Department: Training & Academics
Location: Kollam, Kerala (New Branch)
Reporting To: Branch Manager / Training Head
Employment Type: Full-time
Job Summary
We are seeking an experienced Hospital Administration Trainer to join our new branch in Kollam. The ideal candidate will be responsible for delivering training programs on hospital operations, patient management, medical records, billing, and healthcare compliance. Candidates with Gulf hospital experience will be given high preference.
Job Summary (Simplified)
We are looking for a knowledgeable Hospital Administration Trainer who can teach students the practical aspects of running a hospital — from front desk management to medical records, billing, and regulatory compliance. If you have worked in a Gulf hospital in an administrative or training role, you will be strongly preferred.
Key ResponsibilitiesTraining Delivery
- Conduct classroom and practical training sessions on hospital administration topics
- Teach modules including:
- Hospital organizational structure
- Patient registration and admission procedures
- Medical records management
- Hospital billing and insurance coordination
- Outpatient (OP) and Inpatient (IP) department workflows
- Discharge processes and documentation
- Hospital infection control basics
- Healthcare compliance and patient safety
- Use case studies, role-plays, and real-world scenarios for effective learning
- Assess student understanding through tests, assignments, and practical demonstrations
Curriculum Development
- Develop and update training materials, presentations, handouts, and assessments
- Align curriculum with current hospital industry standards and Gulf hospital practices
- Create mock hospital documentation forms (admission, discharge, billing, medical records)
- Integrate soft skills training (communication with patients, doctors, and families)
Student Assessment & Support
- Evaluate student performance through written exams, practical tasks, and projects
- Provide constructive feedback and additional support to struggling students
- Prepare students for hospital job interviews and internship placements
- Maintain student attendance, grades, and progress reports
Practical Exposure & Internship Coordination
- Coordinate with local hospitals for student visits and internships
- Arrange guest lectures from practicing hospital administrators
- Simulate hospital software (HIS) training if available or using demo tools
- Guide students on resume preparation for hospital administration roles
Documentation & Reporting
- Maintain training records, attendance logs, and assessment results
- Prepare monthly training progress reports for management
- Keep curriculum and training materials updated and organized
Compliance & Quality Assurance
- Ensure training follows institute policies and healthcare training standards
- Assist in internal and external audit preparations for the training department
- Maintain confidentiality of student and training records
Qualifications and RequirementsCategoryRequirementEducational QualificationBachelor's degree in Hospital Administration (BHA), Healthcare Management, or BSc Nursing / Life Sciences with Hospital Admin experience; Master's (MHA) preferredTotal ExperienceMinimum 2 to 4 years in hospital administration or healthcare trainingTeaching/Training ExperienceMinimum 1 to 2 years as a trainer, teacher, or corporate trainer (preferred)Hospital KnowledgeDeep understanding of hospital workflows (OP, IP, billing, medical records, discharge, insurance)Computer SkillsProficiency in MS Office (Word, Excel, PowerPoint); knowledge of Hospital Information Systems (HIS) is an advantageLanguage ProficiencyStrong verbal and written communication in English and MalayalamAdditional Skills (advantage)Knowledge of NABH, JCI standards, medical terminology, Tally for hospital billingGulf ExperienceWill get high preference (especially experience in Gulf hospitals like Saudi, UAE, Qatar, Kuwait, Oman, Bahrain)Required Skills and Competencies
- Strong knowledge of hospital administration practices
- Excellent communication and presentation skills in English and Malayalam
- Ability to explain complex hospital processes in simple, teachable ways
- Patience and mentoring mindset for students with no hospital background
- Strong organizational and record-keeping skills
- Basic MS Excel and PowerPoint proficiency for reports and presentations
- Problem-solving skills for student and training-related issues
- Ability to work independently and as part of a team
- Customer service orientation toward students
- Professional and ethical approach to healthcare training
Key Performance Indicators (KPIs)
- Student pass rate and assessment scores
- Student satisfaction ratings for training sessions
- Number of students placed in hospital administration roles
- Accuracy and timeliness of student records and reports
- Completion of curriculum within scheduled timeframes
- Quality of training materials and assessments
- Punctuality and attendance
Why Join REWAQ?
- Competitive salary based on experience and qualifications
- Career growth opportunities within a growing organization
- Friendly and supportive work environment
- Opportunity to be part of a new branch launch in Kollam
- Preference and respect for Gulf-returned professionals
- Opportunity to shape the next generation of hospital administrators
Topics Covered in Training (For Reference)
- Hospital Reception & Patient Registration
- OP (Outpatient) Department Management
- IP (Inpatient) Admission & Discharge Procedures
- Medical Records Department (MRD) Management
- Hospital Billing & Insurance Coordination (Cashless, TPA, Mediclaim)
- Hospital Inventory & Pharmacy Management Basics
- Hospital Infection Control & Safety Protocols
- Healthcare Compliance (NABH, JCI, Kerala Private Hospitals Act)
- Communication & Soft Skills for Hospital Staff
- Hospital Software (HIS) Basics
How to Apply
Send your CV to: [email protected]
(Please mention your hospital administration and Gulf experience clearly in your CV)
Pay: ₹25,000.00 - ₹45,000.00 per month
Experience:
- Training & development: 3 years (Preferred)
Work Location: In person
