Kolkata West Bengal Manager with us healthcare Jobs – 34 Open Jobs Today

Opportunity For Operation Manager With US Healthcare
Gear Inc. —Kolkata, West Bengal
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
Quality Analyst For US Healthcare Process
Gear Inc. —Kolkata, West Bengal
- Full-time
- English
- Microsoft Office
- Analysis skills
Quick apply
Manager – GST & Audit
R.Tulsian and Co. —Kolkata, West Bengal
- ₹60,000 - ₹75,000 a month
- Full-time
- English
- Analysis skills
- Presentation skills
Quick apply
Manager Quality - PED
Linde —Kolkata, West Bengal
- Bachelor's degree
- Cleaning
- Construction
Manager - Medical Affairs
Clirnet —Kolkata, West Bengal
- Medicine
- Bachelor's degree
- Communication skills
Quick apply
Lead User Experience Designer - Healthcare
Hyland —Kolkata, West Bengal
- Full-time
- Remote
- Travel
- Agile
- AI
2d
Equipment Sales Manager - Kolkata
Arjo —Kolkata, West Bengal
- ₹9,00,000 a year
- Engineering
- English
- Bachelor's degree
Regional Sales Manager Ostomy Care
Coloplast —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Sales
Area Manager
Biotexus Pharmaceutical —Kolkata, West Bengal
- Email
- Bachelor's degree
Training Manager
Biotexus Pharmaceutical —Kolkata, West Bengal
- Email
- Bachelor's degree
Territory Manager Ostomy Care - Kolkata
Coloplast —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Regional Business Manager
Micro genomics India Pvt Ltd —Kolkata, West Bengal
- Email
- Hybrid work
- Sales
- Master's degree
- Business development
Quick apply
22h
Manager Construction - PED
Linde —Kolkata, West Bengal
- Diploma
Medical Business Manager
ARKRAY Healthcare —Kolkata, West Bengal
- Sales
- Bachelor's degree
- Communication skills
Associate General Manager Digital Distribution Planning Analytics & Scheduling-Deliver
Linde —Kolkata, West Bengal
- Project management
- Bachelor's degree
Principal Designer- BIM PHE&FF
Jacobs —Kolkata, West Bengal
- AutoCAD
- Hospitality
- CAD
Territory Business Lead
Colgate-Palmolive —Kolkata, West Bengal
- CRM software
- Sales
- English
Area manager (B2B)
Rivaara —Kolkata, West Bengal
- B.Sc
- Bachelor's degree
Associate General Manager Deliver Technology - Deliver
Linde —Kolkata, West Bengal
- Microsoft Access
- Bachelor's degree
Client Manager - Digital Trust
BSI —Kolkata, West Bengal
- Full-time
- Public speaking
- English
- Business development

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Opportunity For Operation Manager With US Healthcare

Gear Inc. -
Kolkata, West Bengal

Quick apply

Job details

Full-time

Qualifications

English
Analysis skills
Bachelor's degree
Customer relationship management
Leadership
Billing
Communication skills

Full job description

The Operations Manager in the Healthcare Accounts Receivable (AR) and Medical Billing program plays a strategic leadership role in managing the overall performance and day-to-day operations. This role ensures SLA compliance, quality service delivery, workforce optimization, and strong client alignment.

The Operations Manager serves as the primary point of contact for internal teams and external stakeholders, driving improvements through data insights, collaboration, and proactive problem-solving.

This role requires strong leadership, data-driven decision-making, strategic planning, and cross-functional collaboration. The ideal candidate is analytical, client-focused, and thrives in a fast-paced BPO environment.

Oversee overall Service Delivery performance, ensuring achievement of client-defined KPIs such as Quality, Efficiency, Staffing, and Service Level;
Collaborate effectively with team members, co-managers, and cross-functional departments (GA, HR, Recruitment, IT, Training, Quality, Workforce Management) to develop and implement action plans that resolve issues and drive continuous improvement;
Review, create, and update Standard Operating Procedures to ensure operational consistency, compliance, and process optimization.
Daily communication with the client to align expectations;
Host internal and external Business reviews regularly and present operational performance, clearly communicate insights, and ensure all operational concerns are addressed;
Manage program daily and monthly operating metrics within budgeted expense parameters;
Develop, manage, and maintain employee productivity goals against departmental standards;
Produce operating reports detailing center activity, trend analysis, goals/objective status, and special projects;
Coordinate with Site Senior Manager on Human Resource recruiting, training, development, and retention.

JOB REQUIREMENT

Bachelor’s degree or equivalent work experience
Fluent in English (C1 level or above), with strong communication and leadership skills.
Minimum 23 years of experience in healthcare AR, revenue cycle, or medical billing, with at least 1-2 years in a leadership role managing teams and client relationships.
Experience in performance reviews, KPI negotiations, and process transitions.
In-depth knowledge of billing practices, payer guidelines, denial management, and compliance standards (e.g., HIPAA).
Strong analytical, decision-making, and problem-solving skills.
Comfortable using billing systems, claim portals, and productivity monitoring tools.
Ability to thrive in a fast-paced, client-driven environment.

RELATIONSHIP - NOT APPLICABLE

INTERNAL

EXTERNAL

Operations Team
Client’s Product Team

COMPETENCY

Operations Oversight & Performance Management

Oversee day-to-day operations and performance metrics of the AR and medical billing teams.
Ensure all program KPIssuch as Quality, Productivity and Service Levelare consistently met.
Monitor and evaluate team output using operational reports,

dashboards, and productivity tools.

Initiate and manage performance improvement plans for

underperforming units or metrics.

Ensure adequate staffing, floor coverage, and shift optimization

based on volume and capacity.

Client Engagement & Business Reviews

Lead regular client calls and business reviews, providing insights, performance data, and action plans.
Ensure timely response to escalations and client concerns with root cause and resolution tracking.
Translate client updates, expectations, and goals into actionable

steps for internal teams.

Cross-Functional Collaboration

Collaborate with QA, Training, WFM, HR, and IT to support seamless operations and compliance.
Participate in policy updates, program launches, and process

alignment sessions.

Support onboarding, refresher training, and employee retention initiatives in coordination with other departments.

Reporting & Insights

Prepare weekly and monthly reports including productivity trends,

client metrics, and performance risks.

Conduct root cause analysis and present insights for continuous improvement and strategy formulation.
Contribute to capacity planning and forecasting based on historical

data and client volumes.

Quick apply

Refine Your Search

manager with us healthcare jobs in kolkata west bengal

Opportunity For Operation Manager With US Healthcare

Quality Analyst For US Healthcare Process

Manager – GST & Audit

Manager Quality - PED

Manager - Medical Affairs

Lead User Experience Designer - Healthcare

Equipment Sales Manager - Kolkata

Regional Sales Manager Ostomy Care

Area Manager

Training Manager

Territory Manager Ostomy Care - Kolkata

Regional Business Manager

Manager Construction - PED

Medical Business Manager

Associate General Manager Digital Distribution Planning Analytics & Scheduling-Deliver

Principal Designer- BIM PHE&FF

Territory Business Lead

Area manager (B2B)

Associate General Manager Deliver Technology - Deliver

Client Manager - Digital Trust

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