Kolkata West Bengal Technical support specialist Jobs – 92 Open Jobs Today

Proctor – Exam Monitoring Specialist – Customer Service (Education Support) – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Remote
- Google Suite
- Customer service
- Bachelor's degree
Product Support Specialist (AI Programs)
House Of Edtech —Kolkata, West Bengal
- Up to ₹4,00,000 a year
- Full-time
- Microsoft Excel
- B.Sc
- SQL
- Health insurance
- Work from home
Quick apply
10d
Microsoft 365 Client Success Specialist
SALESCOM SERVICES —Kolkata, West Bengal
- Up to ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Azure
- Computer Science
- Health insurance
Quick apply
Network Admin & Hardware Specialist
Bijoy Capital Institute of Professional Learning —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Windows
- Computer networking
- IT
Quick apply
MIS & Automation Specialist
Small Wonders Preschool —Kolkata, West Bengal
- ₹25,000 - ₹40,000 a month
- Email
- Data analysis skills
- SQL
- APIs
Quick apply
12d
Networking Technical Services Systems Integration Specialist
NTT Ltd —Kolkata, West Bengal
- Full-time
- Project management
- Bachelor's degree
- Computer networking
Networking Technical Services Systems Integration Specialist
NTT DATA —Kolkata, West Bengal
- Full-time
- Project management
- Bachelor's degree
- Computer networking
Business Analyst
SuperProcure —Kolkata, West Bengal
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
Quick apply
Odoo Accounting Specialist
Primacy Infotech Pvt Ltd. —Kolkata, West Bengal
- ₹30,000 - ₹70,000 a month
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
Quick apply
2d
R&R expert/ Social Development expert _BID Position
SYSTRA —Kolkata, West Bengal
- Master's degree
- Travel
IT Sales Specialist
Acuity Software Services Pvt. Ltd. —Sodepur, Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
- Cell phone reimbursement
- Work from home
Quick apply
Technology Support Engineer
Accenture —Kolkata, West Bengal
- Full-time
- Azure
- Software troubleshooting
- DevOps
Customer Success Associate
ZINFI Technologies —Kolkata, West Bengal
- Remote
- CRM software
- Customer service
- Bachelor's degree
Test Automation - Specialist
Linde —Kolkata, West Bengal
- Computer Science
- Master's degree
- Bachelor's degree
Customer Support & Onboarding - Trainee
SuperProcure —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Quick apply
Full-Stack Developer
SuperProcure —Kolkata, West Bengal
- ₹4,50,000 - ₹6,00,000 a year
- Full-time
- Software troubleshooting
- Databases
- AI
Quick apply
Ai Product Trainer
House Of Edtech —Kolkata, West Bengal
- ₹3,00,000 - ₹6,00,000 a year
- Weekend availability
- Microsoft Powerpoint
- CRM software
- B.Sc
- Work from home
Quick apply
Technical Specialist
ABB India Limited —Kolkata, West Bengal
- Online application
- Sales
- Salesforce
- Microsoft Office
Quick apply
3d
IN-Associate_L2 Support_MS Engg_Advisory_Kolkata
PwC —Kolkata, West Bengal
- Full-time
- Azure
- Master's degree
- Bachelor's degree
Tech Delivery Subject Matter Expert
Accenture —Kolkata, West Bengal
- Full-time
- Continuous improvement
- Human resources
- AI

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Proctor – Exam Monitoring Specialist – Customer Service (Education Support) – Kolkata

Fusion CX -
Salt Lake, Kolkata, West Bengal

Apply Now

Job details

Qualifications

Google Suite
Customer service
Slack
Technical support
Bachelor's degree
Typing
Communication skills

Full job description

Are you analytical, detail-oriented, and passionate about maintaining academic integrity? Fusion CX is hiring for the role of Proctor – Exam Monitoring Specialists for our Customer Service (Education Support) division in Kolkata. This role is ideal for individuals with a strong sense of responsibility, observation, and professionalism who can ensure fairness and compliance in online examinations. If you’re seeking exam monitoring jobs in Kolkata, education support roles, or EdTech customer service careers, this is your opportunity to join a growing global CX organization.

