Madhya Pradesh Helpdesk executive Jobs – 2 Open Jobs Today

Helpdesk Executive
Atlanta Systems —Bhopal District, Madhya Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Call Center Executive
Patio Digital Pvt Ltd —Damoh, Madhya Pradesh
- ₹12,000 - ₹16,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Health insurance
Quick apply
12d

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Call Center Executive & Reception
Sodani hospitals & Diagnostics Pvt. Ltd. —Indore, Madhya Pradesh
Prior experience in a call center, customer service, healthcare, or hospitality industry is preferred. The candidate will be responsible for handling inbound…
₹13,500 - ₹13,550 a month
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1d
Call Center Executive
Patio Digital Pvt Ltd —Damoh, Madhya Pradesh
✔ Develop communication and customer service skills. Handle citizen queries for key government platforms with a customer-first approach.
₹12,000 - ₹16,000 a month
Quick apply
12d

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Helpdesk Executive

Atlanta Systems
Bhopal District, Madhya Pradesh

Apply Now

Job details

Full-time
₹25,000 - ₹30,000 a month

Qualifications

Software troubleshooting
Customer service
Microsoft Office
Bachelor's degree
Manufacturing
Computer Applications
Diploma
Communication skills
Information Technology
Surface mount technology

Full job description

Job Information

Date Opened

05/13/2026

Job Type

Full time

Industry

Manufacturing

Work Experience

1-3 years

Salary

25000-30000

City

Huzur

State/Province

Madhya Pradesh

Country

India

Zip/Postal Code

462011

About Us

Established in 1994, Atlanta Systems Private Limited has been a cornerstone in India's ICT landscape for nearly three decades. As a trusted leader in IoT-GPS Telematics hardware products & solutions, we have delivered over a million connected devices to thousands of users arounds the world, reflecting our unwavering commitment to quality and innovation. Our product range is designed to cater to diverse market needs, making us a preferred partner for our clients and channel partners alike.

Our core strength is rooted in our in-house expertise spanning hardware product conceptualization, design ideation and development, implementation of embedded systems, software development. In addition, we indigenously manufacture our products with the help of a state-of-the-art SMT manufacturing facility, fully equipped with advanced quality control technologies and certified governance practices, ensuring the highest standards of product excellence and innovation.

With a strong commitment to the Make-In-India initiative, we integrate certified governance standards to ensure excellence in every aspect of our operations. Our dedicated team of professionals drives our success, ensuring we remain at the forefront of industry evolution and transformation.

Job Description

Key Responsibilities

Provide 24x7 helpdesk and customer support through phone, email, and ticketing systems
Handle customer queries, complaints, and technical issues efficiently
Log, track, and resolve incidents/tickets within defined SLA timelines
Escalate unresolved issues to the concerned technical teams
Maintain records of customer interactions and issue resolutions
Coordinate with internal teams for timely closure of support requests
Assist users with software, hardware, login, and application-related issues
Prepare daily/weekly reports related to support activities and incidents
Ensure high levels of customer satisfaction and service quality

Qualifications

Bachelor’s Degree in any discipline or One-Year Diploma in Computer Applications / Information Technology / related field

Requirements

Skills Required

Proficiency in computer operations and MS Office applications
Good communication and interpersonal skills
Basic understanding of IT systems and troubleshooting
Ability to work in rotational shifts in a 24x7 environment
Strong customer service orientation and problem-solving skills
Ability to manage multiple tasks under pressure

Benefits

Skills Required

Proficiency in computer operations and MS Office applications
Good communication and interpersonal skills
Basic understanding of IT systems and troubleshooting
Ability to work in rotational shifts in a 24x7 environment
Strong customer service orientation and problem-solving skills
Ability to manage multiple tasks under pressure

Apply Now

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