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Product Analyst Intern
eWards —Shakespeare Sarani, Kolkata, West Bengal
- ₹9,000 - ₹10,000 a month
- Microsoft Excel
- Computer Science
- Master's degree
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10d

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Product Analyst Intern
eWards —Shakespeare Sarani, Kolkata, West Bengal
In simple terms, you'll *build, analyze, integrate, troubleshoot, and document* SaaS products — turning real business problems into scalable technical solutions…
₹9,000 - ₹10,000 a month
Quick apply
10d
Quality Analyst Intern
Sigilotech Pvt Ltd —Kolkata, West Bengal
Internship Completion Certificate upon successful completion of the 3-month internship. The intern will work closely with the QA and development teams to ensure…
₹3,000 a month
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10d

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Product Analyst Intern

eWards
Shakespeare Sarani, Kolkata, West Bengal

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Job details

Internship
₹9,000 - ₹10,000 a month
10 days ago

Qualifications

Jira
Statistics
Microsoft Excel
Statistics
Computer Science
Master's degree
SQL
MCA
Bachelor's degree
Confluence
PostgreSQL
BBA
Scrum
APIs
Agile
Business Administration
Data science
AI
Figma
MBA
MySQL
Analytics

Full job description

Internship Opportunity – Product Analyst Intern

Company: eWards
Location: Kolkata (On-site)
Stipend: ₹10,000/month
Duration: 6 Months (PPO based on performance)

About eWards

eWards is a Customer Experience Management (CXM) platform that helps retail brands build customer loyalty, enhance engagement, and drive revenue by seamlessly connecting physical and digital customer journeys. We partner with leading retail brands to create impactful customer experiences through technology, data, and marketing automation.

You'll be joining a product-led environment with serious depth in data, integrations, and platform engineering—and the pace of a scaling SaaS company.

About the Role

This is a hybrid Product + Analyst + Technical role — not a pure product-strategy seat. You'll get your hands dirty across the full lifecycle of our platforms: owning features, working directly with engineering and clients, and driving APIs, databases, integrations, and analytics.

In simple terms, you'll build, analyze, integrate, troubleshoot, and document SaaS products — turning real business problems into scalable technical solutions.

Key Responsibilities

Analytics

Analyze user behavior and KPIs using SQL and Excel
Build dashboards and reports that drive product and business decisions

Documentation & QA

Create API documentation (OpenAPI), test plans, ER diagrams, and flowcharts
Support testing across staging environments

Client & Team Collaboration

Work with clients and vendors on requirements and troubleshooting
Translate business needs into technical workflows
Collaborate with engineers, designers, and PMs in agile sprints

Must-Have Skills

Technical

SQL (MySQL/PostgreSQL) and schema design
API testing with Postman
System integrations (POS, payments, CRM tools)
Advanced Excel (pivot tables, dashboards, analytics)
Working familiarity with AI tools (ChatGPT, etc.)

Product & Tools

Agile/Scrum understanding
Jira / ClickUp / Notion / Confluence
API documentation, ER diagrams, flowcharts
Basic Figma for UI comprehension

Nice-to-Have

Freshdesk / Odoo experience
BI tools or ML exposure (especially for Prism analytics use cases)
Understanding of WhatsApp/SMS/email campaign flows
Figma proficiency

Who Should Apply

You'll thrive in this role if you:

Are comfortable living in data, SQL, APIs, and Excel
Enjoy structured problem-solving
Like working at the intersection of product, engineering, and clients
Are genuinely curious about SaaS systems and how integrations work

Eligibility

Bachelor's in CS / B.Tech / BCA / BBA / Data Science / Statistics
Preferred: MBA / MCA / MSc in relevant fields
0–3 years of experience
Note: Humanities/Arts backgrounds are not eligible for this role

Work Location: In Person

Pay: ₹9,000.00 - ₹10,000.00 per month

Work Location: In person

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