Kochi Kerala Motor insurance claims surveyor Jobs – 1 Open Jobs Today

Bodyshop Manager
Abreco Motors (Tata) —Kochi, Kerala
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Commuter assistance
- Health insurance
Quick apply

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Bodyshop Manager
Abreco Motors (Tata) —Kochi, Kerala
The role involves managing technicians, controlling costs, maintaining workshop efficiency, ensuring compliance with Tata Motors standards, and delivering…
₹30,000 - ₹45,000 a month
Quick apply
Body Shop Manager
Vision Motors Pvt Ltd —Ettumanur, Kerala
Handle customer escalations related to accident repairs and insurance claims. Coordinate with insurance companies for survey, approvals, and claim settlements.
₹35,000 - ₹45,000 a month
Quick apply

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Bodyshop Manager

Abreco Motors (Tata)
Kochi, Kerala

Quick apply

Job details

Permanent | Full-time
₹30,000 - ₹45,000 a month

Benefits

Provident Fund
Commuter assistance
Leave encashment
Health insurance

Qualifications

Microsoft Word
Mechanical engineering
Microsoft Outlook
Mechanical Engineering
Microsoft Office
Bachelor's degree
Diploma

Full job description

Location

Cochin & Alappuzha (Tata Motors)

Job Summary

The Bodyshop Manager is responsible for overseeing all body repair and paint operations for commercial vehicles, ensuring high-quality repairs, timely delivery, customer satisfaction, and profitability. The role involves managing technicians, controlling costs, maintaining workshop efficiency, ensuring compliance with Tata Motors standards, and delivering excellent after-sales service.

Key Responsibilities/ Bodyshop Operations

Manage the complete bodyshop operations, including accident repair, denting, painting, structural repairs, and vehicle restoration.
Ensure all repair work complies with Tata Motors repair standards and OEM guidelines.
Monitor daily workflow to achieve committed delivery timelines.
Optimize workshop loading and technician productivity.
Ensure proper allocation of repair jobs based on technician skill levels.

Customer Service

Coordinate with Service Advisors and Insurance Coordinators for smooth vehicle processing.
Provide repair estimates and expected delivery timelines.
Address customer concerns related to body repair quality and delays.
Ensure high customer satisfaction through quality workmanship and timely communication.

Insurance & Claims

Coordinate with insurance surveyors for accident vehicle inspections.
Verify repair estimates and ensure accurate claim documentation.
Monitor insurance approval status and claim processing.
Ensure compliance with insurance company procedures.

Team Management

Lead and supervise bodyshop technicians, painters, denters, helpers, and quality inspectors.
Conduct daily toolbox meetings.
Train and mentor employees on new repair techniques and Tata Motors standards.
Monitor attendance, productivity, and performance.
Maintain discipline and workplace safety.

Quality Control

Conduct final quality inspections before vehicle delivery.
Ensure zero repeat repairs and minimal rework.
Monitor paint quality, panel fitment, and finish standards.
Implement continuous improvement initiatives.

Inventory & Cost Control

Coordinate with the Parts Department for timely availability of genuine Tata Motors spare parts.
Monitor paint and consumable usage.
Control wastage and improve cost efficiency.
Maintain inventory of bodyshop tools and equipment.

Safety & Compliance

Ensure compliance with Tata Motors workshop standards.
Maintain all bodyshop equipment in working condition.
Enforce PPE usage and workshop safety procedures.
Ensure proper disposal of paint waste and hazardous materials as per environmental regulations.

Performance Monitoring

Track bodyshop KPIs including:
Revenue achievement
Gross profit
Technician productivity
Bay utilization
Repair turnaround time (TAT)
Repeat repair percentage
Customer Satisfaction (CSI)
Insurance claim closure time

Key Performance Indicators (KPIs)

Bodyshop Revenue
Gross Profit Margin
Technician Productivity (%)
Workshop Efficiency
Repair Turnaround Time (TAT)
Vehicle Delivery Commitment
First-Time Repair Quality
Customer Satisfaction Index (CSI)
Insurance Claim Processing Time
Cost Control & Consumable Management

Qualifications

Diploma or Bachelor's Degree in Automobile Engineering, Mechanical Engineering, or a related field.
Additional certifications in Body Repair or Paint Technology are an advantage.

Experience

6–10 years of experience in commercial vehicle bodyshop operations.
Minimum 2–3 years in a supervisory or managerial role.
Experience in a Tata Motors Commercial Vehicle dealership is preferred.

Technical Skills

Knowledge of commercial vehicle body structure and repair techniques.
Understanding of Tata Motors body repair standards.
Insurance claim handling and estimation.
Paint mixing and refinishing processes.
Workshop Management Systems (DMS).
MS Office (Excel, Word, Outlook).

Behavioral Competencies

Leadership and team management
Customer-centric approach
Planning and organizing
Decision-making
Problem-solving
Effective communication
Time management
Cost consciousness
Quality orientation
Conflict resolution

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

Commuter assistance
Health insurance
Leave encashment
Provident Fund

Work Location: In person

Quick apply

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