Lucknow Uttar Pradesh Guest service agent Jobs – 2 Open Jobs Today

Guest Service agent/Guest Service Assistant
Hotel Dayal Paradise —Lucknow, Uttar Pradesh
Reservations Executive
MERCURE —Lucknow, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
9d

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Reservations Executive
MERCURE —Lucknow, Uttar Pradesh
In this pivotal role, you'll be the backbone of our reservations department, managing bookings with precision while delivering exceptional customer experiences.
Quick apply
9d
Reservation Executive
BRIKitt —Jankipuram Extension, Lucknow, Uttar Pradesh
1–3 years of experience in reservations, hospitality, hotel operations, front office, customer support, or guest relations. Customer service and guest handling.
₹20,000 - ₹22,000 a month
Quick apply
6d

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1.Responsible for Front Desk operations and Business Centre operations.
2.Meet, greet and direct guests who enter the lobby area.
3.Ensure that all guest queries and incidents are responded to promptly and to the satisfaction of the guest.
4.Handling all guest requests and complaints.
5.Handling all VIP amenities and Amenity voucher, handling of courtesy calls of guests.
6.Taking Check in Check out
7.Following and maintaining the log book, so the next shift can follow up.
8.Coordinate with Manager, and ensure proper running of the hotel during the shift.
9.Ensure a very high level of guest service is constantly maintained for reception, lobby area.
10.Comply with hotel security, fire regulations and all health and safety legislations.
11.Demonstrate a thorough understanding of all facilities and services provided within hotel and identify opportunities for up selling and promoting when appropriate.