Lucknow Uttar Pradesh Room attendant Jobs – 2 Open Jobs Today

Patient Care Cordinator (IPD)
Ajanta Hospital & IVF Center —Adarsh Nagar , Lucknow, Uttar Pradesh
- ₹12,000 - ₹25,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
4d
Housekeeping Associate
Hilton —Lucknow, Uttar Pradesh
- Weekend availability
- Hospitality
- English
- Cleaning

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Patient Care Cordinator (IPD)

Ajanta Hospital & IVF Center
Adarsh Nagar , Lucknow, Uttar Pradesh

Quick apply

Job details

Full-time
₹12,000 - ₹25,000 a month
4 days ago

Qualifications

English
Microsoft Office
Bachelor's degree
Computer skills
Hindi
Communication skills
Office experience

Full job description

Key Responsibilities1. Patient Admission & Orientation

Welcome patients and attendants at the time of admission.
Explain hospital policies, admission procedures, room facilities, visiting hours, and patient rights & responsibilities.
Coordinate with Admission, Nursing, and Housekeeping for timely room allocation and readiness.

2. Patient Coordination

Act as the primary point of contact for patients and their attendants during hospitalization.
Coordinate with consultants, resident doctors, nursing staff, diagnostics, pharmacy, dietetics, and support departments.
Ensure timely execution of investigations, procedures, surgeries, and referrals.

3. Communication & Counselling

Provide regular updates to patients and relatives regarding treatment schedules and hospital processes.
Counsel patients regarding hospital services and available support.
Assist in resolving patient concerns promptly and professionally.

4. Patient Experience

Conduct daily patient rounds to assess patient satisfaction.
Record feedback and ensure timely resolution of complaints.
Escalate unresolved issues to the concerned department and Operations Manager.
Promote excellent patient experience throughout the hospital stay.

5. Discharge Coordination

Coordinate discharge planning with doctors, nursing, pharmacy, billing, and medical records.
Ensure timely preparation of discharge summaries.
Facilitate smooth and timely discharge with minimal waiting time.
Explain discharge instructions and follow-up appointments.

6. Billing & Insurance Coordination

Coordinate with the Billing Department for interim and final bill clearance.
Assist patients with insurance/TPA, government schemes, or corporate documentation whenever required.
Ensure patients receive timely information regarding billing processes.

7. Documentation

Maintain daily patient visit records.
Document complaints, compliments, feedback, and actions taken.
Prepare daily reports for management regarding patient concerns and resolutions.

8. Interdepartmental Coordination

Coordinate with:
Nursing Services
Medical Consultants
Resident Doctors
Diagnostic Services
Pharmacy
Dietetics
Housekeeping
Maintenance
Billing
TPA/Insurance
MRD

9. Complaint Handling

Receive and document patient complaints.
Ensure immediate corrective action through concerned departments.
Follow up until closure and maintain complaint records.
Escalate serious complaints to management without delay.

10. Quality & NABH Compliance

Ensure compliance with NABH standards related to patient rights, communication, and patient satisfaction.
Participate in quality initiatives and departmental audits.
Maintain confidentiality of patient information.

11. Patient Education

Educate patients regarding:
Infection prevention practices
Fall prevention
Medication compliance
Follow-up appointments
Hospital safety practices

Required Qualifications

Graduate in any discipline (Healthcare/Hospital Administration preferred)
Excellent communication skills in Hindi and English
Good interpersonal and counselling skills
Basic computer knowledge (MS Office & Hospital Information System)
Ability to handle patient grievances professionally

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person

Quick apply

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room attendant jobs in lucknow uttar pradesh

Patient Care Cordinator (IPD)

Housekeeping Associate

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