Kolkata West Bengal Amazon customer service Jobs – 19 Open Jobs Today

Operations / Senior Operations Manager, Amazon
ASSPL - Haryana - C77 —Kolkata, West Bengal
- Full-time
- Management
- Analysis skills
- Bachelor's degree
CTL-EDSP, AMZL
ASSPL - West Bengal - D36 —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- Management
- Sales
SPS Associate, SPS
ADCI - West Bengal - H29 —Kolkata, West Bengal
- Weekend availability
- Microsoft Outlook
- English
- Windows
- Flexible schedule
1d
E-Commerce Executive
Nextgen Business Support Services (P) Ltd. —Kolkata, West Bengal
- ₹15,000.00 - ₹21,935.48 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Quick apply
Digital Marketing & E-Commerce Professional
CREDO Center of Excellence —Kolkata, West Bengal
- ₹4,80,000 - ₹6,00,000 a year
- Full-time
- In-person
- AI
- Editing
- Commuter assistance
- Paid time off
Quick apply
9d
Senior Account Manager Conglomorate
ADCI - West Bengal —Kolkata, West Bengal
- Full-time
- Computer science
- Sales
- Master's degree
E-Commerce Executive
The Brothers and Co —Topsia, Kolkata, West Bengal
- ₹10,000 - ₹14,000 a month
- Full-time
- Data analysis skills
- Analysis skills
- In-person
Quick apply
10d
DevOps Engineer
Hyland —Kolkata, West Bengal
- Weekend availability
- Remote
- DevOps
- Java
- AWS
Specialist, Appeals, Appeals
Amazon Development Centre (India) Private Limited - S55 —Kolkata, West Bengal
- Full-time
- Customer service
- Master's degree
- Analysis skills
Associate Customer Service Manager
LetsTransport —Kolkata, West Bengal
- Full-time
- Customer service
Appeals Specialist (L4), Appeals
ADCI HYD 16 SEZ - H83 —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Specialist - HRO - Recruitment Operations 4A
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
RME Coordinator, RME Coordinator
ASSPL - Delhi —Kolkata, West Bengal
- Full-time
- Electrical experience
- Plumbing
- Mechanical knowledge
Process Assistant, AMXL 3P FC - East
ASSPL - West Bengal - D36 —Howrah, West Bengal
- Full-time
- Microsoft Office
- 12th Pass
4d
Case Mgr, MSK [S], MSK
ADCI - Karnataka - A66 —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
S&C GN - Tech Strategy & Transformation - AI Architect - Senior Manager
Accenture —Kolkata, West Bengal
- Full-time
- Azure
- Writing skills
- Public speaking
Manager
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply

Discover related jobs

Based on your search for amazon customer service jobs.

Associate, ML Data Operations, GO-AI Operations
ADCI - West Bengal - H29 —Kolkata, West Bengal
Associates would be working from home (VCC) with a 9-hour shift and with adequate network coverage typically with a reliable ISP (internet >=20 MBPS speed or…
6d
Pick and Packer
Keya Seth Group of Companies —Kolkata, West Bengal
We are looking for energetic and responsible individuals to join our warehouse and e-commerce fulfillment team. Label, scan, and prepare shipments for dispatch.
₹8,000 - ₹18,000 a month
Quick apply

I want to receive the latest job alerts for amazon customer service in kolkata west bengal

