and accessories.
Record hardware allocation, movement, maintenance, and disposal.
Maintain warranty and AMC records.

Preventive Maintenance

Perform periodic preventive maintenance of IT equipment.
Monitor system health and recommend upgrades when required.
Ensure regular backups where applicable.

Documentation

Maintain installation records, asset registers, maintenance logs, and support tickets.
Prepare daily, weekly, and monthly IT support reports.
Document standard operating procedures (SOPs) for desktop support.

Information Security

Ensure compliance with organizational IT security policies.
Protect systems from malware and unauthorized access.
Maintain confidentiality of hospital and patient information.

Qualification

Diploma / Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related field.
Hardware & Networking certifications (A+, N+, CCNA, MCSA, or equivalent) will be an added advantage.

Experience

· 1–3 years of relevant experience as a Desktop Engineer, Desktop Support Engineer, IT Support Engineer, or System Support Engineer.

· Prior experience in a hospital, medical college, healthcare institution, or educational institution is preferred.

Required Skills

Windows 10/11 installation and troubleshooting
Microsoft Office 365
Desktop and laptop hardware troubleshooting
Printer and scanner installation
LAN, Wi-Fi, and TCP/IP networking
Active Directory user support (preferred)
Basic server and network troubleshooting
Antivirus management
Remote desktop support
IT asset management
Strong communication and customer service skills

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Quick apply

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