Job Description:

About the Role

As a Proctor – Exam Monitoring Specialist, you will play a key role in supervising online exams, enforcing academic guidelines, and upholding institutional standards. Using advanced AI monitoring tools and live video/audio feeds, you will identify potential irregularities, assist test-takers with basic issues, and ensure the overall security and integrity of the testing process.

Key Responsibilities

Responsibilities of a Proctor or Examination Monitoring Specialist include:

Monitor exam sessions through software and live video/audio feeds.
Verify the test-taker’s identity and confirm correct exam session details.
Identify and flag any potential academic misconduct, including the use of unauthorized resources, websites, or devices.
Verify that each test-taker is taking the correct examination and is fully complying with all established guidelines and instructions.
Support test-takers with basic technical queries and escalate complex issues appropriately.
Report all observed or flagged suspicious behaviors to the designated personnel or relevant departments promptly, and document all activities and maintain accurate, confidential records.
Ensure strict adherence to institutional and organizational testing policies.
Uphold professional conduct, neutrality, and confidentiality throughout all interactions.

Job Requirements:

Required skills and qualifications needed to join this education support role as an exam monitoring Proctor in Kolkata:

Required Skills & Qualifications

Two to four years of experience in customer service or a related field.
Bachelor’s degree or equivalent relevant professional experience.
Intermediate proficiency in computer operations, including G Suite, Slack, and a basic understanding of media players.
Prior experience in the education sector or remote proctoring is preferred.
Experience working in SaaS, EdTech, or technical support environments is strongly preferred.

Additional Qualifications

Excellent verbal and written communication skills.
Typing speed of at least 50 words per minute.
Ability to work effectively and independently with minimal supervision.
Commitment to maintaining confidentiality; willingness to sign and adhere to a non-disclosure agreement (NDA).
Openness to constructive feedback and the ability to apply it toward ongoing professional development and growth.

Key Competencies

Observation Skills: Sharp ability to detect irregularities or violations quickly and accurately.
Technological Agility: Comfort with using monitoring tools and adapting to new systems.
Problem-Solving: Ability to troubleshoot technical or operational issues efficiently.
Professional Integrity: Commitment to neutrality and confidentiality in exam supervision.
Operational Agility: Ability to stay composed and effective in a fast-paced, high-growth environment.

Why Join Fusion CX?

At Fusion CX, precision and purpose go hand in hand. As part of our education support operations as a Proctor, you will work with global technologies, uphold integrity-driven processes, and contribute to academic fairness worldwide.

Gain hands-on experience in the growing EdTech and remote proctoring sector.
Be part of a team that values vigilance, accountability, and continuous improvement.
Work in a culture that rewards attention to detail and professional excellence.

Looking for remote proctoring jobs, education industry support roles, or exam monitoring careers with a global CX company? Apply now and help Fusion CX set the standard for integrity and quality in online testing as a Proctor or Exam Monitoring Specialist.

Apply Now

Refine Your Search

technical support specialist jobs in kolkata west bengal

Proctor – Exam Monitoring Specialist – Customer Service (Education Support) – Kolkata

Product Support Specialist (AI Programs)

Microsoft 365 Client Success Specialist

Network Admin & Hardware Specialist

MIS & Automation Specialist

Networking Technical Services Systems Integration Specialist

Networking Technical Services Systems Integration Specialist

Business Analyst

Odoo Accounting Specialist

R&R expert/ Social Development expert _BID Position

IT Sales Specialist

Technology Support Engineer

Customer Success Associate

Test Automation - Specialist

Customer Support & Onboarding - Trainee

Full-Stack Developer

Ai Product Trainer

Technical Specialist

IN-Associate_L2 Support_MS Engg_Advisory_Kolkata

Tech Delivery Subject Matter Expert

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