Lucknow Uttar Pradesh Direct sales representative Jobs – 5 Open Jobs Today

Customer Service Manager (CSM)
LIVMAXX POWER TECHNOLOGIES —Industrial Area , Lucknow, Uttar Pradesh
- ₹15,000 - ₹18,000 a month
- Full-time
- CRM software
- Customer service
- Salesforce
- Commuter assistance
- Cell phone reimbursement
Quick apply
Operations Manager
BSL Edutech —Adarsh Nagar , Lucknow, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- Master's degree
- Business development
- Project management
- Food provided
Quick apply
5d
Area Head/Sr. Area Head - Direct Channel - Lucknow
Renewbuy.com —Lucknow, Uttar Pradesh
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Field Sales Representative
LIVMAXX POWER TECHNOLOGIES —Lucknow, Uttar Pradesh
- ₹13,000 - ₹18,000 a month
- Full-time
- 12th Pass
- Bachelor's degree
- In-person
- Cell phone reimbursement
Quick apply
Clinical Sales Manager
Intuitive Surgical —Lucknow, Uttar Pradesh
- Up to 50% travel
- Sales
- English

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Customer Service Manager (CSM)

LIVMAXX POWER TECHNOLOGIES
Industrial Area , Lucknow, Uttar Pradesh

Quick apply

Job details

Full-time
₹15,000 - ₹18,000 a month

Benefits

Commuter assistance
Leave encashment
Cell phone reimbursement
Paid sick time

Qualifications

CRM software
Customer service
Salesforce
English
Bachelor's degree
Zendesk
Customer support
Business Administration
Communication skills

Full job description

A Customer Service Manager oversees the daily operations of the customer support department to ensure client satisfaction, optimize team performance, and maintain service standards. They lead a team of support representatives, manage service workflows, and act as a strategic link between frontline operations and company leadership.

Job Summary

We are seeking an experienced Customer Service Manager to lead our customer support team and elevate our service standards. In this role, you will design service workflows, mentor agents, and analyze metrics to drive customer retention. The ideal candidate thrives in fast-paced environments, resolves complex escalations, and collaborates across departments to continuously enhance the customer experience.

Core Responsibilities

Lead daily operations: Oversee the customer support team's routine workflows and resource scheduling.
Manage escalations: Intervene directly to resolve complex or sensitive customer complaints.
Train and mentor: Recruit, onboard, and provide ongoing professional development for service agents.
Monitor performance metrics: Track and report on key indicators like CSAT, Net Promoter Score (NPS), and response times.
Refine department policies: Establish and update service standard operating procedures to optimize operational efficiency.
Bridge internal teams: Relay direct consumer feedback to product, sales, and marketing teams to improve products.
Oversee support tools: Manage customer relationship management (CRM) systems and omnichannel helpdesk software.

Key Skills and Qualifications

Experience: 3–5+ years in a customer-facing role, with at least 2 years in a supervisory capacity.
Education: Bachelor’s degree in Business Administration, Communications, or a related field.
Communication: Exceptional verbal and written communication skills to handle escalations and align internal teams.
Technical proficiency: Hands-on experience with CRM tools (such as Salesforce, Zendesk, or HubSpot).
Analytical thinking: Ability to interpret data trends and transform metrics into actionable service improvements.
Leadership: Proven ability to coach team members, reduce burnout, and foster a collaborative workspace

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Leave encashment
Paid sick time

Ability to commute/relocate:

Industrial Area , Lucknow, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

Bachelor's (Preferred)

Experience:

Customer service: 2 years (Required)

Language:

English (Required)

Location:

Industrial Area , Lucknow, Uttar Pradesh (Preferred)

Willingness to travel:

25% (Required)

Work Location: In person

Quick apply

Refine Your Search

direct sales representative jobs in lucknow uttar pradesh

Customer Service Manager (CSM)

Operations Manager

Area Head/Sr. Area Head - Direct Channel - Lucknow

Field Sales Representative

Clinical Sales Manager

I want to receive the latest job alerts for direct sales representative in lucknow uttar pradesh

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