kolkata west bengal senior support specialist Jobs – 82 Open Jobs Today

Learning & Development Specialist
Tata Consultancy Services —Kolkata, West Bengal
- Night shift
- Management
- Microsoft Office
- Finance
Management Trainee
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
Senior Cloud Specialist (Incident and Change Management)
Hyland —Kolkata, West Bengal
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Workday Senior Specialist
Strada Global —Kolkata, West Bengal
- Computer Science
- Bachelor's degree
- Human resources
- Health insurance
- Paid time off
13d
Specialist / Senior Specialist - Human Resources
Linde —Kolkata, West Bengal
- Master's degree
- Analysis skills
- Programmable logic controllers
Management Trainee - HRO
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
HRO-Learning Development Advisor
Tata Consultancy Services —Kolkata, West Bengal
- Microsoft Office
- Finance
- Bachelor's degree
Senior Specialist – SAP Ariba SLP and MDGS
Linde —Kolkata, West Bengal
- English
- Project management
- Bachelor's degree
Senior Cloud Specialist
Hyland —Kolkata, West Bengal
- Full-time
- Salesforce
- AWS
- Bachelor's degree
Management Trainee - HRO -Employee Relations
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
Talent Acquisition Specialist
Salescom Services —Kolkata, West Bengal
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- English
- Recruiting
- In-person
- Commuter assistance
- Health insurance
Quick apply
Senior Manager
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
Senior Specialist – SAP Ariba Sourcing & Contracts
Linde —Kolkata, West Bengal
- English
- Programmable logic controllers
- Project management
Senior Specialist Central Finance & Group Reporting
Linde —Kolkata, West Bengal
- Microsoft Powerpoint
- English
- Analysis skills
Senior Specialist – SAP Ariba Buying
Linde —Kolkata, West Bengal
- English
- Programmable logic controllers
- Project management
Manager - Accounts Payable
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- Management
- ERP systems
Quick apply
Specialist / Senior Specialist - Directory Services Operations
Linde —Kolkata, West Bengal
- Azure
- Windows
- Programmable logic controllers
Manager record to report
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Specialist / Senior Specialist Network Services
Linde —Kolkata, West Bengal
- Bachelor's degree
- Computer networking
- APIs
Senior Consultant | SAP OpenText | Kolkata | SAP
Deloitte —Kolkata, West Bengal
- Computer Science
- B.Sc
- Master's degree

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Learning & Development Specialist

Tata Consultancy Services -
Kolkata, West Bengal

Apply Now

Job details

Qualifications

Management
SAP
Microsoft Office
Finance
Bachelor's degree
ServiceNow
LMS
BA
Communication skills

Full job description

Posting Title: L&D Specialist (UK region)

Role : L&D specialist

Department: HRO Operations

Location: Kolkata

People Management Responsibilities: No

Desired Experience Range: 5 to 8 Years

Job Description:

The Learning Advisor provides a high quality specialist learning advisory service. With a comprehensive understanding of the range of face to face and digital learning solutions in place across the organization, the Learning Advisor supports employees in achieving their potential. You will be responsible for supporting the Learning and Development (L&D) team in organizing and managing training programs for employees and senior leaders. Your role will involve ensuring smooth operations of L&D activities, from handling queries to managing cases in Service Now, and maintaining process documentation. Additionally, you will provide consulting and advisory support to help delegates with their career aspirations and journey.

Key Responsibilities

Email/Case Management: Understand the types of emails received in the mailbox and triage them according to process needs. Provide appropriate response while maintaining SLA and drive towards complete resolution and case closure.

Auditing: Perform peer audits of the cases processed by team members to ensure quality and compliance.

Process Metrics: Take ownership in meeting the process metrics and work towards process improvement.

LMS management: Manage end to end process related to LMS including content upload, attendance marking, data maintenance etc.

Escalation Management: Take ownership and acknowledge the issue, analyze and work on the solution, implement it and use the experience as a learning opportunity to prevent it from happening in future.

Program Recommendations: Recommend improvements or new programs based on analysis and feedback.

SOP Management: Prepare and update Standard Operating Procedures (SOPs) for process updates and changes for the activity is accurately recorded in line with relevant processes.

Career Consulting: Provide consulting and advisory support to delegates, helping them with their career aspirations and journey.

Financial Responsibilities: Raise Purchase Orders (PO) in the system and ensure the Budget Tracker is maintained to keep a record of all expenses. Ensure vendors are paid out on time. Maintain the Budget Tracker and other financial documents.

Client and Vendor Management: To enable effective service delivery, the post holder will work closely with a range of key stakeholders and vendors.

Requirements and Skills:

Minimum 5 years of experience in L&D admin or a similar role with background in supporting specific business areas with developing their learning and development approach

Working knowledge of Learning Management System, SAP, SNOW etc.

Proficient in MS Office applications and finance reporting

Excellent organizational and multitasking abilities

Outstanding communication skills, both verbal and written

Strong attention to detail, Customer-centric attitude, Proactive approach

Excellent Client management skills

. India Night Shifts and should be comfortable with 24*7 working envir onment

Location

Kolkata

Job Function

BUSINESS PROCESS SERVICES

Role

Specialist

Job Id

411120

Desired Skills

eLearning | LMS

Desired Candidate Profile

Qualifications : BACHELOR OF ARTS

Apply Now

Refine Your Search

senior support specialist jobs in kolkata west bengal

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Senior Consultant | SAP OpenText | Kolkata | SAP

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