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Infra Tech Support Practitioner
Accenture —Indore, Madhya Pradesh
- Full-time
- Oracle
- Databases
- SQL

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Infra Tech Support Practitioner
Accenture —Indore, Madhya Pradesh
As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software…

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Infra Tech Support Practitioner

Accenture -
Indore, Madhya Pradesh

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Job details

Full-time

Qualifications

Performance tuning
Oracle
Technical support
Databases
SQL
Database administration
Database management
PL/SQL

Full job description

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Oracle Database Administration (DBA)
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability.

Roles & Responsibilities:

Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate knowledge sharing sessions to enhance team capabilities.
Monitor system performance and proactively address potential issues.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Oracle Database Administration (DBA).
Strong understanding of database management and optimization techniques.
Experience with backup and recovery strategies for Oracle databases.
Familiarity with performance tuning and troubleshooting of database systems.
Knowledge of SQL and PL/SQL for database querying and scripting.

Additional Information:

The candidate should have minimum 5 years of experience in Oracle Database Administration (DBA).
This position is based at our Indore office.
A 15 years full time education is required.

15 years full time education

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