Kolkata West Bengal Us chat process Jobs – 16 Open Jobs Today

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International Customer Service Executive (BPO-Voice Process)
Ancile Services Private Limited —Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Commuter assistance
- Health insurance
Quick apply
Quality Analyst|International|29082025
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Bachelor's degree
- Work from home
Kolkata|Kolkata|AX H|QA|07-Jul-25
TGBPL TP India - DBU —Kolkata, West Bengal
- Full-time
- Remote
- Bachelor's degree
- Work from home
AM Ops (ACCM)|International|03092025
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Team Leader- Operations|International|30082025
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Team Leader (AMCC)|International|04082025
TGBPL TP India - IBU —Kolkata, West Bengal
- Full-time
- Remote
- Work from home
Customer Service Representative - Driver Support
RidenRoll —Kolkata, West Bengal
- Bilingual
- CRM software
- Spanish
Quick apply
Floor Manager
Around Always —Salt Lake, Kolkata, West Bengal
- ₹2,20,000 - ₹2,80,000 a year
- Full-time
- English
- Microsoft Office
- Quality control
Quick apply
14d
Tele Calling Executive
Cariva —Salt Lake, Kolkata, West Bengal
- ₹18,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
Quick apply
Network Operations- Voice Engineer
Xerox —Kolkata, West Bengal
- Weekend availability
- Customer service
- Master's degree
- Analysis skills
Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
1d

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International Customer Service Executive (BPO-Voice Process)

Ancile Services Private Limited
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹25,000 - ₹30,000 a month

Benefits

Provident Fund
Commuter assistance
Health insurance
Paid time off
Paid sick time

Qualifications

Outbound sales
Customer service
Inbound voice
International voice process
English
Microsoft Office
12th Pass
Customer relationship management
Recruiting
Organisational skills
Customer support
Phone etiquette
Communication skills
Negotiation

Full job description

We are looking for highly motivated Process Executives (Voice) with outstanding voice communication skills and strong interpersonal abilities to manage candidate interactions for our international hiring process. The ideal candidate should possess excellent phone presence, active listening capabilities, confidence in handling calls, and the ability to engage, influence, and build rapport with candidates effectively.

Candidates with a background in International BPO, Voice Process, Recruitment Process Outsourcing (RPO), Customer Support, Telecalling, Talent Acquisition, or Client Interaction environments are strongly encouraged to apply.

Key Responsibilities:

Conduct high-volume outbound calling to potential and shortlisted candidates for recruitment campaigns.
Handle inbound calls professionally while maintaining exceptional customer service standards.
Perform candidate screening and preliminary telephonic assessments.
Build rapport and engage candidates through effective communication and persuasive conversation skills.
Demonstrate excellent phone etiquette, active listening, and relationship-building abilities.
Manage candidate communication through calls, emails, chats, and follow-ups.
Post and manage job advertisements across recruitment portals and job boards.
Coordinate and track candidate pipelines throughout the recruitment lifecycle.
Prepare and maintain daily MIS reports, recruitment trackers, and internal databases.
Collaborate with internal stakeholders and recruitment teams to achieve hiring targets and timelines.

Required Skills & Competencies:

Exceptional verbal communication skills in English with a neutral or clear accent.
Excellent telephone communication and phone handling skills.
Strong interpersonal, negotiation, influencing, and persuasion abilities.
Outstanding active listening and conversation management skills.
Strong customer handling and relationship management capabilities.
Ability to communicate confidently with international candidates.
Strong multitasking and organizational skills.
Ability to work in a target-driven, fast-paced, and performance-oriented environment.
Proficiency in MS Office, email communication and internet applications.

Preferred Candidate Profile:

Minimum 1+ year experience in International Voice Process / International BPO / KPO / Customer Support / Recruitment / RPO environment.
Experience in U.S. recruitment, international hiring, telecalling, lead generation, or customer engagement will be an added advantage.
Freshers with exceptional communication skills, strong phone presence, and high confidence levels are welcome to apply.
Immediate joiners will be preferred.

Why Join Us?

Attractive salary package with performance-based incentives.
Provident Fund (PF) and ESI benefits.
Structured training and professional development opportunities.
Long-term career growth and internal advancement opportunities.
Opportunity to work with an established U.S.-based organization.

Transport Facility:

Drop facility available within company-defined boundaries.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Commuter assistance
Health insurance
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

What is your current CTC?
What is your expected CTC?
Why do you consider yourself to be the right choice for the job role (as per the job description)?

Experience:

International voice process: 1 year (Required)

Language:

English (Required)

Location:

Kolkata, West Bengal (Required)

Shift availability:

Night Shift (Required)

Work Location: In person

Quick apply

Refine Your Search

us chat process jobs in kolkata west bengal

International Customer Service Executive (BPO-Voice Process)

Quality Analyst|International|29082025

Kolkata|Kolkata|AX H|QA|07-Jul-25

AM Ops (ACCM)|International|03092025

Team Leader- Operations|International|30082025

Team Leader (AMCC)|International|04082025

Customer Service Representative - Driver Support

Floor Manager

Tele Calling Executive

Network Operations- Voice Engineer

Associate - Customer Care - Non - Voice 5A

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