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

amazon customer service jobs near kolkata west bengal

Devops Engineer jobs in Kolkata, West Bengal

Senior Account Manager jobs in Kolkata, West Bengal

E-commerce Specialist jobs in Kolkata, West Bengal

Customer Service Manager jobs in Kolkata, West Bengal

Operations Manager jobs in Kolkata, West Bengal

Architect Government jobs in Mumbai, Maharashtra

Architect jobs in Kochi, Kerala

Architect Government jobs in Vashi, Navi Mumbai, Maharashtra

Devops Engineer jobs in Lucknow, Uttar Pradesh

1 Year Experience Devops jobs in Hyderabad, Telangana

Devops Engineer jobs in Pune, Maharashtra

Devops Engineer jobs in Guindy, Chennai, Tamil Nadu

Devops Engineer 1 Year jobs in Ahmedabad, Gujarat

Devops Engineer jobs in Noida, Uttar Pradesh

Devops Engineer jobs in Delhi G.p.o., Delhi, Delhi

Sales Engineer jobs in Ahmedabad, Gujarat

Senior Account Manager jobs in Bhilai, Chhattisgarh

Senior Account Manager jobs in Thane, Maharashtra

Senior Account Manager jobs in Madhapur, Hyderabad, Telangana

Senior Account Manager jobs in Pitampura, Delhi, Delhi

Operations / Senior Operations Manager, Amazon

ASSPL - Haryana - C77 -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Management
Supply chain
Logistics
Analysis skills
Bachelor's degree
Kaizen
Communication skills

Full job description

DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We are hiring an Operations / Senior Operations Manager for across miles for multiple locations.

We have provided the expectations from an ideal candidate in the job description below. However, at Amazon, we look for people who can join our organization, learn and grow with us. If the role mentioned below interests you, is aligned with the career path you would want to follow and you exhibit the Amazon leadership principle of ‘Learn and be curious’, we would like to talk to you.

Well-rounded leadership capabilities and people management skills.
Ability to adapt to evolving situations
Ability to work in ambiguous situations.
Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be done to achieve objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Ability to set and achieve timelines for tasks: Set realistic and stretching performance expectations for self and others. Regularly reviews progress and acts to ensure optimal results for the business.
Orientation for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.
Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

Key job responsibilities

Defining, building, and being responsible for the execution of processes, right from fulfillment centers to sortation hubs and further to the last-mile delivery center network.
Responsible for Hiring, training and building up a highly motivated workforce for sort hubs with support from HR and training team, to meet the operational requirements for the city , continuously meeting the Amazon bar on quality and productivity.
Ensure enough bandwidth in these sites for peak time volume management.
Coordinate with Finance, Delivery Stations, FC and Projects team to matters related to city operations.
Conduct the performance appraisals of team members and mentor them for handling efficient operations.
Continuously improve the defined processes and attain a sustained performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.

A day in the life

Drive key initiatives across the region related to safety, engagement, network speed, cost optimization etc.
Lead daily stand ups, WBRs, MBRs and peak preparedness calls.
Analyze data to identify performance bottlenecks. Implement process improvement mechanisms such as Kaizen and Continuous Improvement.
Review and finalize the labor plan for the site to optimize cost while ensuring high bar on performance standards and associate experience.
Coach and provide guidance to the Ops managers to challenge the status quo and drive the culture of continuous improvement to reduce waste in conjunction with the central program team. Additionally, liaise with other site leads/regional leaders and central teams to benchmark best practices that can be deployed on the floor.

Years of experience: 4+ years of experience in operations/Logistics/Supply chain

BASIC QUALIFICATIONS

Bachelor's degree or equivalent, or 2+ years of equivalent experience

PREFERRED QUALIFICATIONS

Bachelor's degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

amazon customer service jobs in kolkata west bengal

Operations / Senior Operations Manager, Amazon

CTL-EDSP, AMZL

SPS Associate, SPS

E-Commerce Executive

Digital Marketing & E-Commerce Professional

Senior Account Manager Conglomorate

E-Commerce Executive

DevOps Engineer

Specialist, Appeals, Appeals

Associate Customer Service Manager

Appeals Specialist (L4), Appeals

Specialist - HRO - Recruitment Operations 4A

RME Coordinator, RME Coordinator

Process Assistant, AMXL 3P FC - East

Case Mgr, MSK [S], MSK

S&C GN - Tech Strategy & Transformation - AI Architect - Senior Manager

Manager

Discover related jobs

I want to receive the latest job alerts for amazon customer service in kolkata west bengal

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Jobseeker tools

Employer Tools

Browse

Stay Connected