mira road mumbai maharashtra mobile phone technician Jobs – 3 Open Jobs Today

ISM Technician (Global Asset Management)
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- Full-time
- Software troubleshooting
- Windows
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Axiom Technologies —Mumbai, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Windows
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- Full-time
- Hybrid work
- Azure
- Computer Science
- English
Quick apply
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ISM Technician (Global Asset Management)

Axiom Technologies -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

MCSA
ITIL Certification
Software troubleshooting
LAN
Windows
ITIL
Computer hardware
Communication skills
Help desk

Full job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

Key Responsibilities:

- Hardware Inventory Management ensuring stock levels are constantly monitored.
- Hardware request and receipt through our internal ordering system.
- Actively monitoring the ticket queue and managing requests through to completion.
- Housekeeping on IT rooms.
- Supporting events like annual Power down – post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam).
- Supports hardware decommissioning events.
- Supports Business moves / changes – ensure involvement in early stages of planning.
- Managing escalations through to conclusion.
- Manage client expectations.
- Setup and installation of Temporary training rooms / Office wide events – Expo’s.
- Comms room patching.
- Install, configure, and troubleshoot hardware, including desktops, laptops, and peripherals.
- Image/re-image computers, configure IP phones and mobile phones.
- Supports work from home hardware requests.
- Ensure that policies and guidelines relating to overtime and expenses are adhered to. All local guidelines for cost control are adhered to.
- Manage own workload to ensure that assigned activities are completed within targets defined within SLA’s/OLA’s

Qualifications Required:

• • Excellent communication, interpersonal and customer care skills.

Ability to work well under pressure and to tight timescales.
Strong organizational and problem-solving skills.
ITIL foundation understanding
Knowledge of Windows operating system, applications, and computer hardware.
Interacting with other support groups across multiple platforms.
Experience using a help desk call management system.
Technical grasp of strategic platforms such as Microsoft, Networks and Security, WAN, LAN.
Industry standard certifications a plus (MCSA, A+, Network+, CCENT, CCT).

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

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ISM Technician (Global Asset Management)

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