Join us as an AVP – Operations Analyst, where you will play a pivotal leadership role in supporting the Branch Head in managing the GIFT City IFSC Branch. You will oversee key deliverables across Transformation, Branch Management, Regulatory Engagement, Regulatory Reporting, and Controls, ensuring operational efficiency, strong governance, and sustainable long-term growth in alignment with Barclays’ global standards and local regulatory requirements.
Where you will:
Drive Transformation
- Lead and support branch-wide transformation initiatives aligned with Barclays’ strategic priorities.
- Collaborate with infrastructure, technology, and business teams to implement new systems, processes, and products.
- Champion continuous improvement and change management to enhance operational efficiency and compliance.
- Track industry and regulatory developments and proactively adapt branch operations.
Manage Day-to-Day Branch Operations
- Oversee operations across:
- Client onboarding
- Foreign Currency Term/ECB Loans, Buyer’s Credit
- Term Deposits
- Payment Operations
- Money Market products including FX, Swaps, Bonds
- Support the Branch Head in executing the operating plan and growth strategy.
- Collaborate with Compliance, Technology, Finance, HR, and group teams to ensure seamless operations and adherence to regulatory standards.
- Promote a customer-centric culture and support client management and business development.
Lead Regulatory Engagement
- Act as a key liaison with IFSCA, RBI, SEZ authorities, and other regulatory bodies.
- Represent the branch in audits, inspections, and regulatory meetings.
- Maintain and strengthen proactive regulatory relationships aligned with business and compliance objectives.
Deliver Accurate Regulatory Reporting
- Ensure timely and accurate submission of reports to IFSCA, RBI, SEZ, FIU-IND, and other authorities.
- Interpret new guidelines and implement necessary changes to processes and systems.
- Provide updates on regulatory and compliance matters to senior management and committees.
Strengthen Controls & Governance
- Maintain a robust control environment across operational, financial, and project management activities.
- Implement governance frameworks, risk policies, and quality standards.
- Identify, escalate, and resolve control gaps and operational risks.
- Support preparation of risk-related materials for internal and regional governance forums.
Lead Stakeholder Management & Team Culture
- Build strong relationships with internal stakeholders across Compliance, Risk, Finance, Technology, and HR.
- Support business teams in interpreting and implementing regulatory changes.
- Foster a culture of integrity, teamwork, and accountability within the branch.
To be successful in this role, you should:
- Have strong knowledge of GIFT City regulations, FEMA guidelines, IFSCA/RBI frameworks, and applicable products.
- Bring working knowledge of Corporate Banking, Forex, and Derivative businesses.
- Demonstrate strong analytical ability, problem solving, and multi-tasking capability.
- Be proactive, self-driven, and comfortable with high-accountability environments.
- Possess strong communication, stakeholder management, and issue-escalation skills.
Essential Skills / Basic Qualifications:
- Bachelor’s degree, ideally in Finance.
- Experience in branch banking, customer service, or banking operations in a regulated environment.
- Comprehensive understanding of the Indian banking sector, regulatory legislation, and operational requirements.
Desirable Skills / Preferred Qualifications:
- Post-graduate degree/diploma in Finance or Accountancy.
- Experience in regulated banking or financial services, preferably in GIFT City or similar markets.
- Expertise in FX products, derivatives, treasury operations, and related policies.
- Experience conducting regulatory or compliance training.
You may be assessed on the key critical skills relevant for success, such as:
- Regulatory & Compliance Acumen
- Operational Control & Risk Management
- Stakeholder Management & Communication
Job Location is Mumbai.
Purpose of the role
To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.
Accountabilities
- Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
- Collaboration with teams across the bank to align and integrate operational processes.
- Identification of areas for improvement and providing recommendations in operational processes.
- Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
- Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
- Identification of industry trends and developments to implement best practice in banking operations.
- Participation in projects and initiatives to improve operational efficiency and effectiveness.
Assistant Vice President Expectations
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
