TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.
Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.
JOB SUMMARY
The Learning Consultant is responsible for the assessment, design, and delivery of learning and development across multi-functional teams to support TriNet's operational excellence. The Learning Consultant ensures appropriate training solutions are provided to enable efficient and effective execution of key business initiatives. This individual is responsible for fostering close relationships with Subject Matter Experts (SME) to ensure program and project success. This role serves as a consultant, coach, and resource to leaders in addressing team development needs and deliver learning through various formats including classroom, virtual, and eLearning.
- Coordination, scheduling, and facilitation of training sessions and/or modules for identified target audience to ensure training transfer by requested timelines based on the needs of the business.
- Coordination, development, and administration of pre-and post-training activities and assessments.
- Utilize adult learning principles and training philosophies to ensure utilization of a variety of vehicles which leads to increased knowledge retention.
- Develop or select teaching aids, such as training workbooks, participant guides, infographics, videos, hands on e-learning tutorials and reference materials.
- Support the tracking and communication of training initiatives.
- Confer with SMEs to gain knowledge of work situations requiring training and better understand changes in policies, procedures, regulations, and technologies.
- Personal development and accomplishment of appropriate departmental goals.
- Support best practice theory regarding systems and processes, ensuring high quality service delivery while maintaining compliance with all TriNet’, federal, state and local regulations.
- Identify training or process improvement opportunities and provide recommendations
- Keeps informed of industry trends in learning and development by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
- Apply TriNet standards to develop deliverables that are aligned with the TriNet style guide and branding.
- Other projects and responsibilities may be added at the manager’s discretion.
Required for All Jobs
- Performs other duties as assigned
- Complies with all policies and standards
QUALIFICATIONS
- Bachelor's Degree or equivalent experience in a similar learning and development or talent management role.
Work Experience
- Typically 2+ years experience in facilitation and development of process training programs
- Working knowledge using instructional methods and training techniques, including curriculum design principles and blended learning strategies
- Experience working in a HR Outsourcing/PEO environment a plus
- Experience utilizing eLearning authoring and/or video editing tools a plus.
Licenses and Certifications
- ATD, DDI, and Sales/Operational Methodology training preferred
- Instructional design principles including assessment, development and measurement preferred
- Project Management Professional Certification preferred.
- Capable of developing a variety of training programs based on needs assessment results or opportunities identified using varied deployment vehicles rooted in adult learning principles
- Ability to lead multiple projects under tight time constraints by utilizing strong time management and organization skills.
- Creative problem solver with the ability to rapidly understand the strategic objectives, learn new concepts applying training techniques to present solutions and enhance comprehension.
- Excellent training and facilitation skills, including dynamic and professional communication and presentation abilities; virtual and in-person
- Ability to apply creative training techniques to engage participants, create an effective and positive learning environment to increase training transfer and heuristic learning.
- Considerable skills in process improvement/business transformation, adult learning principles, communication, problem solving, soft/power skills and team building
- Excellent verbal and written communication skills, strong public speaking skills
- Excellent interpersonal skills and ability to work professionally with employees at all levels.
- Ability to maintain effectiveness and professionalism when experiencing change in work tasks and/or the work environment
- Ability to work well under pressure and maintain flexibility in a fast-paced environment
- A demonstrated commitment to high professional ethical standards and a diverse workplace
- Proven project management skills
- Proficient in Microsoft Office 365
Work Environment:
- Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
- This position is 100% in office.
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.
